Fix Can’t Download from Microsoft Store

Fix Can’t Download from Microsoft Store

Microsoft Store is from where you can install apps and games on your Windows PC. But sometimes you can’t download from the Microsoft store due to many reasons. Other similar errors include Microsoft Store not installing apps or Microsoft Store won’t install apps, Microsoft Store not downloading apps or can’t download apps from Microsoft Store, and Microsoft Store not installing games. Sometimes you cannot download from the Microsoft Store but we have the methods to fix this issue. We bring to you a perfect guide that will help you fix Microsoft Store not downloading anything issue.

Fix Can’t Download from Microsoft Store

How to Fix Can’t Download from Microsoft Store

Here are some possible reasons which can cause Microsoft Store download issues.

  • Faulty internet connection
  • Corrupt cache
  • Lack of storage space
  • Outdated Operating System

We have compiled a list of methods that will help you fix can’t download apps from Microsoft store issue. Follow the methods in the same order to attain the best results.

Basic Troubleshooting Tips

These are some of the basic ways you can fix this issue. Try these before other methods and they must just fix the problem

1. Press the Windows key and type cmd and click on Run as administrator.

Search cmd in search menu. Fix Can’t Download from Microsoft Store

2. Type Ping 8.8.8.8 in command window and press Enter.

Command to check in internet connection

3. Wait for a few seconds and check for Packets: Sent = X, Received = X, Lost = X line. Here X will vary according to your connection.

  • If the value of Lost is zero i.e. Lost = 0 it means your connection is working fine.
  • If the value of Lost is positive or negative then your connection is having issues. In that case, try restarting your, switching to an Ethernet connection, or contacting your Internet Service Provider to tackle the problem.

Method 1: Sign in to Microsoft Account

If any login errors are contributing to Microsoft Store not downloading anything, you can fix it by signing in again. Follow the below-mentioned instructions to do so.

1. Press the Windows key, type Microsoft Store and click on Open.

Microsoft Store in search menu. Fix Can’t Download from Microsoft Store

2. Click your profile icon and select the Sign out option. You will be logged out.

Sign out option

3. Click on Sign in as shown.

Sign in option. Fix Can’t Download from Microsoft Store

4. Select Microsoft account and click on Continue.

Microsoft account option under sign in

5. Type your login credentials and sign in back to your Microsoft account.

Also Read: Where are Microsoft Teams recordings stored?

Method 2: Restart Microsoft Store

If you are still cannot download from Microsoft store, try manually closing Microsoft Store application and restart it as instructed below.

1. Press Ctrl + Shift + Esc keys together to open the Task Manager.

2. Under the Processes tab, click on Microsoft Store followed the End task button.

Microsoft Store under Processes tab

3. Reopen the Microsoft Store.

Method 3: Disable Metered Connection

A metered connection is used to prevent unnecessary data consumption by apps and programs by setting a data limit. If your network is configured as a metered connection, it may cause Microsoft Store won’t install apps or not installing apps issue. You can turn OFF metered connection as instructed below.

1. Right-click on Wi-Fi or Ethernet icon at the bottom right corner of the screen and select Open Network & Internet settings.

Open Network Internet settings option

2. Click on Properties option in the right panel.

Properties option. Fix Can’t Download from Microsoft Store

3. Scroll down the screen and toggle OFF Set as metered connection option under Metered connection.

Metered connection option

4. Go back to Microsoft Store and try installing any app or game. 

Also read: Where Does Microsoft Store Install Games?

Method 4: Run Windows Store Apps Troubleshooter

If you still notice Microsoft Store not installing games then you can use the inbuilt troubleshooting tool to identify and fix the issue. Follow the steps below.

1. Type Troubleshoot settings in Windows search bar and click on Open as shown.

Type Troubleshoot settings in search menu

2. Click on Additional troubleshooters as depicted below.

Additional troubleshooters option. Fix Can’t Download from Microsoft Store

3. Select Windows Store Apps > Run the troubleshooter.

Run the troubleshooter option

4. After the troubleshooting process, if the tool has identified any problems, click on Apply this fix.

5. Follow the given instructions in successive prompts and restart your PC.

Method 5: Clear Windows Store Cache

If you still can’t download from Microsoft store then it might be because of corrupt cache files is interfering in the process. To delete Microsoft Store cache, follow these steps.

1. Open the Run dialog box by clicking Windows + R keys.

2. Type wsreset.exe and press Enter.

Run dialog box

Also Read: How to Fix Microsoft Store Not Opening on Windows 11

Method 6: Restart Windows Update Services

Many users have suggested that Microsoft Store won’t install apps issue can be fixed by restarting the Windows Update Services which manages updates released by Microsoft. Here is how you can do it.

1. Launch the Run dialog box by hitting the Windows + R keys together.

2. Type services.msc and press Enter key to launch Services window.

Run dialog box

3. Scroll down the screen and right-click on Windows Update.

Note: If the current status is not Running, you can skip the below step.

4. Click on Stop if the current status displays Running.

Window update option. Fix Can’t Download from Microsoft Store

5. You will receive a prompt; Windows is attempting to stop the following service on Local Computer… Wait for the prompt to be completed. It will take around 3 to 5 seconds.

Service control prompt

6. Now, press the Windows + E keys simultaneously to launch File Explorer. Navigate to

C:\Windows\SoftwareDistribution\DataStore

7. Select all the files and folders by pressing Ctrl + A keys and right-click on them and select Delete.

Delete option

8. Navigate to C:\Windows\SoftwareDistribution\Download and Delete all data here similarly.

Delete option

9. Go back to Services window and right-click on Windows Update. Select Start option.

Windows update option

10. Wait for the process to finish.

Service control prompt. Fix Can’t Download from Microsoft Store

Method 7: Update Windows

To resolve any bugs and update-related issues, simply update your Windows 10 PC. An outdated operating system can cause various issues including Microsoft Store not downloading anything error. We suggest you have a glance at Windows updates as instructed in our guide for more information. Follow the steps below to update windows.

1. Press Windows + I keys simultaneously to launch Settings.

2. Click on the Update & Security tile, as shown.

Update and Security

3. In the Windows Update tab, click on Check for updates button.

Click on Check for updates button. Fix Can’t Download from Microsoft Store

4A. If a new update is available, then click Install Now and follow the instructions to update.

Click on install now to download the available updates

4B. Otherwise, if the Windows is up-to-date, then it will show You’re up to date message.

windows update you're up to date message. Fix Can’t Download from Microsoft Store

5. Finally, restart your PC and check if you have fixed Microsoft Store issue.

Also read: Fix Windows Update Download 0x800f0984 2H1 Error

Method 8: Install Microsoft Store Apps Updates

Along with system updates, apps and programs in Microsoft Store should be kept updated. Pending updates will block any new application to be installed on your PC leading to Microsoft Store not downloading anything. Follow these steps to update Microsoft Store apps.

1. Open Microsoft Store from Windows search bar as depicted below.

Microsoft Store in search menu

2. Click on the Library option at the bottom left corner.

Library icon. Fix Can’t Download from Microsoft Store

3. Click on Get updates as shown.

Get updates button

4. Click on Update all.

Update all option

5. Wait for the updates to be downloaded and when done you will see Your apps and games are up to date message.

 Your apps and games are up to date message. Fix Can’t Download from Microsoft Store

Also Read: Fix Windows 10 0xc004f075 Error

Method 9: Change DNS Address

Switching to Google DNS addresses has helped many users when they cannot download from Microsoft store. DNS server fetches IP address of the requested website so it can be displayed. You can change your DNS address and also switch to Google DNS by following our guide about 3 Ways to change DNS settings on Windows 10. After changing your DNS address, check if are able to download from Microsoft store.

Method 10: Modify Registry Keys

There is a feature named Replace all child object permission entries with inheritable permission entries from this object in your Registry editor. If you enable it for any specific folder, all the permissions of the parent folder will be transferred to all of its subfolders. It may resolve the issue and you can do it by following the steps below.

1. Hit the Windows key, type Registry editor and click on Run as administrator.

Registry editor in search menu

2. Now, in the Windows Registry Editor, navigate to the following path.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles

Folder path to Profiles

3. Right-click on the Profiles folder and click on Permissions…

4. In the Permissions for Profiles window, click on Advanced.

Permissions for Profiles window

5. Check the Replace all child object permission entries with inheritable permission entries from this object box.

Replace all child object permission entries with inheritable permission entries from this object option. Fix Can’t Download from Microsoft Store

6. Click on Apply > OK and Restart your PC.

Method 11: Reset Windows Update Components

Corrupt files in Windows update component can cause several errors related to Microsoft Store. Problems with updating cache may also lead to Microsoft Store not downloading apps. Resetting Windows Update Components will restart essential Windows services like BITS, MSI Installer, Cryptographic and Windows Update Services. You can do the same by following our guide to Reset Windows Update Components on Windows 10

Note: You can use automated repair tool to reset the Windows Update Components.

Method 12: Reset Microsoft Store

Resetting Microsoft Store is an extreme option and will remove your log-in details, settings and preferences from your computer but it can work if you cannot download from Microsoft store. Follow these steps.

1. Press the Windows key, type Microsoft Store and select the App settings option.

App settings option

2. Scroll down Settings screen and click on Reset option as highlighted.

Note: Your app data will be deleted while resetting Microsoft Store.

Reset option

3. Click on Reset in the confirmation prompt.

Reset prompt. Fix Can’t Download from Microsoft Store

4. After the process is finished, restart the PC.

Also Read: How to Change Country in Microsoft Store in Windows 11

Method 13: Re-register Microsoft Store

After resetting if you still can’t download from Microsoft store, re-registering the app may fix the issue. Follow as instructed below.

1. Press the Windows key, type Windows PowerShell and click on Run as administrator.

PowerShell in search menu

2. Now, paste the following command and press Enter key.

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

Command to re-register Microsoft Store

3. Wait for the command to be executed and try opening Microsoft Store again. It should resolve can’t download apps from Microsoft Store issue.

Method 14: Reinstall Microsoft Store

If other options haven’t worked for you then try reinstalling Microsoft Store. It can’t be done using Control Panel or Settings but you can use PowerShell commands to reinstall Microsoft Store as discussed below.

1. Launch Windows PowerShell with admin rights as instructed above.

2. Type get-appxpackage –allusers command and hit Enter key.

Command to get package information. Fix Can’t Download from Microsoft Store

3. Search for Microsoft.WindowsStore and go to PackageFullName and copy the line next to it. In this case, it is:
Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe

PackageFullName line highlighted

4. Go to a new line in the PowerShell window and type remove-appxpackage followed by a space and the line you have copied in the above step. In this case it will be: remove-appxpackage Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe

Note: The command may vary a little according to the version of your Windows PC.

Command to delete Microsoft Store

5. It will delete Microsoft Store. Restart your PC.

6. To install it again open Windows PowerShell as an administrator and type the following command, and hit Enter key.

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbwe\AppxManifest.xml" –DisableDevelopmentMode

Command to Reinstall Microsoft Store. Fix Can’t Download from Microsoft Store

Now Microsoft store will be reinstalled and can’t download apps from Microsoft Store issue should be fixed.

Also Read: Fix Taskbar Right Click Not Working

Method 15: Create New User Profile

Sometimes your user profile can get corrupted and it may lead Microsoft Store not downloading anything. You can create a new profile to fix the problem. Follow our guide to Create a Local User Account on Windows 10.

Method 16: Perform Clean Boot

If the issue persists then you can perform a clean boot of your computer. It will start Windows with only the necessary drivers & programs and is used to troubleshoot your Windows problems. You can follow our guide below to Perform Clean boot in Windows 10. Check if Microsoft store is downloading apps and games now.

Method 17: Perform System Restore

If none of the methods worked for you then this is your last option. Only do it when it is completely necessary. System restore restores your computer to its previous version and can help run an app like it was before. It might fix Microsoft store error and you can do it by following our guide about How to use System Restore on Windows 10. Now you should be able to download apps and games from Microsoft Store.

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We hope that this guide was helpful and you were able to fix can’t download from Microsoft Store issue. Let us know which method worked for you the best. If you have any queries or suggestions then feel free to drop them in the comments section.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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