Smartphones have become an essential extension of our daily lives, evolving into sleek and advanced devices. However, wouldn’t you be surprised if your phone suddenly starts acting like a dancing diva in a rainstorm or thinks it’s a weather forecaster? If yes, hear this out. Recently, Samsung users reported an unusual issue where their smartphones warn them about the presence of moisture when, in reality, it’s completely dry. In this article, we’ll address your query about why does my Samsung phone keep saying there’s moisture detected and if there is a way to turn it off. Let’s get started!
Why Does My Samsung Smartphone Keep Saying There’s Moisture Detected?
Samsung smartphones are equipped with moisture-detection sensors that alert users when any form of liquid is found inside them. Now, despite the device appearing visibly dry, there can be moisture internally, usually in humid environments, after exposure to rain, or when it is in close proximity to water sources.
When the sensor detects any build-up, either due to high humidity levels or liquid droplets in the charging port area, it triggers the Moisture Detected warning.
This safety feature is designed to prevent any potential damage if you attempt to charge the device. Moreover, it protects internal components from short-circuiting or corrosion caused by water or liquid intrusion.
Other potential reasons could be:
- Dust or lint in the USB port
- Hardware damage, usually the charging port or cable
- Malfunctioning sensor
- USB cache
Is There a Way to Turn off Moisture Detected in Samsung?
Unnecessary water detection notifications in a bone-dry device can be a frustrating nuisance. However, as Moisture Detected isn’t a feature but a warning triggered by the sensors, it cannot be enabled or disabled manually, be it Samsung Galaxy S10, S21, or any other high-end model.
Fortunately, there are a few ways through which you can get rid of it. Let’s take a look at them.
To resolve this issue on your Samsung smartphone, clean the device charging port completely and charge it using a different cable. If it does not help, clear the USB cache.
1. Open Settings and tap on Apps.
2. Tap the Filter and sort icon, toggle on Show system apps, and tap on OK.
3. Scroll down and tap on USBSettings.
4. Select Storage and tap on Clear cache.
Tip: If there are any such issues detected in the device, first disconnect the charger and do not put it on charging unless resolved. Put the device in a bag of rice grains or silicon gel as that will absorb any unseen liquid droplets present around the charging port.
Note: Smartphones don’t have the same Settings options, and they vary from manufacturer to manufacturer. Hence, ensure the correct settings before changing any on your device. These steps were performed on Samsung S20 5G, as shown in the illustrations below.
Method 1: Basic Solutions
Most high-end and mid-range Samsung devices come with an IP rating, which means they’re water and dust-resistant. So, the chances of any liquid insertion inside the device are quite low. We can start with some easy-to-go solutions that often resolve the discussed issue with a breeze.
Method 1.1: Wipe and Dry Device
Firstly, clean the device completely using a microfibre cloth. Also, use any cleaning tool to wipe out any form of dust, lint, or sand particles and remove moisture around the phone’s charging port. Lastly, clean the charging cable, put the device or charge, and check if the warning message appears anymore.
Method 1.2: Disable Fast Charging
Occasionally, users have reported that the error triggers when their phone is put on fast charging. If the device has fast charging enabled on it already, you can disable it to see if that helps.
1. Open Settings and scroll down to Battery and device care.
2. Tap on Battery.
3. Scroll down and tap on More battery settings.
4. Disable the toggle next to Fast charging.
Method 1.3: Hard Restart Device with Charger Plugged In
If there is no excessive moisture around the USB port, you can force your phone to restart when it is put on charge. Plug in the charger first and then keep the power/lock key pressed until the phone turns off and restarts. Doing so would clear out all temporary glitches and minor bugs that could be causing the issue.
Method 1.4: Switch off the Phone and Charge
Another thing you can do is to switch off the phone and let it charge completely. Once done, switch on the device and check if the issue is resolved. Many users have said that doing so helped them get rid of the warning.
Method 1.5: Use a Different Charging Cable
Even if the port is clean and dry, the same might not be true about the charging cable. Moreover, faulty accessories often trigger such issues. We suggest you connect the phone to a different USB cable for charging. If no warning appears, it’s time to replace the former cable.
Method 2: Charge Phone Via PC or Wireless Charger
Unfortunately, if you are not able to disable fast charging on the device, we suggest you connect it to a PC via a USB cable and then charge it. Wait for some time and check if there is no warning message, disconnect it from the PC, and connect it to the adapter for charging. Check if the error is fixed by doing that.
If it still persists and even trying out a different charging cable does not help, you can wirelessly charge the device. However, the phone should support wireless charging for this. Place the phone or a wireless pad or dock and let it fully charge until full. Once charged, you can follow further methods.
Method 3: Boot in Safe Mode
Safe mode on Android boots your phone with only essential system apps. This makes it easier to identify and resolve software issues or errors caused due to bugs and glitches. Follow the steps to boot the Samsung phone in Safe mode:
1. Scroll down the Notification panel and tap the power icon at the top.
2. Press and hold the Power off option for a few seconds.
3. When the Safe mode option appears, tap on it to restart the device in Safe mode.
4. Once the phone restarts, put it on charge and check if the error is resolved now.
Refer to our guide to turn off Safe Mode on the device.
Method 4: Clear USB Cache
Although the USB cache improves data transfer speeds when using USB peripherals with the Samsung phone, corrupt files could lead the device to keep saying that there’s moisture detected. Follow the steps to clear them out:
1. In the Settings menu, tap on Apps.
2. Tap the Filter and sort icon next to Your apps.
3. Toggle on Show system apps and tap on OK.
4. Scroll down and tap on USBSettings.
5. Select Storage, followed by Clear cache.
6. Once the USB cache is cleared, put the device on charge and check if the error is fixed.
Method 5: Update Device
Outdated OS can pose security risks, attract bugs, and may lack the latest features & improvements. As there are possibilities that the error might be caused due to bugs, we can update the device and see if it fixes.
1. Open Settings, scroll down and tap on Software update.
2. Tap on Download and install.
3. Let the device check for updates. If there are any, you will see the Download option at the bottom. Tap on it.
4. After the update is downloaded, tap on Install now.
Now connect the device to a charger and check if the error is resolved.
Also Read: How to Clean Charging Port on Android
Method 6: Re-login to Samsung Account
Now this might be just a trick, but we believe there’s no harm in giving it a try right? Some users have reported that the issue of Moisture Detected on their phones was fixed just by logging out and logging in again to their Samsung account.
1. Launch Settings and tap on your name at the top.
2. Scroll down and tap on Sign out.
3. Again tap on Sign out and enter the Password to confirm.
4. Now again in the Settings menu, tap on Samsung account at the top.
5. Enter your credentials and follow the on-screen instructions to Sign in.
Method 7: Force Stop Android System
Force-stopping the Android system can help when the system is misbehaving and causing slowdowns or crashes. You can do this to fix the discussed error. However, make sure to exercise caution as it can sometimes lead to unexpected behavior and system instability.
1. Open Settings on the device and tap on Apps.
2. Tap the Filter and sort icon, toggle on Show system apps, and tap on OK.
3. Tap on the Android system option.
4. Select Force stop at the bottom and then Restart the device.
Method 8: Reset All Device Settings
If the Samsung phone still keeps saying that there’s moisture detected, we suggest you reset all the device settings to default. Doing so often resolves persistent issues caused due to misconfiguration. Follow the steps:
1. Open Settings, scroll down and tap on General management.
2. Tap on Reset at the bottom.
3. Select Reset all settings.
4. Put the device on charge and check if the error is fixed.
Method 9: Wipe Cache Partition
You can also clear the cache partition on your Samsung phone to fix the moisture warning issue. For those who don’t know, the cache partition storage temporarily holds data and files used by the OS and apps. This reduces the need to fetch it from the device’s primary storage. Wiping them off resolves system glitches.
1. Power off the device first.
2. Press and hold the Volume Up + Power (Side) key for a few seconds to enter the Recovery mode.
3. Using the Volume Down key, navigate to the Wipe cache partition option and press the Power button to select it.
4. Select Yes when prompted.
5. Wait for the process to complete. Once cleared, select Reboot system now.
6. When the device boots up, put it on charging and check if the error is fixed.
Also Read: How to Fix Phone Speaker Water Damage
Method 10: Visit Service Centre
If nothing worked for you and the device still keeps saying that there’s Moisture Detected, we suggest you visit the service center. Most probably the issue could be caused due to internal hardware damage, like the USB port or there might be some unrecognized presence of moisture or dirt around the sensor. You can find out your nearby authorized Samsung Service Centre here.
Method 11: Factor Reset
Lastly, if heading to the Samsung service center isn’t possible for you or you want to give one more try to fix the error yourself, we suggest you Factory Reset the device. Do note that doing so will wipe out all the data on the device, including installed apps. So, you can first back up the device and then reset it.
Step 1: Backup Samsung Device
1. Open Settings, then tap on Accounts and backup.
2. Below Samsung Cloud, tap on Back up data.
3. Toggle on all the options and tap on Back up now at the bottom.
Step 2: Factory Reset Device
Once the backup is saved, you can proceed to Factory Reset the device. Follow the steps below:
1. In Settings, tap on General management, followed by Reset.
2. Tap on Factory data reset.
3. Scroll down and tap on Reset.
4. Now Restart the device and put it on charging.
5. Check if the error is fixed and you can Restore the backup then.
Recommended: How to Reset Samsung Phone without Password
We hope our guide helped you find out the answer to why does my Samsung phone keep saying that there’s Moisture Detected. If you have any queries or suggestions for us, do feel free to drop them in the comments section below. Stay tuned to TechCult for solutions to such hardware and software issues.