Fix Windows Update Download 0x800f0984 2H1 Error

Fix Windows Update Download 0x800f0984 2H1 Error

Are you the one looking for resolving Windows 10 Update error code 0x800f0984? If yes, you are at the right place! Many users have reported the error code on several social media platforms and thus we are here to help you. The error code 0x800F0984 21H1 does not allow you to install the latest updates on your Windows 10 computer. To be more specific, when you try to install Cumulative Update KB5008212 or KB5000842, you may face the discussed error. Nevertheless, there are plenty of troubleshooting methods that will help you 0x800f0984 solved. So, what are you waiting for? Continue reading the article.

Fix Windows Update Download 0x800f0984 2H1 Error

How to Fix Windows Update Download 0x800f0984 2H1 Error

You would not like to face an error when you try to upgrade your computer to a stable state. In technical terms, the error code indicates

PSFX_E_MATCHING_BINARY_MISSING [the matching component directory exists but binary is missing]

Few reasons contribute to the 0x800F0984 21H1 error. Read and analyze the following valid reasons to pick up corresponding troubleshooting methods respectively.

  • Incompatible Power Saving Plan.
  • Missing or damaged files in Windows 10 PC.
  • Corrupt programs.
  • Virus or malware attack on PC.
  • Incomplete Windows Update Components in PC.
  • Background applications interfere with the update process.
  • Antivirus program interference.
  • Unstable internet connection.

Follow the below-mentioned troubleshooting methods to get rid of the problem:

Method 1: Run Windows Update Troubleshooter

To detect and rectify problems related to Windows updates, you can use Windows 10 inbuilt tool, Windows Update troubleshooter. Running this tool will repair all the issues that contribute to the discussed error.

1. Press Windows + I keys simultaneously to launch Settings.

2. Click on the Update & Security tile, as shown.

Update and Security

3. Go to Troubleshoot menu in the left pane.

4. Select Windows Update troubleshooter and click on Run the troubleshooter button shown highlighted below.

click on Troubleshoot from the Update and Security settings and select Windows Update troubleshooter and click on Run the troubleshooter. Fix Windows Update Download 0x800f0984 2H1 Error

5. Wait for the troubleshooter to detect and solve 0x800f0984 error problem. Once the process is complete, restart your PC.

Method 2: Change the Power Plan

The Power saving mode in Windows 10 computers will lower the resource-consuming essential services thereby conserving battery performance. This will hamper the Windows update process leading to the discussed error. If you are one of the users who has enabled Power saving mode, then follow the below-mentioned steps to change the power plan.

1. Hit the Windows key and type edit power plan in the search bar. Click on Open.

Open edit power plan

2. Select Change plan settings option.

Note: If you have multiple power plans active in your system, repeat the same procedure for all the multiple active plans.

 select Change plan settings option. Fix Windows Update Download 0x800f0984 2H1 Error

3. Click on Change advanced power settings.

 click on Change advanced power settings

4. Expand the PCI Express option by clicking on the + icon.

expand the PCI Express option. Fix Windows Update Download 0x800f0984 2H1 Error

5. Expand the Link State Power Management by clicking on the + icon.

Expand the Link State Power Management by clicking on the plus icon

6. Click on On battery and change the setting to Off from the drop-down list.

Click on On battery and change the setting to Off from the drop-down list. Fix Windows Update Download 0x800f0984 2H1 Error

7. Click on Plugged in and change the setting to Off from the drop-down list.

Now, click on Plugged in and change the setting to Off from the drop-down list

8. Click on Apply and then OK to save the changes.

9. Restart your system and check if 0x800f0984 error code has solved.

Also Read: Fix Windows Update Error 0x800704c7

Method 3: Perform a Clean Boot

Software problems contributing to Windows update errors can be fixed by performing a clean boot of Windows 10 services. If you do not face any conflicts in a clean boot environment, then this indicates that some other external factors are contributing to the error. Only a minimal set of drivers and services will be launched in this state and thus all the software conflicts leading to Windows update errors will be fixed. Ensure you have logged in as an administrator to perform a clean boot. Here is our guide to perform a clean boot of Windows 10 PC. If you still face the error code after this procedure, then the following methods will help you resolve the same.

Method 4: Run SFC and DISM Scans

If any corrupt system files are essential for system updates, this will lead to many error codes during the process. In your Windows 10 computer, run the (Deployment Image Servicing and Management) tool first before executing SFC (System File Checker) commands. The internal files from the server will be downloaded by running DISM commands and the SFC commands will replace the corrupt files with new ones. To get 0x800f0984 solved in your PC, the below-mentioned steps will help you.

1. Hit the Windows key, type Command Prompt and click on Run as administrator.

Open Start menu, type Command Prompt and click on Run as administrator on the right pane.

2. Click on Yes in the User Account Control prompt.

3. Type sfc /scannow and press Enter key to run System File Checker scan.

Type the below command line and hit Enter to execute it. Fix Windows Update Download 0x800f0984 2H1 Error

Note: A system scan will be initiated and it will take a couple of minutes to finish. Meanwhile, you can continue performing other activities but be mindful of not accidentally closing the window.

After completing the scan, it will show either of these messages:

  • Windows Resource Protection did not find any integrity violations.
  • Windows Resource Protection could not perform the requested operation.
  • Windows Resource Protection found corrupt files and successfully repaired them.
  • Windows Resource Protection found corrupt files but was unable to fix some of them.

4. Once the scan is finished, restart your PC.

5. Again, launch Command Prompt as administrator and execute the given commands one after the other:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Note: You must have a working internet connection to execute DISM commands properly.

scan health command in Command Prompt. Fix Windows Update Download 0x800f0984 2H1 Error

Also Read: How to Fix Windows Update Error 80072ee2

Method 5: Disable Antivirus (Temporarily)

Any antivirus interference in your Windows 10 computer might contribute to errors during the update process. Hence, if you are using third-party antivirus software, then disable it temporarily and check if you have fixed the issue.

Note: A PC without an antivirus component is dangerous and may lead to malware attacks. Enable it again once you have resolved your issue.

1. Navigate to the Antivirus icon in the Taskbar and right-click on it.

Navigate to the Antivirus icon in the Taskbar and right click on it

2. Select the Avast shields control option, and you can temporarily disable Avast using the below options:

  • Disable for 10 minutes
  • Disable for 1 hour
  • Disable until computer is restarted
  • Disable permanently

Now, select the Avast shields control option, and you can temporarily disable Avast. Fix Windows Update Download 0x800f0984 2H1 Error

3. Choose the option according to your convenience and confirm the prompt displayed on the screen.

Choose the option according to your convenience and confirm the prompt displayed on the screen.

4. Go back to the main window. Here, you have turned off all shields from Avast. To activate the settings, click on TURN ON.

To activate the settings, click on TURN ON. Fix Windows Update Download 0x800f0984 2H1 Error

Likewise, temporarily disable Windows Defender Firewall. Make sure you re-enable these security suites once you have updated your Windows 10 computer. A system without a security suite is always a threat.

Method 6: Use Google DNS

Several users have recommended that switching to Google DNS addresses has helped 0x800f0984 solve. Follow the below-mentioned instructions to use the Google DNS address in your Windows 10 computer.

1. Launch the Run dialog box by pressing Windows + R keys together.

2. Now, type ncpa.cpl and hit Enter key.

Now, type the following command and hit Enter. ncpa.cpl

3. Right-click on your active network adapter and click on Properties.

Right-lick on your active Network adapter and click on Properties .

4. The Wi-Fi Properties window will pop up. Click on Internet Protocol Version 4(TCP/IPv4) and click on Properties.

Note: You can also double-click on Internet Protocol Version 4(TCP/IPv4) to open the Properties window.

Click on Internet Protocol Version 4 and click on Properties. Fix Windows Update Download 0x800f0984 2H1 Error

5. Select the Use the following DNS server addresses option. Then, enter the below-mentioned values in the field of Preferred DNS server and Alternate DNS server.

8.8.8.8
8.8.4.4

Select the icon Use the following DNS server addresses.

6. Next, select Validate settings upon exit and click on OK.

select Validate settings upon exit and click on OK.

Also Read: 7 Ways to Fix iaStorA.sys BSOD Error on Windows 10

Method 7: Delete Software Distribution Folder

All the Windows Update files are temporarily stored in the SoftwareDistribution folder. These files are responsible for installing new updates so that they keep the computer safe and secure by fixing bugs. Normally, these files should not be deleted from your computer. Yet, if you are facing some errors while updating Windows 10, we recommend deleting these files to solve 0x800f0984 problem.

Also, you could fix the discussed error by manually restarting the Windows Update Service. Follow the below instructions to implement the same.

1. You can launch the Run dialog box by hitting Windows + R keys together.

2. Type services.msc as follows and click OK to launch the Services window.

Type services.msc as follows and click OK to launch the Services window. Fix Windows Update Download 0x800f0984 2H1 Error

3. Scroll down the screen and right-click on Windows Update.

Note: If the current status is not Running, you can skip the below step.

4. Click on Stop if the current status displays Running.

Click on Stop if the current status displays Running. Fix Windows Update Download 0x800f0984 2H1 Error

5. You will receive a prompt, Windows is attempting to stop the following service on Local Computer… Wait for the prompt to be completed. It will take around 3 to 5 seconds.

You will receive a prompt, Windows is attempting to stop the following service on Local Computer…

6. Open the File Explorer by clicking Windows + E keys together. Now, navigate to the following path.

C:\Windows\SoftwareDistribution\DataStore

navigate to the following path. Fix Windows Update Download 0x800f0984 2H1 Error

7. Select all the files and folders by pressing Control+ A keys together.

Select all the files and folders

8. Right-click and select Delete to remove all the files and folders.

Right-click and select Delete to remove all the files and folders.

9. Now, navigate to the path, C:\Windows\SoftwareDistribution\Download.

navigate to the path. Fix Windows Update Download 0x800f0984 2H1 Error

10. Select all the files and folders by pressing Control+ A keys together.

Select all the files and folders

11. Right-click and select Delete to remove all the files and folders.

Right-click and select Delete to remove all the files and folders.

12. Open the Services window in the Windows search box.

Open the Services window in the Windows search box. Fix Windows Update Download 0x800f0984 2H1 Error

13. Right-click on the Windows Update. Select the Start option.

Right-click on the Windows Update. Select the Start option.

14. You will receive a prompt, Windows is attempting to start the following service on Local Computer… Wait for 3 to 5 seconds and close the Services window.

You will receive a prompt, Windows is attempting to start the following service on Local Computer. Fix Windows Update Download 0x800f0984 2H1 Error

Check and see if the Windows Update 0x800f0984  error is solved.

Method 8: Remove Recent Windows Update

Few users have reported that 0x800F0984 21H1 is encountered after installing the KB5001330 update and few others. Hence, before trying to update the latest update, remove the previous one by following the below-mentioned instructions.

1. Press and hold Windows + R keys together to open the Run dialog box.

2. Now, type appwiz.cpl as shown and hit Enter.

Now, type appwiz.cpl as shown and hit Enter

3. Click on View installed updates.

Now, click on View installed updates. Fix Windows Update Download 0x800f0984 2H1 Error

4. Select the most recent update and click on Uninstall option.

 select the most recent update and click on Uninstall option .

5. Confirm the prompt, if any, and reboot your PC.

Also Read: How to Delete Win Setup Files in Windows 10

Method 9: Manually Reset Update Components

To resolve all update-related issues, you can try manually resetting Windows Update components. This procedure restarts BITS, Cryptographic, MSI Installer, Windows Update services, and update folders like SoftwareDistribution and Catroot2. Here are some instructions to reset Windows Update components.

1. Launch Command Prompt with Administrative privileges as discussed in Method 4.

2. Now, type the following commands one by one and hit Enter key after each command.

net stop wuauserv 
net stop cryptSvc 
net stop bits 
net stop msiserver 
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 
ren C:\Windows\System32\catroot2 Catroot2.old 
net start wuauserv 
net start cryptSvc 
net start bits 
net start msiserver 

 Type net stop wuauserv in command window. Fix Windows Update Download 0x800f0984 2H1 Error

3. Wait for the commands to be executed and check if 0x800f0984 error is solved.

Method 10: Manually Install 21H1 Update

If the Windows 10 computer lacks any one of the essential Windows Update components, you cannot install the updates automatically or through system settings. Yet, you can manually install the 21H1 update as instructed below.

1. Press the Windows + I keys together to open Settings in your system.

2. Select Update & Security.

 select Update and Security.

3. Click on View update history option.

Now, click on View update history option. Fix Windows Update Download 0x800f0984 2H1 Error

4. In the list, note down the KB number that is pending to be downloaded due to an error message.

5. Here, type the KB number in the Microsoft Update Catalog search bar.

Here, type the KB number in the Microsoft Update Catalog search bar

6. Follow the on-screen instructions to download and install the update manually.

7. Then, run the installed file as an administrator and now the 0x800F0984 21H1 error will be fixed.

Also Read: Fix 0x80004002: No Such Interface Supported on Windows 10

Method 11: Perform a Cloud Reset

If you can’t even download and install updates manually, then there are some chances that your Windows 10 computer has gone corrupt. Resetting your computer will be a better choice to get 0x800f0984 solved. Follow the below-mentioned steps to perform a cloud reset.

1. Press the Windows + I keys together to open Settings in your system.

2. Scroll down the list and select Update & Security.

 select Update and Security. Fix Windows Update Download 0x800f0984 2H1 Error

3. Select the Recovery option from the left pane and click on Get started.

 select the Recovery option from the left pane and click on Get started in the right pane.

4. Now, choose an option from the Reset this PC window. Keep my files option will remove apps and settings but keep your personal files. The Remove everything option will remove all your personal files, apps, and settings.

Now, choose an option from the Reset this PC window. Fix Windows Update Download 0x800f0984 2H1 Error

5. Click on Cloud download followed by Reset.

6. Follow the on-screen instructions to complete the reset process. Finally, check if you have fixed the discussed error.

Still, if you encounter this issue, then you could restore the system to its previous version. Restoring your computer to its previous state will give solutions for problems that cannot be solved at the software level. This will help you to solve the discussed Windows Update error for sure.

Method 12: Clean Install Windows OS

Still, if you face 0x800F0984 21H1 even after cloud resetting your computer, this indicates that the system files in your computer are affected badly. In this case, you cannot resolve the errors with normal solutions, but you can try this method to do so.

Make sure you back up all the data in your Windows 10 computer and perform a clean installation. Read our guide to perform a clean installation of the Windows 10 Operating System.

Recommended:

We hope this guide was useful to you to get the Windows Update 0x800f0984 21H1 error solved. Keep visiting our page for more cool tips & tricks and leave your comments below.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

Leave a Reply

Your email address will not be published.