Why is Facebook Pay Not Working?

Facebook Pay, now known as Meta Pay, has made it easier and simpler to securely make payments on Facebook, Messenger, Instagram, and engaging online services. By using Meta Pay, you can send money, donate, or make purchases by entering your credit card or account information just once. We can clear all your doubts regarding Meta Pay by answering your queries like how to enable Facebook Pay, how to get Facebook Pay to work again etc. If you are someone looking for tips about the same, we are bringing you a helpful guide that will help you understand why is Facebook Pay not working.

Why is Facebook Pay Not Working?

Why is Facebook Pay Not Working?

Keep reading further to find out why Facebook Pay not working in detail.

Can You Trust Facebook Pay?

Yes, Facebook Pay ensures high security by encrypting all debit and credit card information and protecting the transactions and account information. Facebook Pay never discloses users’ payment information to a third party without those users’ consent.

How Can You Enable Facebook Pay?

To enable Facebook Pay, you need to follow the steps mentioned below:

1. Open the Facebook app on your phone.

2. Tap on the hamburger tab to open the Menu section.

Go to the Facebook’s Menu page by tapping on the three-dashed icon.

3. Tap on Settings & privacy.

Tap on Settings & privacy.

4. From the drop-down menu, tap on Settings.

In the drop-down menu, tap on Settings.

5. Tap on Facebook Pay under the Account Settings section, as shown below.

Navigate Facebook Pay under Account Settings and tap on it.

6. Tap on the preferred payment method to add it.

Add your preferable payment method.

Keep reading to find out why your Facebook Pay not working.

Also Read: How Do I Delete All Activity Log on Facebook

How Can You Set Up Messenger Pay?

To set up Facebook Pay on Messenger, you should follow the instructions below:

1. Launch the Facebook app on your phone.

2. Navigate to your Messenger Profile and tap on Facebook Pay.

Go to your Messenger Profile and tap on Facebook Pay.

3. Use any payment method by tapping on either Add Debit Card or Add PayPal option.

Use any of the payment methods by tapping on either Add Debit Card or Add PayPal option.

Read further to learn why your Facebook Pay not working.

Also Read: How to Remove Payment Method from Amazon

How Long Does It Take for Facebook Pay to Process?

Facebook Pay usually transfers money right away to your account. But if not, then it can take around 3-5 days to process.

How Long Does Facebook Take to Deposit?

Depositing money to your Facebook account usually takes 3-5 days. The whole verification process of the account and payment can add up to your money deposit time.

How Long Does It Take to Get Money from Facebook Messenger?

Any money sent to you is sent immediately after a valid payment method is registered to your account. The money may not appear in your account for 3-5 business days, depending on your payment provider.

Where Did Your Facebook Pay Go?

If Facebook identifies suspicious behavior, payments on your Facebook account may be disabled. These steps are taken to safeguard your payment information. Facebook restricts payments if someone tries to access your account without your permission, protecting your account.

Why is Facebook Pay Not Showing Up?

Facebook pay not showing up on your account could mean that there has been some suspicious activity in your account. And because of that, payments on your Facebook account may have been disabled.

Why is Facebook Messenger Pay Not Working?

Your Facebook Pay might not be working due to several reasons. Facebook Pay would not work if:

  • Internet connection is unstable
  • Facebook servers have shut down
  • Outdated version of the Facebook app
  • Cache issues
  • The bank or card is not working

Also Read: Why Have My Facebook Photos Disappeared?

Why are You Disabled from Sending Money on Facebook?

Facebook may disable sending off payments if:

  • Unverified account
  • Insufficient balance in your account
  • Incorrect registered bank information
  • Unusual activity in your Facebook account
  • Violation of the terms and conditions of Facebook

Is Facebook Pay Still Available?

Facebook Pay is available in selected countries only. If you want to find out the availability of Facebook Pay in your country, you can visit the Facebook Pay availability page.

Facebook Pay availability page

Also Read: Why Is My Facebook Event Showing the Wrong Time?

How Can You Get Your Facebook Pay to Work Again?

If your Facebook account has been deactivated, sign in to reactivate it to use Facebook Pay. Even though Messenger may be used without a Facebook account, Facebook Pay requires an active account to function. Log out of Facebook and then log back in to get Facebook Pay to work again. Here is how you can do it:

1. Open the Facebook app and tap on the hamburger tab > Log out, as depicted.

tap on Log out.

2. Wait until you are logged out of your Facebook account.

Wait until Facebook is logged out of your account

3. Reboot your Android and tap on your Facebook account to log in again.

Wait for a few seconds and tap on your Facebook account to log in again | Why is Facebook Pay Not Working?


So, we hope you have understood why is Facebook Pay not working and how to enable it with the detailed steps to your aid. You can let us know any queries about this article or suggestions about any other topic you want us to make an article on. Drop them in the comments section below for us to know.

1 thought on “Why is Facebook Pay Not Working?”

  1. My facebook pay has disappeared when I’m logged in on my laptop. I checked settings and my payment debit card is still there. I’m also still able to send money when I’m on my Android.

    Why did this happen? And how do I get it back on when logged in through my laptop?

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