How to Fix Fitbit Not Syncing Issue

Are you facing an issue that Fitbit is not syncing with your Android device or iPhone? There are several reasons behind this issue. For example, a number of connected devices more than the maximum limit or Bluetooth not working properly. If you, too, are dealing with the same problem, we bring a perfect guide that will help you on how to fix Fitbit not syncing issue.

Fix Fitbit Not Syncing Issue

What are Fitbit devices?

Fitbit devices provide various features to monitor your footsteps, heartbeat, oxygen level, sleep percentage, workout log, etc. It has become the go-to device for health-conscious people. It is available in the form of wrist bands, smartwatches, fitness bands, and other accessories. Additionally, an Accelerometer fitted onto the device tracks all the movements made by the person wearing the device and gives digital measurements as an output.. Thus, it kind of is like your personal gym trainer who keeps you aware & motivated.

How to Fix Fitbit Not Syncing Issue

Method 1: Try Manual Sync

Sometimes, manual sync is required to activate the device to its standard functional format. Please follow these steps to force manual sync:

1. Open the Fitbit application on your Android or iPhone.

2. Tap the Profile icon displayed in the top left corner of the app home screen.

Note: This method is for Android/iPhone

Tap the icon displayed at the top left corner of the Fitbit app home screen. | Fix Fitbit Not Syncing Issue

3. Now, tap the name of the Fitbit tracker and tap Sync Now.

The device starts to sync with your Fitbit tracker, and the issue should be fixed now.

Method 2: Check Bluetooth connection

The connection link between the tracker and your device is Bluetooth. If it is disabled, the syncing will be stopped automatically. Check for Bluetooth settings as explained below:

1. Swipe up or Swipe down the home screen of your Android/iOS device to open the Notification panel.

2. Check if Bluetooth is enabled. If it is not enabled, tap on the Bluetooth icon and enable it as depicted in the picture.

If it is not enabled, tap on the icon and enable it

Also Read: 10 Best Fitness and Workout Apps for Android

Method 3: Install the Fitbit Application

All the Fitbit trackers require the Fitbit application to be installed on your Android or iPhone.

1. Open AppStore or Play Store on iOS/Android devices and search for Fitbit.

2. Tap the Install option and wait for the application to be installed.

Tap the Install option and wait for the application to be installed.

3. Open the application and check if the tracker syncs now.

Note: Always ensure that you use the latest version of the Fitbit application and update Fitbit at regular intervals to avoid syncing issues.

Method 4: Connect Only One Device at a Time

Some users may connect Fitbit with Android/iOS when they are outside, and some may link it to their computer when at home or office. But mistakenly, you might end up connecting the tracker to both devices. So, naturally, this will raise a syncing issue. To avoid such conflicts,

1. Turn ON Bluetooth only on one device (either Android/iOS or computer) at a time.

2. Turn OFF Bluetooth on the second device when you are using the first.

Method 5: Turn OFF Wi-Fi

On some devices, Wi-Fi is turned ON automatically when Bluetooth is turned ON. However, the two services may conflict with each other. Hence, you can turn Wi-Fi off to fix Fitbit not syncing issue:

1. Check whether Wi-Fi is turned ON when Bluetooth is enabled in your device.

2. Turn OFF Wi-Fi if it is enabled, as shown below.

Fix Fitbit Not Syncing Issue

Also Read: How to Remove a Google Account from your Android Device

Method 6: Check Fitbit Tracker Battery

Ideally, you should charge your Fitbit tracker every day. However, if you find that it is running low on power, it might raise the syncing issue.

1. Check if the tracker is turned OFF.

2. If yes, charge it to at least 70% and turn it ON again.

Method 7: Restart Fitbit Tracker

The restart process of the Fitbit tracker is the same as the restart process of a phone or a PC. The syncing problem will be fixed since the OS will be refreshed during restart. The restart process does not delete any data within the device. Here’s how you can do it:

1. Connect the Fitbit tracker into the power source with the help of a USB cable.

2. Press and hold the power button for about 10 seconds.

3. Now, the Fitbit logo appears on the screen, and the restart process begins.

4. Wait for the process to be completed and check if you’re able to fix Fitbit won’t sync with your phone issue. 

Note: You are recommended to use the Restart method only after solving Bluetooth and Wi-Fi conflicts, as instructed in the earlier methods.

Method 8: Reset Your Fitbit Tracker

If all the above-mentioned methods fail to fix Fitbit not syncing issue, try resetting your Fitbit tracker. It makes the device function like a brand new one. It is usually carried out when a device’s software gets updated. When your Fitbit shows issues like hang, slow charging, and screen freeze, you are recommended to reset your device. The reset process may differ from model to model.

Reset Your Fitbit Tracker

Note: The reset process deletes all the data stored within the device. Make sure you take a backup of your device before resetting it.


We hope this guide was helpful and you’re able to fix Fitbit not syncing issue. Let us know which method worked for you the best. If you have any queries/comments regarding this article, then feel free to drop them in the comments section.

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