What is Great Wolf Lodge Cancellation Policy?

What is Great Wolf Lodge Cancellation Policy?

Great Wolf Resorts is one of the best family resorts with dozens of venues and activities to enjoy with your loved ones. Great Wolf Lodge is famous for indoor water parks. Apart from that, there are many interesting places like restaurants, arcades, spas, and lots of activities to keep you and your children engaged. Many adventure enthusiasts have excitedly booked their stay in Great Wolf Lodge without going through the terms and conditions for Great Wolf Lodge on their website. Not being fully aware of the Great Wolf Lodge cancellation policy, they get frustrated when they approach the help desk. Also, many guests are curious whether bookings have started at Great Wolf Lodge after COVID or whether it is safe to visit the resorts. We’ll provide you with tips about how to cancel reservation in Great Wolf Lodge and answer all other related questions.

What is Great Wolf Lodge Cancellation Policy?

What is the Great Wolf Lodge Cancellation Policy?

Read till the end to find out about the Great Wolf Lodge cancellation policy and Great Wolf Lodge after COVID in detail.

What is the Privacy Policy of Great Wolf Lodge?

Great Wolf Lodge respects the guests’ privacy and tries its best to maintain your trust in the service provided to its guests. The privacy policy of this lodge explains how they collect, use, and protect the personal information provided by the guests while booking a reservation using their website.

Lodge website homepage

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Are There Any Terms and Conditions for Your Stay in Great Wolf Lodge?

Before you make any reservations to stay in Great Wolf Lodge, make sure you are well-informed about these terms and conditions:

  • Check-in time begins at 4 PM. or as rooms become available.
  • The registered guest is the only person that will be asked to check-in. The remainder of the party is assigned to stay in your vehicle, and a pack member will assist them with further instructions.
  • Have your valid ID & the credit card when you used to book your reservation available for check-in.
  • Maintain physical distancing guidelines such as staying 6 ft/2 meters apart when entering a queue.
  • Complete the health questionnaire on arrival.
  • Reminder: Great Wolf Lodge is cashless. Cash will not be accepted at any outlet. Use only credit cards, or set up your lodge wristband to make purchases and check-ins.
  • Check-out time is 11 AM.

Is It Easy to Get a Reservation for Great Wolf Lodge?

Yes, getting a reservation at Great Wolf Lodge is easy as long as you plan your stay a week before your estimated arrival.

Great Wolf Lodge reservation

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Can You Change Dates for Your Stay in Great Wolf Lodge?

Yes. According to the Great Wolf Lodge cancellation policy, guests making a reservation eight or more days from their arrival date have 24 hours to modify or cancel a reservation with no penalties or fees. So you can change the dates for your stay in Great Wolf Lodge. However, you must call the lodge directly and speak with a reservation specialist. In the case of guests using special one-time discount offers, it is not transferable to other calendar dates. Great Wolf Lodge will try to find another available date and offer a comparable rate. However, they cannot guarantee to match discounts exactly.

Can You Not Stay in Great Wolf Lodge After Going There?

Yes. If you have booked a reservation, you must pay in full even if you decide not to stay. But now Great Wolf Lodge has introduced day passes, where you can buy day passes yet choose not to stay there.

Does Great Wolf Lodge Charge Any Cancellation Fee?

If the guest made the reservation for an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, the guest can cancel with no fee. Applicable cancellation fees will apply for group bookings.

How Many Days Before Do You Need to Cancel Reservations?

As per the cancellation policy of terms and conditions for Great Wolf Lodge, guests making a reservation eight or more days from their arrival date have 24 hours. During these 24 hours, they can modify or cancel the reservation without penalties or fees.

If you have to cancel, you will be refunded the deposit you paid minus 15%, provided that the cancellation is made more than 7 days from your arrival date. Canceling 4 days before your arrival date will lead to a 30% deduction from your refund. But beyond that, their reservation is subject to the following change fees:

  • $25 if the reservation is modified 8 or more days from arrival
  • $50 if the reservation is modified less than 8 days from arrival
  • $100 if canceled 3–7 days from arrival, or the cost of a one-night stay if the rate is under $100

terms and conditions

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Can You Get Refund After Canceling Reservation in Great Wolf Lodge?

Yes. After booking, reservation deposits for the Early Saver promotion are subject to a non-refundable deposit. Reservation deposits for cabanas are considered earned and non-refundable if the guest cancels the reservation within 48 hours of check-in. Nevertheless, in the event of cancellation of Cabana by the Hotel at any time due to inclement weather, unavailability, or any other reason, the deposit will be refunded.

How to Cancel Reservation in Great Wolf Lodge Online?

You cannot cancel reservation in Great Wolf Lodge online. If there is an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, you can get in touch with Great Wolf Lodge customer service by phone at 1 (888) 960-9653 for the cancellation procedure.

Is It Safe to Go to Great Wolf Lodge After COVID-19?

Yes, it is now completely safe to go to Great Wolf Lodge after COVID, as they have enacted enhanced sanitization and safety measures to protect Great Wolf guests and pack members. Guests can start making reservations, as the Great Wolf Lodge make all the necessary precautions to keep their guests and pack member safe.

Have COVID-19 Affected Cancellation Policies of Great Wolf Lodge?

Yes. Due to COVID-19, guests got their reservations canceled. However, Great Wolf Lodge constantly reached out to their guests and pack members while working on refunding everyone. So those guests who canceled reservations in Great Wolf Lodge received their refund. But due to volume and varying bank processing times, it took a little longer for others.

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We hope you got all the information about the terms and conditions and the Great Wolf Lodge cancellation policy. Hope you and your family get to experience once in a lifetime opportunity to visit the Great Wolf Lodge after COVID! If there are any comments and suggestions, please leave them in the comments for us to read.

Posted by

Pete Mitchell

Pete is a Senior staff writer at TechCult. Pete loves all things technology and is also an avid DIYer at heart. He has a decade of experience writing how-tos, features, and technology guides on the internet.

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