Zoom is a great video conferencing app that is multipurpose and reliable. You can use it to attend online classes or conduct professional business meetings on Android and iOS as well as PCs. However, there is also a slight possibility that you may run into Zoom account disabled or sign in error. Luckily, this guide covers all possible troubleshooting tips to solve this.
How to Fix Zoom Account Disabled Error
Zoom may disable your account without warning if it goes against the acceptable terms of service and user guidelines. This is to ensure maximum safety and security of users on the platform as well as to adhere to strict guidelines.
In this case, you can request an appeal and fix Zoom account disabled error.
How to Fix Zoom Failed to Sign in Error Code
Zoom makes conducting online meetings a piece of cake. You do not need much technical knowledge as the app is pretty beginner-friendly. However, the sign-in error on Zoom can arise and can be caused due to:
- Poor internet connection or Zoom server downtime
- Zoom account logged in to multiple devices
- Outdated Zoom app
Method 1: Troubleshoot Internet Connection
Apps like Zoom require constant good speed internet connection to run smoothly.
1A: Try Another Network
1. Click on the WiFi icon from the taskbar.
2. Choose the preferred WiFi option and click on Connect.
1B: Run Network Troubleshooter
Your Windows laptop may run into certain internet connection-related errors from time to time. Luckily, you can learn How to Troubleshoot Network Connectivity Problems on Windows 10.
Method 2: Wait for Server Uptime
Apps and websites can encounter server-related issues every once in a while. These issues can be intentional such as for maintenance or unintentional such as overload server. To check whether this is the culprit in your case, you can visit the official Zoom Service Status website.
Also Read: Fix Zoom Unstable Internet Connection Error
Method 3: Restart Device
When you restart your laptop or phone, it will temporarily shut down the entire operating system and turn it on again. Doing so also clears up cache and RAM and may resolve minor issues.
Method 4: Update Zoom App
When you update an app on your laptop, it gets fully loaded with new interesting features and also resolves any temporary issue. This method can also potentially fix Zoom account disabled error.
1. Launch Zoom on your laptop.
2. Click on your profile picture at the top right corner.
3. Choose Check for Updates from the drop-down menu.
If there are no new updates available, then it means that your Zoom app is already up-to-date. However, if an update is available, then download it and check if this solved the said error.
Also Read: Can Zoom Detect Screen Recording without Others Knowing?
Method 5: Reset Zoom Email Address
As mentioned earlier, Zoom sign in error can arise due to issues associated with the current email address. You can easily change it by following these steps:
1. Go to Zoom web portal and sign in.
2. Click on Profile in the navigation menu.
3. Next, click on Edit next to Sign-In Email.
4. Now enter the following:
- New Email Address
- Enter your password to change your sign-in email address.
Note: For profiles which are associated with Facebook, Google, or Apple sign-ins, the new email address must match the email address associated with these accounts.
5. Click on Save Changes.
6. Go to your old account Gmail and open the confirmation mail. Click on Confirm.
7. Now select Send Now on the Zoom web portal.
8. Next, go to the Gmail of your new email address and choose Confirm Change.
9. Finally, confirm your choice by clicking on Confirm this Change.
Once you complete the process, Zoom will ask you to enter a new password. Now sign in to your Zoom account again and check if the issue has been resolved.
Method 6: Reinstall Zoom
If updating Zoom was ineffective, you can also try reinstalling the app and fix sign in error on Zoom. The steps for the same are mentioned below.
1. Press Windows + I keys simultaneously to open Settings.
2. Click on Apps.
3. Search and select Zoom from the list of apps.
4. Click on Uninstall.
5. Now go to Zoom Download Center and click on Download.
6. Install the app on your Desktop and log in using your credentials.
Also Read: Fix Zoom Filters Not Showing on PC
Method 7: Contact Zoom Help Centre
If all the above-mentioned methods did not solve Zoom failed to sign in error code, then you can Submit a request to Zoom. This way you can get expert solutions to all your queries. All you have to do is share a few details such as the type of operating system you are using, meeting ID, and so on.
Recommended: Fix Google Meet Disconnecting Frequently on Android
We hope this article helped you in resolving Zoom account disabled error as well sign in error. Please share your valuable feedback and reviews in the comments. Also let us know what you would like to read next on our website as we keep coming up with interesting stuff.
