Fix Microsoft Store Not Working on Windows 10

Fix Microsoft Store Not Working on Windows 10

Microsoft Store or Windows Store is known for its popular User Interface and awesome app collections. It distributes Universal Windows Platform apps with all new god stuff and improved features. But sometimes you may face Microsoft Store not working Windows 10 problem when you try to load or open it. Many users face the same problem, nevertheless, there are so many troubleshooting methods that will help you fix the same. Continue reading the guide to learn effective ways to fix Microsoft Store not opening on Windows 10 computers.

Fix Microsoft Store Not Working on Windows 10

How to Fix Microsoft Store Not Working on Windows 10

In this section, you will come to know about the reasons that trigger Microsoft Store not opening Windows 10 issue. Analyze them deeply so that you might get an idea about which troubleshooting method you must follow accordingly.

  • Internet connectivity issues.
  • Outdated Windows OS.
  • Incorrect date and time settings.
  • Corrupt Microsoft Store cache and components.
  • Antivirus and Firewall interference.
  • Proxy/VPN interference.
  • Malware or virus attack.
  • Problematic apps on PC.
  • Glitches in a user profile.
  • Not enough space for a computer.

This section comprises a collection of troubleshooting ideas to fix Microsoft Store not opening Windows 10 issue. Follow them as instructed to attain perfect results.

Always create a System restore point to restore your computer if something goes wrong during the process.

Method 1: Basic Troubleshooting Steps

1. To fix any temporary glitches in your computer, restart your PC.

Then, select Restart option from the drop down menu and hit Enter.

2. You must have an adequate internet connection to download any apps from Microsoft Store.

Select the network adapter to diagnose and click on Next. Fix Microsoft Store Not Working Windows 10

3. Disable all the security software and VPN services from your computer.

click the Turn off button | how to disable antivirus temporarily

4. Update all the drivers available on your PC.

Right-click on your Graphics driver and select Update Driver

5. Ensure that the Date and time settings are correct and synced on your PC.

Select Date & Time then in right window click on Change date and time formats. Fix Microsoft Store Not Working Windows 10

6. Make sure your PC has adequate space to install games or apps on your computer.

Under the General tab, click on Disk cleanup | 10 Ways to Free Up Hard Disk Space On Windows 10

Method 2: Sign In Again

Few common login errors might contribute to Microsoft Store Error 0x80073D12  or Microsoft Store not opening in Windows 10 issue. In this case, signing out of the Microsoft account and signing in again will help you resolve the account synchronization problems in your Windows 10 PC. Here is how to do it.

1. Hit the Windows key and type Microsoft Store. Then, click on Open.

open microsoft store. Fix Microsoft Store Not Working Windows 10

2. Click on your profile icon and then select the Sign out option.

sign out in Microsoft store

3. Now, click on Sign in as shown.

sign in to Microsoft Store. Fix Microsoft Store Not Working Windows 10

4. Select your Microsoft account and click on the Continue button.

Now, select your Microsoft account and click on the Continue button

5. Type the login credentials and sign in back to your Microsoft account.

Also Read: Fix Can’t Download from Microsoft Store

Method 3: Restart Microsoft Store Processes

If there are no login issues in your Microsoft account, but still facing Microsoft Store not loading issue, then you must try restarting Microsoft Store processes as instructed below.

1. Press and hold Ctrl + Shift + Esc keys together to open the Task Manager window.

2. Now, in the Processes tab, click on Microsoft Store followed by the End task button.

select Microsoft store process and click on end task. Fix Microsoft Store Not Working Windows 10

3. Reopen Microsoft Store and check if Microsoft Store not opening Windows 10 is resolved or not.

Method 4: Close Incompatible Background Processes

Few background processes in your Windows 10 computer might interfere with Windows Store processes. Try closing all the background processes before opening Windows Store and then you will not face Microsoft Store not working Windows 10 issue. To do so, follow our guide on How to End Task in Windows 10.

Click on End Task

In addition, disable start-up processes on your Windows 10 PC by following our guide 4 Ways to Disable Startup Programs in Windows 10

In addition, disable start up processes. Fix Microsoft Store Not Working Windows 10

Also Read: How To Fix Microsoft Store Slow Download Issue?

Method 5: Sync Date & Time Settings

Incorrect date and time settings in your computer will not cooperate with the installation process of Microsoft applications and programs. Always sync the date, region, and time settings to fix any incompatibility issues contributing to Microsoft Store not opening in Windows 10 problem. Follow as instructed below.

1. Press and hold Windows + I keys together to open Windows Settings.

2. Now, click on Time & Language.

Now, click on Time Language

3. In the Date & Time tab, make sure to Set the time automatically and Set the time zone automatically options are toggled on. Then, click on Sync now

Then, in the Date time tab, make sure Set the time automatically and Set the time zone automatically options are toggled on. Fix Microsoft Store Not Working Windows 10

Method 6: Run Windows Store Apps Troubleshooter

Luckily, Windows has an inbuilt troubleshooting tool to identify and resolve any issues in Microsoft Store. Follow the below-mentioned steps to run the Windows Store Apps troubleshooter.

1. Hit the Windows key and type Troubleshoot settings, then click on Open.

Navigate to the search menu and type Troubleshoot settings in the search bar

2. Click on Troubleshoot option from the left pane.

3. Select Windows Store Apps and click on Run the troubleshooter.

windows store apps click on run the troubleshooter

4. If there are any problems identified after the troubleshooting process, click on Apply this fix.

5. Finally, follow as instructed in successive prompts and reboot your PC.

Also Read: Fix Windows Store Error 0x80072ee7

Method 7: Delete Windows Store Cache

Removing the Microsoft Store cache will fix Microsoft Store not opening Windows 10. Deleting the Windows Store cache is simply possible by a Run command.

1. Press and hold Windows + R keys together to open the Run dialog box.

2. Now, type wsreset.exe and hit Enter key.

Now, type wsreset.exe and hit Enter. Fix Microsoft Store Not Working Windows 10

Ensure you have fixed Microsoft Store not working Windows 10 issue.

Method 8: Install App Updates

To fix Microsoft Store not opening in Windows 10 issue, ensure your PC has up-to-date apps in Microsoft Store that are updated to its latest version. Already if there is a bundle of updates pending in action, you cannot proceed with new installations. So, install all the pending updates as instructed below.

1. Launch Microsoft Store from Windows Search.

Go to the search menu and type Microsoft Store. Then, click on Open

2. Then, click on the Library icon at the bottom left corner of the Microsoft Store window.

Then, click on the Library icon at the bottom left corner of the Microsoft Store. Fix Microsoft Store Not Working Windows 10

3. Click on the Get updates button.

Then, click on the Get updates button

4. Click on the Update all button.

Then, click on the Update all button. Fix Microsoft Store Not Working Windows 10

5. Wait for the updates to be downloaded to your Windows 10 PC and make sure you get Your apps and games are up to date prompt.

Wait for the updates to be downloaded to your Windows 10 PC and make sure you get Your apps and games are up to date prompt

Check if you have fixed the Microsoft Store won’t install apps issue.

Also ReadHow to Change Country in Microsoft Store in Windows 11

Method 9: Update Windows

The presence of bugs and faulty patches in your computer will lead to Microsoft Store not opening Windows 10 issue. All these problems can be fixed by installing a Windows update. Hence, make sure whether you are using the updated version of the Windows Operating System and if any updates are pending in action, follow the steps as instructed in our guide How to Download and Install Windows 10 Latest Update

Update Windows

After updating your Windows Operating System, check if you have fixed Microsoft Store not loading issue.

Method 10: Disable Proxy & VPN

Sometimes, inappropriate network connectivity problems in your Windows 10 PC will cause Microsoft Store not working Windows 10 issue. If you are a VPN or proxy server user, read our How to Disable VPN and Proxy on Windows 10 and implement the steps as instructed in the article.

Here, toggle OFF Proxy. Fix Microsoft Store Not Working Windows 10

After disabling the VPN client and proxy servers, check if you have fixed Microsoft Store not opening Windows 10 issue. Again, if the issue annoys you, connect to a mobile hotspot and check if it recurs again.

Also Read: Fix Windows 10 0xc004f075 Error

Method 11: Switch to Google DNS Address

Several users have reported that switching to Google DNS addresses may help you fix Microsoft Store not opening in Windows 10 issue. When you cannot download any programs on your Windows 10 computer, follow our guide to change the DNS address. This will help you fix all DNS (Domain Name System) problems so you can launch Microsoft Store without any errors and prompts.

Select the icon Use the following DNS server addresses.

After changing your DNS address, check if you can launch Microsoft Store.

Method 12: Restart Windows Update services

Many users have suggested that Microsoft Store not working Windows 10 issue will be fixed by restarting the Windows Update Services. The below-listed instructions will help you do the task without any trouble.

1. Launch the Run dialog box by pressing Windows + R keys simultaneously.

2. Type services.msc as follows and hit Enter key to open Services window.

open services from run dialog box. Fix Microsoft Store Not Working Windows 10

3. Now, scroll down the screen and right-click on Windows Update.

Note: If the current status is not Running, you can skip the below step.

4. Here, click on Stop if the current status displays Running.

Here, click on Stop if the current status displays Running

5. You will receive a prompt, Windows is attempting to stop the following service on the Local Computer… Wait for the prompt to be completed. It will take around 3 to 5 seconds.

You will receive a prompt, Windows is attempting to stop the following service on Local Computer…

6. Now, press the Windows + E keys together to open File Explorer and navigate to the given path.

C:\Windows\SoftwareDistribution\DataStore

7. Now, select all the files and folders and click on the Delete option.

Here, select the Delete option to remove all the files and folders from the DataStore location.

8. Navigate to the given path and Delete all the files as you did earlier.

C:\Windows\SoftwareDistribution\Download

Now, navigate to the path, C Windows SoftwareDistribution Download, and Delete all the files in the Downloads location

9. Now, go back to the Services window and right-click on the Windows Update.

10. Here, select the Start option.

Here, select the Start option. Fix Microsoft Store Not Working Windows 10

11. Wait and close the below prompt.

You will receive a prompt, Windows is attempting to start the following service on Local Computer…

12. Finally, check if Microsoft Store not loading issue is resolved on your computer.

Also read: Fix Windows Update Download 0x800f0984 2H1 Error

Method 13: Reset Windows Update Components

When your Windows 10 PC is stuck with any Windows update agent-related issues, you cannot launch Microsoft Store that easily. If your computer has any corrupt or incomplete Windows update components, you will face Microsoft Store not loading issue. You are advised to follow our guide on How to Reset Windows Update Components on Windows 10. At the end of the process, your computer will restart some common mandatory Windows services like BITS, MSI Installer, Cryptographic, and Windows Update Services.

type net stop wuauserv in the command window.

Note: In addition, you can use an automated repair tool to fix Microsoft Store not opening in Windows 10 problem.

Method 14: Tweak Registry Keys

Still, if you are facing Microsoft Store not working Windows 10 even after trying all these methods, it’s time to tweak some registry keys in the Registry editor. When you enable a feature Replace all child object permission entries with inheritable permission entries from this object in your Registry editor, all the permissions of the parent folder will be transferred to all of its subfolders. This will resolve any connection errors associated with Microsoft Store like 0x80246019 contributing to Microsoft Store not opening Windows 10 problem.

1. Hit the Windows key and type Registry editor and click on Run as administrator.

Hit the Windows key and type Registry editor and click on Run as administrator.

2. Now, in the Registry Editor, navigate to the following path.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles

Navigate to HKEY LOCAL MACHINE SOFTWARE Microsoft WindowsNT CurrentVersion NetworkList Profiles in the registry editor. Fix Microsoft Store Not Working Windows 10

3. Right-click on the Profiles folder and click on Permissions…

4. Then, in the Permissions for Profiles window, click on the Advanced button as shown.

Then, in the Permissions for Profiles window, click on the Advanced button

5. In the next window, check to Replace all child object permission entries with inheritable permission entries from this object box as highlighted.

In the next window, check Replace all child object permission entries with inheritable permission entries from this object box

6. Finally, click on Apply > OK and reboot your PC.

Check if you have fixed Microsoft Store not working Windows 10 issue or not.

Also Read: How to Fix Microsoft Store Not Opening on Windows 11

Method 15: Reset Microsoft Store

Resetting Microsoft Store will help you fix Microsoft Store not opening in Windows 10 issue. This method is very simple to implement also it does not delete or uninstall any applications and programs. Here are a few instructions to reset Microsoft Store.

1. Hit the Windows key and type Microsoft Store.

2. Now, select the App settings option as highlighted.

Now, select the App settings option. Fix Microsoft Store Not Working Windows 10

3. Scroll down the Settings screen and click on the Reset option as highlighted.

Note: Your app data will be deleted while resetting Microsoft Store.

4. Now, confirm the prompt by clicking on Reset and rebooting your computer.

Now, confirm the prompt by clicking on Reset and reboot your computer. Fix Microsoft Store Not Working Windows 10

Method 16: Re-register Microsoft Store

If resetting Microsoft Store does not fix Microsoft Store not opening in Windows 10 issue, re-registering the Windows Store might help you. Follow as instructed below.

1. Hit the Windows key, type powershell, and click on Run as administrator.

Then, click on Run as administrator

2. Now, paste the following command in the Windows PowerShell and hit Enter key.

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

Now, paste the command lines in the Windows PowerShell and hit Enter

3. Wait until the commands are executed and now you will not face Microsoft Store not opening in Windows 10 issue.

Also read: Where Does Microsoft Store Install Games?

Method 17: Reinstall Microsoft Store

If none of the above-discussed methods has helped you fix Microsoft Store not working Windows 10 issue, you have no other options than to reinstall Microsoft Store. As you do regularly, reinstalling Microsoft Store cannot be implemented by Control Panel or Settings procedure. PowerShell commands will help you reinstall Microsoft Store as discussed below.

1. Launch Windows PowerShell as administrator.

2. Now, type get-appxpackage –allusers and hit Enter key.

Now, type get appxpackage allusers and hit Enter. Fix Microsoft Store Not Working Windows 10

3. Search for Microsoft.WindowsStore Name and copy the entry of PackageFullName.

Now, search for Microsoft.WindowsStore Name and copy the entry of PackageFullName

4. Now, go to a new line in the PowerShell window and type remove-appxpackage followed by a space and the line you have copied in the before step. For Example:

remove-appxpackage Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe

Note: The command may vary a little according to the version of Windows you use.

Now, go to a new line in the PowerShell window and type remove appxpackage followed by a space and the line you have copied in the before step. Fix Microsoft Store Not Working Windows 10

5. Now, Microsoft Store will be deleted from your PC. Reboot your Windows 10 PC.

6. Then, to reinstall it, again open Windows PowerShell as an administrator and type the following command.

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbwe\AppxManifest.xml" –DisableDevelopmentMode

Then, to reinstall it, again open Windows PowerShell as an administrator and type Add AppxPackage register CProgram Files WindowsApps Microsoft.WindowsStore 11804.1001.8.0 64 8wekyb3d8bbwe AppxManifest.xml DisableDevelopmentMode

Finally, Microsoft Store will be reinstalled on your PC and you will not face Microsoft Store not opening Windows 10 issue.

Method 18: Create New User Profile

Some users have reported creating a new user profile fixed Microsoft Store not loading issue. You can create a new user profile by following the steps discussed in our guide, How to Create a Local User Account on Windows 10

Create New User Profile in Windows 10 PC

After creating a new user profile, check if you have fixed Microsoft Store not working Windows 10 issue.

Also Read: Where are Microsoft Teams recordings stored?

Method 19: Perform Clean Boot

If you find no issues with Microsoft Store, but still facing Microsoft Store not working Windows 10 issue, we advise you to reset your computer. To resolve the discussed problem, read and implement the steps in our guide How to Reset Windows 10 Without Losing Data.

Now, choose an option from the Reset this PC window.

Method 20: Perform System Restore

If none of the methods has helped you, then try restoring your computer to the previous version where it was working well. You can easily implement the same by following our guide on How to use System Restore on Windows 10.

perform system restore. Fix Microsoft Store Not Working Windows 10

Thanks to the System Restore point you have created already. Now, you would have fixed Microsoft Store not opening Windows 10 issue.

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We hope the guide was useful and you were able to fix Microsoft Store not working Windows 10. Keep visiting our page for more cool tips & tricks and leave your comments below. Let us know what you want to learn about next.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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