11 Reasons Why DoorDash Won’t Let You Place Order With Solutions

Open doors for DoorDash to deliver you gourmet!

Whether you’re at home and craving something delicious, feeling hungry at work, or wanting to surprise someone special with food as a gift, DoorDash conveniently delivers satiety right to your doorstep. 

However, despite its vast network of restaurants, what could be worse than DoorDash not letting you place an order when you are in the mood for a mouthwatering cheesecake?

It’s a total bummer, right?

Many users have complained of facing such issues and the question is why? 

Let’s find out the reasons and how to fix them.

why is doordash not letting me place my order

Why is DoorDash Not Letting You Place Your Order?

Want to get free food and delivery on DoorDash? Well, whether it is possible or not is a different query, but firstly, you should be able to order from it right?

Several factors could be the reasons why you aren’t able to:

1. Weak Internet Connection

When your internet connection is weak or not working at all, DoorDash will not be able to process anything.

Turn off the cellular data and then turn it on or restart your router. 

Re-enable Mobile data

Also, check out our guide on Slow Internet Connection? 10 Ways to Speed up your Internet!

2. DoorDash Server Is Down

DoorDash might be experiencing technical difficulties due to server downtime in your region or undergoing maintenance which could be why you aren’t able to order food.

Check for the same on Downdetector or their official Twitter account. and wait until it’s fixed.

Downdetector for DoorDash

3. Delivery Address Issues

Occasionally, DoorDash restricts orders from certain locations or the one chosen by you might not be currently serviced by their delivery network.

In such cases, you’ll not be able to place an order until you change your address on DoorDash.

4. Problems with Payment

If you’re using a debit or credit card on DoorDash, check whether you have entered incorrect details, the card has an insufficient balance for the total order value, already expired or is unable to process the transaction.

Such cases prevent your order from getting accepted.

Verify, remove the existing payment method from your DoorDash account, and try an alternative one to be able to check out.

5. Bugs & Glitches or Corrupt App Cache

The DoorDash app on your phone may be buggy or have stored corrupt cache data which can cause trouble for you when ordering food.

Update the app, clear cache data, and then place your order.

If the issue persists, you can order from the DoorDash website.

DoorDash website

Also Read: How to Get the Biggest DoorDash Order

6. Items Not in Stock

You might have chosen a food item that is unavailable at the restaurant which is why they aren’t accepting your orders.

Typically, out-of-stock items are grayed out and cannot be selected.

However, sometimes it might be a glitch which is why the same hasn’t been updated. So, unselect all items and proceed ahead with something else.

7. Invalid Promo Code

Have you used a DoorDash gift card or promo code to get extra discounts?

Promo codes usually have an expiration date and must be used within a specified timeframe. Chances are that the one you are using is not valid anymore or doesn’t fulfill the minimum order value requirement. 

Confirm the same, remove the code or voucher, and then place the order.

8. Delivery Area Does Not Match Restaurant’s Delivery Zone

Restaurants and food outlets have a specific delivery area where customers nearby can order from them.

However, unlike having a fixed distance, the DoorDash delivery area for each store changes depending on Partnership Plans.

Merchants on their Basic plan can reach new customers nearby, while the ones with Plus or Premier plans can access an even larger radius.

If your Door Dash order doesn’t successfully go through from the one you want to get food from, choose another restaurant.

Delivery Region DoorDash

Also Read: How to Get the Biggest DoorDash Order

9. Restaurant is Closed

Chances are that the restaurant you’re trying to order from is closed or temporarily unavailable for orders.

Verify the restaurant’s operating hours beforehand and order from the operational ones.

10. Delivery Time Too Soon

DoorDash allows you to schedule the delivery time at which you want your food.

It might not accept the order if the delivery time is too early for the restaurant to process, prepare, and deliver.

So, ensure you allocate relevant time for DoorDash to fulfill your order.

11. Account Problems

If DoorDash has deactivated or suspended your account due to certain reasons, you will not be able to place an order on it.

You can visit their support page for more help.

Why is My DoorDash Payment Not Working?

Several reasons could be why you are unable to pay on DoorDash. However, mostly they are related to your credit or debit card.

  • Make sure that the payment details you’ve entered, such as card number, expiry date, and security code (CVV), are accurate.
  • Verify that the card hasn’t expired already.
  • If your bank or credit card issuer has flagged the transaction as suspicious or there is any other technical issue on their end, contact them and wait until it gets fixed.

Also Read: Is DoorDash Safe to Use?

Why is DoorDash Saying Something Went Wrong?

When DoorDash displays an error message stating that something went wrong, it can often be due to issues with internet connectivity or server problems.

Moreover, the restaurant you’re trying to order from might be experiencing technical difficulties or be out of certain items. 

Why Does DoorDash Say I Have Insufficient Funds?

When the total balance in your payment account is not enough to cover the total cost of your order, your payment will not go through.

In such a case, DoorDash will say you have insufficient funds and ask you to try any other payment method. 

You can even add a new card if you have one.

Also Read: How to Change DoorDash Location

When I Press Place Order on DoorDash Nothing Happens – What to Do?

If DoorDash doesn’t perform any action when you tap on the Place Order option, the methods mentioned above can help you resolve the issue effectively.

However, if it persists, reinstall the Doordash app on the device.

We hope now you know why Doordash won’t let you place an order.

If you have any queries or suggestions, do let us know in the comments, and stay connected to TechCult for more such guides.

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