Are you frustrated that you can’t enter the enchanted world of Teyvat in Genshin Impact? Do you wanna know what to do if Genshin Impact is stuck on loading screen? Luckily, you have come to the right place as we bring to you potential solutions to solve Genshin Impact stuck on login screen error on your PC.
How to Fix Genshin Impact Stuck on Login Screen Issue
We understand how infuriating this error can be because it prevents you from enjoying Genshin’s captivating visuals and gameplay. The causes of this error may be numerous but don’t worry because we’ve got you covered. So, let’s get right into the causes and help you fix Genshin Impact stuck on loading screen PC error and get you back in the game as soon as possible!
What Causes Genshin Impact to Stuck on Login Screen?
Ready to immerse yourself in Teyvat’s stunning world, assemble a formidable team of characters, and embark on exciting quests in Genshin Impact? Imagine being stuck on the login screen, unable to enjoy any of it. We know it’s a total downer. So, don’t worry, we’ve got you covered with some insights into what’s causing this troubling problem. Here are some of the possible causes for it:
- Server downtime
- Outdated graphics drivers
- Network issues
- Corrupt game files
Quick Answer
Try checking if Genshin Impact servers are down or not, if servers are down then wait for it to start running again. You can also update the game if there are any updates available to fix any temporary bugs in the game.
Before we answer your question about what to do if Genshin Impact is stuck on loading screen. Let’s know the system requirements to run Genshin smoothly first.
Genshin Impact System Requirements
Hey, make sure your computer meets Genshin Impact’s minimum system requirements. You’re going to have trouble starting the game if your system can’t handle the recommended or minimum specifications. Thus, check twice before you wreck yourself! Here are the minimum and recommended system requirements for Genshin Impact to run on your PC:
Minimum System Requirements:
- Operating System: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10, Windows 11 (64bit versions only)
- Processor: Intel Core i7 or higher
- RAM: 8 GB
- Graphic Card: NVIDIA GeForce GT 1030 and higher
- DirectX: Version 11
- Storage: 30 GB of available space
Recommended System Requirements
- Operating System: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10, Windows 11 (64bit versions only)
- Processor: Intel Core i7 equivalent or higher.
- RAM: 16 GB
- Graphic Card: NVIDIA GeForce GT 1060 and higher
- DirectX: Version 11
- Storage: 30 GB of available space
For detailed info you can check our guide on What are the Genshin Impact PC Requirements? Since you have learned about the causes and the system requirements, it’s time we move on to the fixes for this problem and learn what to do if Genshin Impact is stuck on loading screen?
What to Do If Genshin Impact is Stuck on Loading Screen?
As we have said we have some troubleshooting methods you can try that work to resolve the problem. So, if you find yourself stuck on the loading screen while playing Genshin Impact, here are a few things you can try to fix Genshin Impact stuck on loading screen PC issue:
Method 1: Basic Troubleshooting Steps
Before you try anything extreme, give these easy troubleshooting methods a try to fix the issue. It’s always better to start with the simple stuff and gradually move on to more complicated solutions.
1A. Troubleshoot Internet Connection
The first thing you should do is determine whether this problem is being caused by your internet. Because problems with internet access might happen whenever you’re using your computer. The main cause of the Genshin Impact stuck on login screen may be a sluggish and unreliable internet connection. Hence, run a Speed Test and use our tutorial on How to Troubleshoot Network Connectivity Problems on Windows 10 to understand different approaches to fixing your internet connection problems.
1B. Restart PC
It’s amazing how frequently the most difficult problems may be resolved by performing a simple reboot. We strongly advise trying it out before diving into any difficult methods to fix Genshin Impact stuck on loading screen PC problem. A simple restart might solve your issue.
1. Press the Alt + F4 keys together.
2. Choose Restart option from the dropdown menu and click on OK button.
1C. Wait for Server Uptime
If you get stuck on the login screen while launching Genshin Impact, it’s possible that the game server is down. This could be because of maintenance or other issues. Before attempting any other solutions, it is essential to first check the server’s status. This is a simple but necessary step in ensuring a smooth gaming experience. If there is a problem, use DownInspector to check for updates and wait until the server is operational again.
1D. Close Background Apps & Services
Genshin Impact will eventually run more smoothly if you clear up your RAM and other resources by shutting down background programs and services. Hence, you should try using Task Manager to stop any unwanted apps and services that are operating in the background. Read out our guide to end task in Windows 10.
Also Read: 9 Ways to Fix Genshin Impact Login Error
1E. Run Game in Compatible Mode
Running Genshin Impact in compatible mode can potentially fix the issue of the game getting stuck on the loading screen. Follow these steps to run the game in compatible mode:
1. Right-click on the game’s icon.
2. Click on Properties from the drop-down menu
3. In the Properties window, click on the Compatibility tab.
4. Check the box that says Run this program in compatibility mode.
5. Click Apply and then OK to save the changes.
Method 2: Update Genshin Impact
Any problems with Genshin Impact may be caused by an out-of-date game version. Because Genshin’s servers may no longer support the version of the game you are running, it is possible that it will not load. Simply updating the game will resolve the issue on your device. The Epic Games launcher for Genshin can be configured to automatically update in the following ways:
1. Open the Epic Games launcher and click on the Profile icon at the top right corner.
2. Click on Settings.
3. Scroll down and enable Allow Auto-Updates.
Also Read: 17 Ways to Fix Genshin Impact Stuck on Checking for Updates
Method 3: Verify Integrity of Game Files
Most game clients have a built-in feature to verify game files. This will scan and compare the game files present on your system with the ones present on the game server, and replace or download any missing or corrupt files. This should resolve any issues caused by corrupt game files. Here are the steps to verify the integrity of game files:
1. Open the Epic Games Launcher on your computer.
2. Click on the Library tab to see a list of all the games you have installed on your computer.
3. Find Genshin Impact in the list and click on the three dots next to the game’s name.
4. From the menu, select Manage.
5. Then, click on the Verify button.
Method 4: Update GPU Drivers
Genshin Impact is a popular online action role-playing game that requires a strong graphics card to render its graphics smoothly. If you are experiencing the issue of Genshin Impact stuck on login screen, updating your graphics driver may help to solve the problem. Read out our guide 4 Methods to Update Graphics Drivers in Windows 10 to update your graphics driver in just a few clicks.
Also Read: Fix Driver IRQL Not Less or Equal Rtwlane Sys Error
Method 5: Reinstall Genshin Impact
If none of the previously stated solutions work, you can reinstall Genshin Impact. We understand that downloading a 30 GB game can be a daunting and time-consuming task, so use this method only after you’ve exhausted the other options. The steps to uninstall Genshin Impact are as follows:
1. Press the Windows key, type Control Panel, then click on Open.
2. Click on Uninstall a Program.
3. Right-click on Genshin Impact and click on Uninstall.
4. Again, click Uninstall to confirm the step.
5. To reinstall Genshin Impact, Open Epic Games Launcher
6. Click on Library
7. Search for Genshin Impact and click on it.
8. Now, choose where you want to install the game by clicking on Browse and then, click on the Install button to start the installation process.
Also Read: Fix Genshin Impact Error Code 4206
Method 6: Contact Genshin Impact Support
When you contact Genshin Impact support, you will receive personalized assistance from a customer service representative who can address your specific issue. They can answer any questions you may have and provide you with the necessary support to resolve the problem. Here is how you can reach out to Genshin’s Support team.
1. Go to Genshin Impact – hoyoverse
2. Scroll down and click on Contact Us.
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This Genshin Impact stuck on login screen issue prevents you from entering the magical world of Tevyat and enjoying the thrilling gameplay. We hope this guide has been helpful, but if you have any queries or suggestions, you can leave them in the comments section below.
