How to Fix Discord Camera Not Working

How to Fix Discord Camera Not Working

Discord is a famous chatting media loved by millions of gamers. Yet, sometimes you may face a Discord camera not working problem when using your device camera for a video call. A black or green screen pops up on the screen, and even sometimes, you may face a blank image with a never-ending loading screen. This issue gets reported by both in-built (internal) and webcam (external) cameras. This problem is not always hardware-related either. Follow the below-discussed troubleshooting guide to resolve this issue on your device comprehensively.

How to Fix Discord Camera Not Working_

How to Fix Discord Camera Not Working on Windows 10

If you use an external camera, ensure the USB port is plugged-in correctly. Also, confirming the status of the inbuilt camera on your laptop will save you time from going over every troubleshooting process mentioned further in this article. Some other reasons for this problem to arise on your system are:

  • An unstable internet connection may lead to the Discord or Skype camera not working issue on your device. Run a Speedtest on your device to know the exact status of internet connectivity.

click on GO in speedtest website. How to Fix Discord Camera Not Working on Windows 10

  • If Discord server maintenance is underway, users commonly face this issue for some time. Visit the Discord status website to ensure the same.

Discord server status. How to Fix Discord Camera Not Working on Windows 10

  • Outdated webcam drivers can disrupt the fluidity of camera performance with the Discord app on your system.
  • Disabled camera access to the Discord app will have this issue stay on your system until you perform any action.
  • If you are using an operating system with an outdated version, you may face this issue on your device.

You will further see the other reasons with comprehensive solutions for this Discord webcam green screen issue. Read and follow the mentioned steps carefully to implement the given fixes.

Method 1: Exit Background Programs

If you encounter a Discord webcam green screen on your device, your camera might be used by some other applications. There may be plenty of applications running in the background that increases the CPU and memory space, thereby affecting the performance of the system. Follow the below-mentioned steps to close the background tasks.

1. Press Windows + X keys together to launch Windows Power User Menu. Select Task Manager as shown.

Type task manager in the search bar in your Taskbar | Discord camera not working

2. In the Task Manager window, click on the Processes tab.

3. Now, search and select the unnecessary running tasks in the background and select End task

4. Similarly, make sure no other Programs are using Camera, for example, Zoom. Click on it & End task button as depicted below. 

Select unneccesary process and click on End task in Task Manager. Discord webcam green screen

5. Finally, Restart your PC to implement the changes.

Also Read: How to Fix Discord Keeps Freezing

Method 2: Run Discord as an Administrator

You need administrative privileges to access a few files and services in Discord. If you do not have the required administrative rights, you might face a Discord camera not working issue. However, few users have suggested that the problem can be resolved when running the program as an administrator.

1. Right-click on the Discord shortcut on your desktop to open the Context menu.

Note: Or navigate to the Discord installation directory in the File Explorer and right-click on it.

2. Now, click on the Properties option.

Discord properties | Discord webcam green screen

3. In the Properties window, switch to the Compatibility tab.

4. Now, check the Run this program as an administrator box.

Note: You can also check the box marked Run this program in compatibility mode for previous Windows versions.

Run this program as an administrator and Run this program in compatibility mode for. Discord webcam green screen

5. Finally, click on Apply and OK to save the changes. Now, relaunch Discord to see the issue fixed.

Method 3: Allow Camera Access to Discord

Your system will have a list of applications and programs that are allowed for audio and camera access. If in case, Discord is not on this list, you cannot access the camera while using the app. Therefore, ensure the camera settings are enabled for Discord on your PC by following the below-mentioned steps.

1. Press Windows + I keys together to launch Windows Settings.

2. Now, click on Privacy as depicted below.

Now, click on Privacy | Discord webcam green screen

3. Here, scroll down the left pane and click the Camera option. Ensure Allow apps to access your camera option is enabled as shown.

Ensure Allow apps to access your camera option is enabled | Discord webcam green

4. Scroll down the right pane section and make sure the Discord app is toggled on under Choose which apps can access your camera option.

Under Choose apps that can use your camera turn off the toggle for the apps which you want to deny access to the camera

Also Read: How to Delete Discord

Method 4: Update Windows OS

If you did not obtain any fix using the above methods, then there are few chances that you might have bugs in your system. Installing new updates will help you to fix the bugs in your system. Hence, always ensure that you are using your system in its updated version. Otherwise, the files in the system will not be compatible with the Discord files leading to the Discord camera not working problem. Follow the below-mentioned steps to update Windows operating system:

1. Press the Windows + I keys together to open Settings.

2. Now, click on the Update & Security option.

Now, select Update & Security. Discord webcam green screen

3. Now, select Check for Updates from the right panel.

Select Check for Updates from the right panel

4A. Click Install now to download the latest update available. Restart your PC to install it.

Follow the on-screen instructions to download and install the latest update available.

4B. If your system is already up-to-date, then it will show You’re up to date message.

windows update you're up to date message | Discord webcam green

Method 5: Update Camera Drivers

Old and outdated camera drivers can be the culprit behind the Discord camera not working issue. If the current drivers in your system are incompatible/outdated with the Discord files, then you will face the Discord webcam green screen. But thankfully the fix is pretty simple and straightforward.

Note: As an example, we have used an HP TrueVision HD camera driver for illustrating the steps below.

1. Type Device Manager in the Start Search menu and press Enter on your keyboard to launch it.

Type Device Manager in the Windows 10 search menu | Discord camera not working

2. You will see the Cameras menu on the main panel; double click on it to expand it.

3. Right-click on HP TrueVision HD and click Update driver.

You will see the Cameras on the main panel | Discord webcam green

4A. Click on Search automatically for drivers to allow your computer to go online and search for available compatible drivers.

Click on Search automatically for drivers to allow your computer to go online and search for compatible drivers.

4B. Or, choose the Browse my computer for drivers option to select the folder containing camera drivers on your device. Then proceed to install them manually.

You can choose Browse my computer for drivers and select the folder containing drivers for the webcam to install them manually.

5A. After the installation process, the drivers will be updated to the latest version. Restart your PC to implement the update.

5B. If they are already in an updated stage, the screen displays the following message: The best drivers for your device are already installed. Click on Close to exit the window.

The best drivers for your device are already installed | Discord webcam green

Also Read: How to Go Live on Discord

Method 6: Reinstall Camera Drivers

If updating drivers does not give you a fix, you can uninstall the drivers and install them again. To do that, follow the below-mentioned steps:

1. Launch the Device Manager using the steps mentioned above and expand Cameras by double-clicking on it.

2. Now, right-click on the HP TrueVision HD and select Uninstall device from the context menu.

Now, right-click on the driver and select Uninstall device | Discord camera not working

3. Click on Uninstall for this prompt message: Warning: You are about to uninstall this device from your system.

Delete the driver software for this device | Discord camera not working

4. Lastly, Restart your device. The camera drivers will automatically be installed by Windows and the issue should be fixed.

Method 7: Update Discord App

If you face a Discord webcam green screen issue, there is a chance that the recent update is incompatible with the application, and a new update has been released to fix the problem. So, install and download the latest update to fix the problem as follows:

1. Press the Windows Key and type %LocalAppData% to launch Local AppData folder.

LocalAppData | Discord webcam green

2. Double-click on the Discord folder to open it.

Open the best results and double-click on the Discord folder to open it.

3. Now run the Update application and wait for the process to be completed.

Now, run the Update application and wait for the process to be completed

4. Lastly, relaunch Discord and check if you have fixed the issue.

Method 8: Try Discord PTB Version

Discord PTB or Public Test Build can be used for the desktop version of the app. It contains some fixes for bugs and features that are not included in the full version of Discord.

Note: Interestingly, you can use both the PTB version and the normal version of Discord simultaneously on your system.

You can download and use Discord PTB as instructed below:

1. Download the Discord PTB version on your Windows PC.

Note: Read about different testing versions of Discord here.

2. Save DiscordPTBSetup.exe file as shown.

Now, you will be re-directed to a download page, downloading an executable file. How to Fix Discord Camera Not Working on Windows 10

3. After downloading, follow the on-screen instructions to install the file and use the PTB version of Discord instead

Method 9: Delete Discord AppData

Temporary and corrupt Discord files could cause problems in the camera settings. Also, improper account settings in Discord lead to the Discord webcam green issue. Read and follow the forthcoming steps to clear all Discord AppData:

1. Exit from Discord and click the Windows Search box and type %appdata% to open AppData Roaming folder.

appdata folder | Discord webcam green

2. Right-click on discord folder and select the Delete option to remove it, as shown.

Select the AppData Roaming folder and navigate to the Discord | Discord webcam green

3. Again, click on the Windows Search box again and type %LocalAppData% to open AppData Local folder.

localappdata folder | Discord camera not working

4. Right-click the Discord folder and Delete it as earlier.

Find the Discord folder by using the search menu and delete it

5. Finally, Restart your Windows 10 PC & relaunch Discord.

Also Read: How to Join a Team in Pokemon Go

Method 10: Use Discord Web Version Instead

If you did not attain any fix by using the PTB version of Discord, use the web version of Discord. Luckily, you may fix the Discord webcam green screen. Here is how to do it:

1. Open your preferred browser and launch the Discord website.

2. Login with your credentials and start video streaming or make a video call.

Discord Login page. How to Fix Discord Camera Not Working on Windows 10

Method 11: Turn Off Hardware Acceleration (If applicable)

Turning off the hardware acceleration feature will help you fix the Discord camera not working issue.

1. Launch the Discord application and click on the cog-wheel icon to open Settings.

Launch Discord on your PC and click on User Settings | Discord webcam green

2. Scroll down to the APP SETTINGS tab and click on the Advanced option as shown below.

Scroll down to the APP SETTINGS tab and click on the Advanced | Discord webcam green

3. Now, turn off the Hardware Acceleration option using the switch toggle. and click on Okay in the confirmation prompt.

Turn off the Hardware Acceleration toggle.How to Fix Discord Camera Not Working on Windows 10

4. Click on Okay in the confirmation prompt.

Method 12: Reinstall Discord

If none of the methods has helped you, then try to reinstall the software if possible. All the settings and configurational setup will be refreshed when you reinstall Discord, and hence there are more chances that you will attain a fix for your problem.

1. Launch the Run dialog box by pressing the Windows + R keys together.

2. Type appwiz.cpl and click OK.

Type appwiz.cpl as follows and click OK. | Discord webcam green

3. The Programs and Features utility will open on the screen. Now search for Discord.

Uninstall or change a program | Discord camera not working

4. Now, select Discord from the list and click the Uninstall option.

Now, click on Discord and select Uninstall. How to Fix Discord Camera Not Working on Windows 10

5. Now, click Yes when this message prompts on the screen: Are you sure want to uninstall Discord?

6. Restart your PC once you have completed all the steps mentioned above.

7. Navigate to Discord download page and click on the Download for Windows option as depicted below.

Discord download page | How to Fix Discord Camera Not Working on Windows 10

8. Now, navigate to My downloads in the File Explorer and launch the DiscordSetup file.

9. Follow the on-screen instructions to complete the Discord re-installation on your device.

Also Read: Discord Commands List

Method 13: Contact Discord Support

Still, if you face the Discord camera not working problem, then drop a message to the Discord support team. Your problem will be analyzed by the talent team and corresponding solutions will be demonstrated to you.

Contact Discord Support. How to Fix Discord Camera Not Working on Windows 10

 

Recommended:

We hope that this guide was helpful and you could fix Discord camera not working on your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.

Posted by
Pete Mitchell

Pete is a Senior staff writer at TechCult. Pete loves all things technology and is also an avid DIYer at heart. He has a decade of experience writing how-tos, features, and technology guides on the internet.

Leave a Reply

Your email address will not be published. Required fields are marked *