Fix Camera Not Working on Teams

Fix Camera Not Working on Teams

The pandemic situation has drastically increased Work-From-Home culture. Many of us have started using online platforms like Microsoft Teams, Zoom, and Google Meet for meetings and conferences. Yet, several users have complained that their cameras do not work in Teams during meetings. Don’t panic! We are always here to help you out with any problems. This guide deals with the reasons and troubleshooting methods to solve Microsoft Teams camera not working and consequently, Microsoft Teams video call not working problem.. Read the guide to its last, and you will completely enjoy troubleshooting your issue without any hustle.

Fix Camera Not Working on Teams

How to Fix Camera Not Working on Teams

Sometimes, you may be clueless about Microsoft Teams camera not working issue. This may happen suddenly, and it’s really frustrating dealing with your colleagues or clients in the middle of the meeting when your camera is turned on. Here are some valid reasons that cause camera not available issues in Microsoft Teams.

  • Hardware failure of camera.
  • Other programs on your PC are using the camera application.
  • Access to using the camera is not granted on your Windows 10 computer.
  • Microsoft Teams permissions are not set for all usages.
  • VPN interference is blocking your camera.
  • Outdated or incompatible camera driver.
  • Your default camera is interfering with the webcam.
  • Antivirus is blocking camera access of Teams.
  • Outdated Teams.

Now, you know the reasons that cause this problem in your Windows 10 computer. As a next step, here is a collection of effective troubleshooting workarounds that will help you fix the same. Follow the basic troubleshooting steps first, and if they fail to give you a fix, we have also compiled advanced troubleshooting methods. So, what are you waiting for? Continue reading.

Basic Troubleshooting

  • To resolve any temporary glitches associated with the camera, try rebooting your computer. This will resolve all the corrupt cache in your PC, thereby fixing this issue.
  • Restarting the application will also help in fixing the issue. So, close the Teams using Task Manager and restart it.
  • Find the cause by opening the camera on your Windows 10 PC and starting a recording.

Case 1: If there is no problem with an inbuilt camera, you will have any form of recording on your device. In this case, you have to troubleshoot the steps associated with Microsoft Teams.

Case 2: If you can’t record any videos, the problem is with an inbuilt camera or webcam. Troubleshoot the hardware and devices issues to fix the camera not available in Teams problem.

  • Ensure that the webcam is properly connected to your computer and the in-built camera is not externally damaged. In case of heavy external damage, consider replacing the camera.

Method 1: Close Other Camera Accessing Applications

If other video conferencing applications like Skype, Zoom, Google Meet, and Discord are using your camera, you cannot use it in Teams. Ensure you close all other background tasks on your Windows 10 computer while joining a Teams meeting to fix Camera not working on Teams issue.

1. Launch Task Manager by hitting Ctrl + Shift + Esc keys together.

2. Now, search and select the camera accessing programs that are running in the background.

3. Finally, select End Task as depicted.

select camera in the task manager and click on end task. Fix Camera Not Working on Teams

Method 2: Allow Camera Permissions

If you have not enabled permissions for the camera in the Privacy settings of the PC, you cannot access the camera for any applications or programs. This is a built-in security feature of your PC to maintain data privacy. To enable camera permissions in your Windows 10 PC, follow the below-mentioned instructions.

1. Launch Windows Settings by pressing Windows + I keys together.

2. Now, click on Privacy as depicted.

Now, click on Privacy. Fix Microsoft Teams camera not working

3. Here, click on the Camera option in the left pane. Ensure Allow apps to access your camera option is enabled as shown.

Ensure Allow apps to access your camera option is enabled

4. Now, scroll down the right screen and ensure the Microsoft Teams app is listed under Allow desktop apps to access your camera.

scroll down the right screen and ensure the Microsoft Teams app is listed under Allow desktop apps to access your camera

Also Read: How to Access Microsoft Teams Admin Center Login

Method 3: Turn On Media Permissions in Teams

In addition to enabling Camera permissions in system privacy settings, you also have to toggle on media permissions in your Teams application. Follow the below-mentioned instructions to turn on camera permissions in Teams.

1. Hit the Windows key. Type Microsoft Teams and launch it.

Hit the Windows key. Type Microsoft Teams and launch it. Fix Camera Not Working on Teams

2. Click on the three-dotted (near your profile) icon in the top-right corner.

Launch Teams and click on the three dotted icon in the top right corner.

3. Then, click on the Settings option as shown.

Then, click on the Settings option. Fix Camera Not Working on Teams

4. In the next screen, switch to the App permissions menu and toggle on the Media (Camera, microphone, speakers) button as shown.

In the next screen, switch to the App permissions menu and toggle on Media Camera, microphone, speakers button

Now, check if you have fixed the video not working in the Teams issue.

Method 4: Update Teams

Despite Microsoft Teams application updates automatically, ensure the application is updated to its latest version to avoid any issues. This will fix the bugs in the previous version of Teams. Follow the below-mentioned steps to update Teams.

1. Click on the three-dotted icon next to your Profile Picture in Teams.

Click on the three-dotted icon next to your Profile Picture in Teams. Fix Camera Not Working on Teams

2. Then, select the Check for updates option as shown.

Then, select the Check for updates option. Fix Microsoft Teams camera not working

3. You will see a message We will check and install any updates while you continue to work on the top of the screen.

You will see a message We will check and install any updates while you continue to work on the top of the screen. Fix Camera Not Working on Teams

4A. If the application is up-to-date, then the banner at the top will close.

4B. If the Microsoft Teams is outdated, it will update and show Refresh in the banner. Click on the Please refresh now link.

If the Microsoft Teams is outdated, it will update and show Refresh in the banner. Click on the Please refresh now link

5. Now, wait till Microsoft Teams restarts. Check if you have fixed the camera not working on Teams issue.

Also Read: How to Enable or Disable Microsoft Teams Push to Talk

Method 5: Disable VPN

If your network connection blocks you from accessing Teams clients, you can try using another connection or disable VPN/proxy. Then, follow the steps to implement the same.

1. Exit from Microsoft Teams and make sure you close all the applications related to it from Task Manager.

2. Now, hit the Windows key and type Proxy as highlighted below.

3. Open Change proxy settings from the search results.

hit the Windows key and type Proxy. Open Change proxy settings from the search results. Fix Camera Not Working on Teams

4. Here, toggle OFF the following settings.

  • Automatically detect settings
  • Use setup script
  • Use a proxy server

Here, toggle OFF Proxy options. Fix Microsoft Teams camera not working

5. Now, relaunch Microsoft Teams and try if you can access the camera.

Note: If you cannot access the camera after disabling the proxy, use a VPN client and check if your problem is fixed. If not, try connecting your PC to another network like Wi-Fi or a mobile hotspot.

Method 6: Disable Default Camera (for Webcam)

If you are using an external webcam, your default camera might interfere with them. To fix the problem, disable your default camera as instructed below.

1. Hit the Windows key and type Device Manager in the search bar. Open the best results.

Type Device Manager in the Windows 10 search menu and open it

2. Now, search for Cameras and double-click on it.

search for Cameras and double-click on it. Fix Microsoft Teams camera not working

3. Then, right-click on your camera device (HP TrueVision HD, for example) and select the Disable device option as shown.

right-click on your camera device and select the Disable device option. Fix Camera Not Working on Teams

4. Then, confirm the prompt by clicking on Yes.

confirm the prompt by clicking on Yes

5. Finally, connect your webcam again and check if you have fixed the camera not working on Teams issue.

Note: Make sure you re-enable the default camera adapter again after fixing the issue.

Also Read: Where are Microsoft Teams recordings stored?

Method 7: Update or Roll Back Camera Driver

Drivers are helpful software programs through which your device works optimally. One of the general reasons that causes Microsoft Teams camera not working issue is outdated or incompatible drivers. Follow the below-mentioned steps to update the drivers or roll back them if necessary.

Option 1: Update Camera Driver

1. Hit the Windows key. Type Device Manager in the Windows 10 search menu and open it.

Type Device Manager in the Windows 10 search menu and open it

2. Double-click Cameras to expand it.

search for Cameras and double click on it. Fix Camera Not Working on Teams

3. Now, right-click on the driver (say HP TrueVision HD) and click Update driver.

right-click on the driver and click Update driver

4. Now, click on Search automatically for drivers.

click on Search automatically for drivers

5A. If the driver is outdated, the drivers will be updated to the latest version.

5B. If they are already in an updated stage, the screen displays the following message, The best drivers for your device are already installed.

If they are already in an updated stage, the screen displays the following message, The best drivers for your device are already installed. Fix Camera Not Working on Teams

6. Click Close.

7. Restart your device.

Option II: Roll Back Camera Driver

1. Launch Device Manager as done earlier.

2. Double-click on the Cameras option and expand it.

search for Cameras and double-click on it

3. Right-click on the driver and click on Properties, as depicted.

Right-click on the driver and click on Properties. Fix Camera Not Working on Teams

4. Switch to the Driver tab and select Roll Back Driver, as shown highlighted.

Note: If the option to Roll Back Driver is greyed out in your system, pre-installed driver files or the original driver files are not present in your computer. In such a case, try other methods discussed in this article.

Switch to the Driver tab and select Roll Back Driver

5. Click OK.

6. Finally, click on Yes in the confirmation prompt and restart your system to make the rollback effective.

Method 8: Disable Antivirus Temporarily

Antivirus programs may prevent Teams from using the camera. In this case, disable the program completely as instructed below. Here, Avast is taken as an example. Follow the steps according to your antivirus program.

1. Navigate to the Antivirus icon in the Taskbar and right-click on it.

Navigate to the Antivirus icon in the Taskbar and right-click on it

2. Now, select the Avast shields control option.

select the Avast shields control option. Fix Camera Not Working on Teams

3. Choose the option according to your convenience and confirm the prompt displayed on the screen.

  • Disable for 10 minutes.
  • Disable for 1 hour.
  • Disable until computer is restarted.
  • Disable permanently.

Choose the option according to your convenience and confirm the prompt displayed on the screen.

Note: To activate the settings, go back to the main window. Here, you have turned off all shields from Avast. Click on TURN ON.

To activate the settings, click on TURN ON

Also Read: How to Stop Microsoft Teams from Opening on Startup

Method 9: Re-register Camera

If none of the app-related fixes have helped you, then you can try fixing the issue by re-registering the camera as instructed below.

Option I: Use Powershell

1. Type Powershell in the search bar and click on Run as Administrator as shown.

Type Powershell in the search bar and click on Run as Administrator

2. Click Yes in the prompt.

3. Then, type the following command and hit Enter.

Get-AppxPackage -allusers Microsoft.WindowsCamera | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

type the following command and hit Enter

4. Wait for the command to be executed and check if you have fixed Microsoft Teams camera not working issue.

Option II: Use Device Manager

There is one other method to re-register your camera. If you do not want to implement this using command lines, you can use Device Manager as instructed below and fix Camera not working on Teams issue.

1. Type Device Manage in the search menu and open it as you did earlier.

2. Now, expand the Cameras section by double-clicking on it.

expand the Cameras section by double-clicking on it

3. Then, right-click on the driver and select the Uninstall device option.

right-click on the driver and select the Uninstall device option. Fix Camera Not Working on Teams

4. Click Uninstall in the prompt.

Click Uninstall in the prompt

5. Now, click Action on the menu bar and select the Scan for hardware changes option as shown.

click Action on the menu bar and select the Scan for hardware changes option

6. Once done, reboot your PC.

Method 10: Reset Camera App

You can also try resetting your camera application to fix this Microsoft Teams camera not working issue. The steps are very simple, and you can follow them as instructed below.

1. Type Camera in the search menu and click on App settings as shown.

Type Camera in the search menu and click on App settings

2. Then, scroll down the screen and select the Reset option as highlighted.

Then, scroll down the screen and select the Reset option

3. Next, confirm the following prompt by clicking on Reset as shown.

Next, confirm the following prompt by clicking on Reset. Fix Camera Not Working on Teams

4. Once done, close the Settings app and check if you have fixed the camera not working on Teams problem.

Also Read: How to Use Microsoft Teams Secret Emoticons

Method 11: Reinstall Teams

If none of the methods have helped you, then as a last chance, uninstall the software, reboot your PC and then reinstall it later. Here are a few steps regarding the same to fix Microsoft Teams camera not working issue.

1. Press and hold Windows + I keys together to open Windows Settings.

2. Now, click on Apps.

Now, click on Apps

3. Now, search and click on Microsoft Teams and select Uninstall option.

Now, search and click on Microsoft Teams and select Uninstall option. Fix Camera Not Working on Teams

4. Click Uninstall in the prompt.

Click Uninstall in the prompt

5. Reboot your PC once you have uninstalled Teams.

6. Visit the Microsoft Teams official site.

7. Click on the Download for desktop button as depicted.

Click on the Download for desktop button

8. Click Download for Windows 10.

Click Download for Windows 10. Fix Camera Not Working on Teams

9. Now, click the Teams_windows_x64 setup file to install.

click the Teams windows x64 setup file to install

10. Follow the on-screen instructions to complete the installation on your PC.

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We hope that this guide was helpful and you could fix camera not working on Teams. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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