What If Your Uber Account is Deactivated Permanently?

Uber is an American company that offers mobility as a service, enabling customers to book a cab and driver for transportation. It also offers food delivery through Uber Eats, package delivery, courier services, and the rental of electric bicycles. Uber does not own any vehicles and allows anyone to join as an Uber driver while giving a commission from each booking. Are you an Uber user who is facing problems in using Uber and wondering why your account get banned from Uber? And what steps should you take to get your Uber account back? Sit back and read this article till the end. We are bringing you a helpful guide that will resolve all your queries regarding Uber, like why your Uber account is deactivated permanently and whether can you make a new Uber account if deactivated. So, let’s get started!

What If Your Uber Account is Deactivated Permanently?

What If Your Uber Account is Deactivated Permanently?

Continue reading to learn what if your Uber account is deactivated permanently and how can you get it back in detail further in this article.

Can You Get Banned from Uber?

Yes, you can get banned from Uber because Uber maintains the right to cancel your Uber partner account at any time. The main reasons behind this ban could be the violation of Uber’s code of conduct, low ratings, high cancellation rates, user reports against you, lack of documents, and your account being caught in some fraud activities. There could be more reasons, but if your Uber account gets banned, you would receive mail from Uber stating the reason behind the deactivation of your Uber account.

What Happens If Uber Deactivates Your Account?

If Uber deactivates your account:

  • You won’t be able to access any of the Uber services.
  • Also, once your uber account is deactivated permanently, all the credits and cashback earned and stored in your old account would be lost.
  • If you are an Uber driver, you won’t be able to use the Uber platform to accept or receive trip requests.

Also Read: What Happens If You Can’t Remember Gmail Password?

What If Your Uber Account is Deactivated Permanently?

If your Uber account is deactivated permanently, it will be instantly deactivated after completing the Uber account deletion procedures. Any unused credits, promotions, or incentives will be wiped after 30 days in addition to the permanent deletion of the information. Within 30 days of deactivation, you can recover your account if you decide against deleting it. And if you wish to use that same account, you will have to simply sign in on the Uber website with the old deactivated account within 30 days.

Can You Get Your Uber Account Back?

Yes. If your uber account is deactivated permanently or you have deactivated your Uber account,  you can get it back by signing in to it with account credentials within 30 days. Because after 30 days of deactivation, any unused credits, promotions, or incentives along with all your account details would be wiped away permanently.

How Can You Reactivate Your Uber Account That has been Deactivated Permanently?

Deactivation of your Uber account could be a frustrating experience for you. If your Uber account has been deactivated permanently, steps to reactivate your Uber account will depend on the reason for the deactivation of your Uber account. So check for the deactivation mail sent by Uber stating the reason behind your account’s deactivation and follow the steps accordingly. You have the option to contact Uber and contest your deactivation if your driver account has been temporarily or permanently disabled for any reason. Below are the cases for which you account may have been deactivated with the solutions to get it reactivated.

Case I: Lack of Updated Documents

If your Uber account has been deactivated because of some missing or outdated documents, then no need to worry. Your account will be reactivated after you upload the waiting document or an updated version of the document. These deactivations can be easily prevented in the future by ensuring you always keep your documents updated and uploaded.

Case II: Low Ratings

As a driver, your rating shows the quality of your work and if your rating gets low then you will receive a warning and be moved under quality review if your star ratings are poor. Your Uber driver account will be deactivated if your ratings don’t improve. You will have to contact the Uber Support team and ask them to provide qualified improvement courses, which will assist Uber drivers to be more effective and dependable. These courses, specially made for imperfect drivers, typically cost less than $100 and you can take them both in person and online. After completion of this course, upload the passing certificate to the Uber website and wait for the reactivation of your permanently disabled Uber account.

Uber Support webpage | What If Your Uber Account is Deactivated Permanently?

Case III: Violated the Uber Community Guidelines

If your Uber account has been deactivated because you have violated the Uber Community Guidelines, there is nothing much you can do. But you have the option to contact Uber help or email them at support@uber.com and request to have your account reactivated. Uber will review your request and if you have not violated any of Uber’s Code of Conduct, most probably your account would be reactivated.

Uber community guidelines

Case IV: Inactivity

If you are inactive for 90 days, Uber will deactivate your Uber account. To reactivate your account, contact Uber and submit a reactivation form stating you are willing to resume riding or driving. And most probably, Uber will reactivate your account.

Hopefully, following these methods you have successfully reactivated your permanently deactivated Uber account.

Also Read: How Do I Get My Old Facebook Account Back

How Can You Get Your Uber Account Unbanned?

If your account has been banned by Uber, you have the right to contact Uber and contest your deactivation if your driver account has been temporarily or permanently disabled for any reason. Read and follow the above section carefully to understand the different cases in which your account may have been deactivated and the solutions to get it unbanned as well.

Can You Make a New Uber Account If Deactivated?

Yes, if your uber account is deactivated permanently, you can make a new Uber account. But Uber allows you to register a single account to a single mobile number or email address. If for some reason your account has been deactivated by Uber, Uber must have blocked your previous registered account details. So, to create a new account, you have to use a new mobile number and email address.

Can You Have 2 Uber Accounts?

Yes, you can have multiple Uber accounts for yourself. Uber allows you to register a single account to a single mobile number or email address. To make multiple Uber accounts, you should have access to multiple mobile numbers and email addresses.

Also Read: How Can You Recover Your Words with Friends 2 Accounts

Can You Make Another Uber Driver Account?

Yes. According to Uber, one driver should only use a single Uber driver account and each driver should have their account. One phone number cannot be connected to more than one account. Despite that, many Uber drivers maintain several accounts, although they typically do so using different phone numbers and email addresses. To make multiple Uber accounts, you should have access to multiple mobile numbers and email addresses.

Can You Appeal Uber Deactivation?

Yes. If your account is permanently disabled, Uber may notify you through email and in-app messages with the reason behind your account’s deactivation. Also, you have the right to appeal the decision using the provided link in that email. Uber will review your request, and if you have not violated any of Uber’s Code of Conduct, most probably your account will be reactivated.

Can You Sue Uber for Deactivating Your Account?

No. Uber is entirely within its legal rights to delete an account for a variety of reasons. Since you are an independent contractor, not an employee, as an Uber driver, you cannot sue the company for the deactivation of your Uber account. And according to law, an independent contractor can be fired without any significant reason or explanation.

How Long is Uber Investigation?

When Uber gets a complaint about a driver or any accident, a team at Uber reviews the complaint and does all necessary steps to gather more information about the incident. The team might even contact the passenger to get things clearer regarding the incident. An investigation into a car accident tries to determine whether the Uber driver may have been at fault for the accident. This process might take up to 3 business days depending upon the seriousness of the incident.

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With this simple guide, we are hoping that you now know everything about Uber and got answers to questions like whether can you make a new Uber account if deactivated and what if your Uber account is deactivated permanently. Feel free to reach out to us with your queries and suggestions via the comments section below. Also, let us know what topic you want to learn about in our next article.

17 thoughts on “What If Your Uber Account is Deactivated Permanently?”

  1. Hey if my uber is blocked permanently due to against the guideline. Should I wait 30 days for uber to wipe my account before I register a new with new phone number and email?

    1. You should talk to cyberianx, a programmer I spoke to on telegram who helped me unblock my account. I was wrongfully deactivated in the first place.

    2. Avatar photo
      Daniel obeid

      I got detective from uber permentely and they said no way to inactive again the reason is that been a fake id driver license what should I do about it to activate my account again

  2. My Uber eats driver account was deactivated permanently due to going against community guidelines, how long should I wait before I open another account

  3. Avatar photo
    MD JAHIRUL ISLAM

    Hi How are you sir? My uber account deactivated permanently due safety concerns/ vehicle crash. What should I do now? How long I have to wait for open another account with different email and phone number? Please help me with your kindness.

    Thanks

  4. My Uber eats driver account was deactivated permanently due to going against community guidelines.I appeal them I was New that’s why thing happen like that but they permanently deactivated.what should I do.

  5. My account has been permanently deactivated by Uber. After appeal they said it is the final decision. Should I delete that account, wait for 30days then create another one? Please badly need advise.

  6. Avatar photo
    Adil najeebullah

    Please sir can you help me my Uber eats account is blocked permanently can you open my Uber eats account again please help me

  7. My account has been banned permanently due to low satisfaction rating can I reactivate my account are there any chances?

  8. I rented a car through hyrecar. I turned into Uber all the documents that I was provided by hyrecar. Uber said they think a document has been altered and perminently deactivated my account. What can I do now?

  9. Hi

    Reacently my uber eats account is permanently deactivated and they said of low rating. Please anyone help me how can i reactivate my uber account.

  10. Avatar photo
    Haider Ghani Cheema

    My Uber Account is permanently deactivated for fraudulent insurance documents and uber said u will be permanently deactivated there is no way u can drive with uber again please help me to reactivate my account

  11. my uber account was permanently deactivate as a result of customers reporting of unsafe driving is it possible to get back my account?

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