Zoom is one of the most preferred apps for hosting meetings and communicating. But, some error messages may creep in while you are in the mid of important work and disturb our meeting. One such error message is the Zoom error code 300. In this guide, we will teach you about what code 300 means for Zoom and how you can solve it with ease.
How to Fix Zoom Error Code 300
If you want to continue your meeting without having any errors, then read this article and follow the methods step-by-step to fix Zoom error code 300 issue.
Try to reinstall the Zoom app to fix Zoom error 300. You can also temporarily disable VPN before using the Zoom app to prevent the error.
What Does the Code 300 Mean for Zoom?
Zoom error code 300 simply means that the login attempt of the user has failed. This error message usually pops up when you try to log in to the platform. In most cases, this might be a temporary glitch and can be resolved with a simple tweaking.
What Causes Error 300 in Zoom?
With a brief understanding of the Zoom error code 300, we can now learn what this error looks like. The answers to the question of what causes Error 300 in Zoom are as listed.
- Login Issues
- Outlook add-in
- Network Issue
- Issues in Zoom Server
- Incorrect Configuration
With a basic understanding of how this error looks like, we can indulge in finding the methods to fix the error code.
Method 1: Basic Troubleshooting Methods
Simple solutions are always fascinating as they can help us resolve an issue in no time. As we have some understanding of what does code 300 means for Zoom, we can figure out the prime approaches to fix it.
1A. Wait for Zoom Server Uptime
If many Zoom users are trying to log in to the platform at the same time, the server may be down. You can check the status of the Zoom server and wait for its uptime. Open the official Zoom Server Status website and check the functioning of the platform.
1B. Fix Network Issues
A proper Internet Connection is necessary to ensure the effective operation of the Zoom platform. You can follow the options given here to fix the issues with the Internet Connectivity and hence fix Zoom error 300.
- It is required to have a minimum of 1 Mbps of Internet Speed. You can check the speed of the Internet connection using the Speed test website on the web browser.
- If the Internet speed is not sufficient, you can adopt any of the options given in the link to troubleshoot the network connectivity issues.
1C. Scan and Repair System Files
Manually editing system elements and altering the values may have misconfigured the Zoom app. You can scan and repair the system files as instructed in the link to restore them to the default functioning.
1D. Alter Basic Details
A potential option to fix this error is to alter the basic details of the Zoom account such as Last name or Country. This is however applicable only to accounts created locally on the platform as the accounts created using linked profiles cannot be changed specifically for the Zoom platform.
Also Read: Fix Zoom Error Code 2008 in Windows 10
Method 2: Troubleshoot Login Issues
One of the prime reasons for which the error code occurs is the incorrect login details. A good look at how this error looks will suggest the same. You can perform any of the options given in this section to fix login-related issues.
Option I: Enter Correct User Credentials
From the answer to the question of what does code 300 means for Zoom, you can understand that entering incorrect user credentials triggers it. Ensure that the characters and numerals typed in the fields are correct.
Option II: Re-sync Account
If you have logged in to the Zoom platform by linking any of your accounts like Google, you can try re-syncing the account. The option to resync your Google account is explained and you can refer to this option to re-sync other accounts.
1. Open the Zoom app using the search bar at the bottom-left corner.
2. Click on the profile icon at the top-right corner and click on the Sign Out option in the menu.
3. Follow the instructions given in the article to quit the Zoom app and relaunch it as said.
4. Click on the Sign In button on the main window.
5. Click on the Google option and sign in using your Google credentials.
Option III: Relogin to Zoom App
The next option recommended to fix the login issues is to re-login to the Zoom app. This solution would clear all the temporary glitches on the Zoom account.
1. As explained earlier, sign out of the Zoom account.
2. Restart the Zoom app as said.
3. Click on the Sign In button and use your login credentials to re-login to the account.
Option IV: Reset Credentials
Another option to fix the login issues is to reset the login credentials of the Zoom account.
1. Launch the Zoom app and sign out of the Zoom account as mentioned earlier.
2. In the Sign In page, click on the Forgot? option in the Password field.
3. After the page gets redirected to the browser, provide the email address in the field and click on the Send button.
4. Use the link sent to your mail and follow the instructions to reset your password.
Option V: Create New Zoom Account
If you are unable to identify what causes Error 300 in Zoom, you can create a new Zoom account using the Sign Up option and provide another email address.
If you cannot access the linked Zoom account, you can try signing in to the Zoom app using any other option like Apple.
1. Open the Zoom app and move to the sign-in page as instructed.
2. Click on the Apple option.
3. Provide the Apple ID in the field and create a new Zoom account.
Also Read: Fix Zoom Account Disabled Error
Method 3: Clear Cache Files
Cached files help in loading the Zoom app quickly. Ironically, this consumes huge space on the PC and slows down the loading speed. You can clear these files to fix Zoom error 300.
Another option to clear the cache files is to clear them on the Zoom app.
1. Follow the instructions given earlier to open the Zoom app.
2. On the home page, click on the Settings icon at the top-right corner.
3. Move to the Zoom Apps tab on the left pane and click on the Clear button.
4. Click on the Clear button on the confirmation window.
Also Read: Fix Zoom is Unable to Detect a Camera
Method 4: Clear Recurring Meeting
One of the settings that help in avoiding the need to create a new meeting repeatedly is the recurring meeting. This, however, may revert the Zoom error code 300 while used by many users.
1. Open the Google Chrome app.
2. Open the official website of Zoom web login and click on the Sign In option at the top-right corner.
3. Log in to the Zoom account using your login credentials.
4. In the Upcoming tab of the Meetings page, click on the Edit button of any of the meetings.
5. Untick the Recurring meeting option in the Time Zone section and click on the Save button.
Also Read: Fix Zoom Audio Not Working Windows 10
Method 5: Modify DNS Server
The Domain Name System, abbreviated as DNS, is an important component that helps to identify the IP address of the PC. It is used for account verification on the Zoom platform.
Option I: Flush DNS Cache
Similar to the Zoom cache, the DNS of the network may be clouded with cache files. You can follow the instructions in the link to flush the DNS cache of the network.
Option II: Change DNS Server Address
The DNS of the network may be causing the error on the Zoom platform.
- You can reset the DNS address of your network as said in the link to ensure that the error is cleared.
- It is best to use the Google DNS server address on the fields as explained in the article.
Method 6: Update Zoom App
The outdated Zoom app may lead to issues and the error code may creep in while you are trying to access the platform. You can try updating the app to fix the Zoom error code 300.
Note 1: It is required to have a stable Internet connection to install the Zoom update.
Note 2: You can set the automatic setting to update the Zoom app from the Settings page. Click on the Automatically keep Zoom desktop client up to date setting in the Zoom Updates section of the General tab.
1. Launch the Zoom app and click on the profile icon at the top-right corner.
2. Click on the Check for Updates option in the menu.
3A. If the Zoom app is updated, you will receive a confirmation message for the same.
3B. If an update is available, it would start to install automatically.
4. After the update is downloaded, click on the Install button.
5. The progress screen would be displayed.
6. Upon installation, the Zoom app would relaunch on the PC and you will see the confirmation message.
Method 7: Reinstall Zoom App
As a final resort to fixing the Zoom error code 300, you can reinstall the Zoom app on your PC. This would help in the fresh installation of the app.
Step I: Uninstall Zoom App
The first step in this method is to uninstall the installed version of the Zoom app from your PC.
1. Follow the instructions given in the link to uninstall the Zoom app using the Control Panel app.
2. Press the Windows + E keys together to open Windows Explorer and navigate to the Documents folder.
3. Select the Zoom folder and press the Delete key.
4. Follow the instructions given in the link to restart the PC.
Step II: Reinstall Zoom App
The next step is to reinstall the Zoom app on your PC.
1. Open the Google Chrome app as said earlier.
2. Open the official website of the Zoom Desktop Client and click on the Download button.
3. Double-click on the setup file at the bottom-left corner.
4. Wait till the installation is complete and then click on the Done button.
Also Read: How to Make Zoom Better Using its Best Apps
Method 8: Contact Zoom Support Team
If none of the methods mentioned help in fixing the error code, you can contact the support team of the Zoo platform and ask them for assistance in this regard. Use the web browser to open the official website of Contact Zoom and submit a request with the following details.
- Operating System of the PC and other specifications. You can learn about the method to find the System specifications using the link given here.
- Inform the activities that might have triggered the error and explain what you were doing at the time.
- Provide information about the meeting scheduled like the Meeting ID.
- 9 Ways to Fix Discord Stuck on Grey Screen
- Why Does my Spotify Keep Stopping at 10 Seconds?
- Fix Zoom Profile Picture Not Showing in Meeting
- Fix Zoom Error Code 103033 on Windows 10
The article explains the methods to fix Zoom error code 300. Kindly spare a few minutes to send your queries and suggestions to us in the comments section.