How to Fix Discord Keeps Freezing

How to Fix Discord Keeps Freezing

Discord has amassed a sizeable user base since its launch in 2015, with the company expecting to have 300 million registered accounts by June 2020. The popularity of this app may be explained by its simplicity of use while conversing by text and voice, building personal channels, and so on. While application freezes do occur from time to time, persistent difficulties suggest underlying concerns as well. To put it another way, unwanted behavior like freezes can sometimes be traced back to corrupt Discord client, in-app settings issue, or poorly configured keybinds. In this post, we will look at all of the solutions to resolve the issue of Discord not responding. 

How to Fix Discord Keeps Freezing

How to Fix Discord Keeps Freezing

Discord is a VoIP tool that allows users to talk with their gaming peers. It was created specifically for gamers to organize gaming sessions and communicate while playing, but it is currently used by almost everyone. This is a network-building stage for American VoIP, texting, and sophisticated appropriation. Clients engage in individual chats or as part of networks known as servers via phone calls, video calls, text messaging, media, and documents. Servers are made up of an endless number of visitor rooms and voice communication channels.

To function properly, Discord software works on millions of files that must be sequenced correctly. Yet, faults may occur at times. Recently, several users have reported that the Discord software has been stuck. When Discord freezes, it is one of the most common blunders that may ruin your game.

What causes the Discord app to become unresponsive?

We received the following feedback from our readers:

  • Users claimed that their voice communication ends abruptly and the software stops responding to every input, leaving them with no choice but to reboot.
  • Even attempting to shut it down using Task Manager fails in some situations, requiring users to restart the machine.
  • Many users said that Discord not responding issue is tied to the Discord app because it only occurs when using the app. 
  • If your Hardware acceleration functionality is enabled, it might cause this issue.
  • It might be caused by Discord app compatibility issues. The default key bindings in Discord have been modified in recent releases, which might be causing the program to stop.

Basic Troubleshooting

Discord may freeze for a multitude of causes, including hardware or software issues.

  • It is advised to restart your computer before performing the following troubleshooting procedures for this specific problem.
  • Although you may experience this issue on a PC level, the traditional solution for Discord freezing is to terminate the process using Task Manager.

1. Launch Task Manager, press the Ctrl + Shift + Esc keys at the same time.

2. Locate the Discord process in the list and click on it,

3. Then, click End task, as shown highlighted.

End Task of Discord

Also Read: How to Update Discord

Method 1: Clear Browser Cache

Discord is available as an app and via website. If you are having trouble with Discord program freezing in your web browser, making modifications to the website may help, and vice versa. Clear your browser cache as follows:

Note: The steps given below may differ according to your web browser. We have explained the steps for Google Chrome.

1. Open Chrome.

2. Click on the three dots icon and select More tools, as shown.

click on More tools option in google chrome

3. Here, click on Clear browsing data…

select clear browsing data... option in Chrome More tools dropdown menu

4. Now, adjust the Time range and check the following options.

  • Browsing history
  • Cookies and other site data
  • Cached images and files

clear browsing data in google chrome

5. Finally, click Clear data.

Method 2: Delete Discord Cache Folder

Client preferences and other such data are saved in Discord using stored documents. In a single call, an application reserve segment is used several times. If your Discord reserve records are destroyed or degraded, they might cause your Discord server to freeze. The Discord freezing issue can be fixed by deleting the Discord cache files, as follows:

1. Press the Windows + R keys simultaneously to bring up the Run dialog window.

2. In the Run dialog box, type %appdata% and hit Enter.

In the dialog box, type for %appdata% and hit Enter. How to Fix Discord Keeps Freezing

3. Locate the Discord folder in the AppData Roaming folder.

Locate discord folder in the newly opened window. How to Fix Discord Keeps Freezing

4. Right-click on the Discord folder and choose to Delete it as shown.

Right click on discord folder and choose Delete to remove the folder

Also Read: How to Delete Discord

Method 3: Run in Compatibility Mode

Another reason for the Discord app to freeze is compatibility difficulties with your Windows operating system. In the app properties, there is the option to run the software in compatibility mode in order to fix Discord not responding issue.

Step I: Choose Run this program in compatibility mode

1. Go to the file location of Discord in File Explorer.

2. Then, right-click on the Discord app and choose Properties, as depicted below.

Then, right click on the Discord app and choose Properties. How to Fix Discord Keeps Freezing

3. Switch to the Compatibility tab.

Click on the Compatibility tab

4. Check the Run this program in compatibility mode for option.

Disable Run this program in compatibility mode for option

5. Then, choose the previous Windows version which is compatible with Discord.

Under Compatibility mode, Check the box Run this program in compatibility mode for and choose the previous Windows version

6. Click Apply and then OK to save these changes.

You can try various Windows versions and check if Discord not responding issue persists or not. If this does not fix the issue, then try running the compatibility troubleshooter. 

Step II: Choose Compatibility Troubleshooter

1. In Discord Properties Compatibility tab, click the Run compatibility troubleshooter button shown highlighted.

Run compatibility troubleshooter. How to Fix Discord Keeps Freezing

2. Click Try recommended settings or Troubleshoot program to run the troubleshooter.

The troubleshooter Window will option, Click Try recommended settings to run the troubleshooter.

3. Click Test the program… button and check your discord not responding issue is resolved or not.

Click Test the program… button and check your discord if it works properly.

4. Then click Next to continue

Click Next to continue. How to Fix Discord Keeps Freezing

5A. If this setting fixes your issue, choose Yes, save these settings for this program

If this setting fixes you issue, choose Yes, save these settings for this program

5B. Alternatively if the issue persists then, report your problem to Microsoft.

Also Read: Fix Discord Notifications Not Working

Method 4: Turn Off Hardware Acceleration

Hardware acceleration is the process of a computer software offloading some computing tasks to specialized hardware components inside the system. This allows for more efficiency than would be feasible with apps operating on a single general-purpose CPU. While this improves performance of your computer, it might occasionally cause problems too. This option may cause Discord to freeze if you use it while playing games as graphics card is overworked. Because hardware acceleration is frequently the cause of this problem, deactivating it generally resolves it as well.

1. Press Windows Key and type Discord, click on Open.

Press Windows Key and type Discord, click on Open in the right pane. How to Fix Discord Keeps Freezing

2. Click on the Settings icon in the left pane.

launch Discord and click on Settings icon Windows 11

3. Go to the Advanced tab and switch Off the toggle for Hardware acceleration, as depicted below.

Toggle off Hardware Acceleration which will prompt window for confirmation

4. Click Okay in the Change Hardware Acceleration window.

Turn off Hardware Acceleration. How to Fix Discord Keeps Freezing

5. The Discord application will restart itself. Repeat steps 1-3 to check if Hardware acceleration is turned off.

The discord application will restart, repeat step 2 and 3 and check if the Hardware acceleration is turned off..

Method 5: Delete Keybinds

The key bindings are one of the main reasons why Discord continues freezing. Key bindings are popular among gamers since they make gaming much more convenient. If you utilized key bindings in a previous version of the Discord client, this is most likely the source of the problem. Fortunately, this problem may be readily resolved by erasing prior key bindings, as explained below:

1. Launch the Discord app and click on Settings icon as shown.

launch Discord and click on Settings icon Windows 11

2. Go to the Keybinds tab in the left pane.

Go to Keybinds tab on the left pane

3. Choose one. A list will emerge, with a red cross icon next to each keybind. Click the red cross symbol to remove the key bind, as illustrated below.

Look for keybinds and choose one. A list will emerge, with a red cross next to each keybind. Click the red cross symbol to remove the key bind.

4. Repeat the same for each and restart your PC.

Also Read: Fix Discord Go Live Not Appearing

Method 6: Reinstall Discord

If none of the previous alternatives worked, the last option is to reinstall the Discord application.

1. Press Windows + I keys together to open Windows Settings.

2. Click on Apps from the given tiles

Click on Apps from the given tiles

3. In the Apps & features tab, locate and click Discord. Then, click on Uninstall button.

In the Apps and features tab, locate and click Discord and click on Uninstall button to uninstall the application.

4. Follow the directions displayed on the screen to complete the uninstallation.

5. Now go to the Discord website and click on Download for Windows button.

Now go to Discord website and click on Download for Windows button. How to Fix Discord Keeps Freezing

6. Open the downloaded DiscordSetup.exe file and install the program.

run discord app setup

7. It will automatically update itself every time you launch the app as well.

Now, double-click on DiscordSetup in My Downloads

Also Read: Best External Hard Drive for PC Gaming

Frequently Asked Questions (FAQs)

Q1. Why is Discord crashing my PC so frequently?

Ans. Discord keeps crashing on your PC for a few different causes. It might be a problem in a Discord update, resulting in crashes. Another explanation for its strange behavior is that your game/app/cache files may be corrupt.

Q2. Is it possible to remove the Discord cache?

Ans. On Android, there is no need to look for the cache folder. Any app installed on your Android device includes a convenient button that allows you to erase its cache.

Now, tap Clear cache

Q3. What is Discord hardware acceleration?

Ans. Hardware acceleration is the implementation of computer activities in hardware to reduce latency and boost throughput. Discord hardware acceleration exploits the GPU (Graphics Processing Unit) to help the app run faster.

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We hope we fixed the issue of Discord keeps freezing or Discord not responding. Please let us know which technique was the most beneficial for you and share your questions or recommendations in the comments section below.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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