Despite being recognized as one of the finest space simulation games, Star Citizen, like many other software applications, is not entirely immune to bugs or errors. One such recurring issue that players encounter is the Star Citizen 30009 error. If you happen to be facing this particular problem, rest assured that we are here to assist you by providing all the potential solutions in this guide. So, let’s begin!
Star Citizen Error 30009
Recently, Star Citizen error code 30009 has become more common than ever before. It occurs when a player attempts to re-login after facing an unexpected crash or logging out of the game. It is a sign that either the server cannot be accessed by the client or the connection was disrupted while the client was actively engaged in gameplay. Fortunately, you can get it fixed by following the below-given solutions!
Quick Answer
To get access to Star Citizen again, run the game as an administrator using these steps:
1. Right-click on the Star Citizen icon and select Properties from the menu.
2. Now, open the Compatibility tab.
3. Click on the box beside Run this program as an administrator.
4. Next, click on Apply and then OK to save the changes.
What Causes Star Citizen Error 30009?
Here are some of the causes for error code 30009:
- Unstable Internet Connection
- Server Maintenance
- Outdated Drivers
- Interruption by Firewall or Antivirus Software
Follow the methods below to fix the said error:
Method 1: Basic Troubleshooting Methods
Before we get into the complex methods let us see some of the basic methods.
1A. Troubleshoot Internet Connection
To play online games, make sure your internet connection is reliable and quick enough. To test your internet speed and see if other websites or online games are functioning properly, you may perform a speed test. To do so, read our our guide on How to Troubleshoot internet connection.
1B. Wait for Server uptime
If that does not help then you can wait for the server uptime if they are going through maintenance. You may do the same by verifying Star Citizen’s server status by going to their official website or social media pages. Updates on the condition of their servers and any ongoing maintenance are typically posted.
1C. Restart PC and Game
Another easy basic method is to restart the device you are using and the game. When you restart your computer, it will clear temporary files and cache data that may be causing issues with the game. Also, restarting the game will assist in clearing any connections or settings that might be the source of the error.
1D. Clear Background apps
Due to the possibility that some background programs are using your network connection, which could be congested and interfere with the connection to the game server, closing them can resolve this issue. You can enhance your connection to the game server and possibly resolve the Star Citizen error 30009 by quitting these apps, which will free up network resources and lessen network congestion. Follow our guide on How to disable background apps in Windows 10.
Also Read: Star Citizen Character Reset: What Do You Lose?
Method 2: Run as Administrator
Running a program as the administrator grants it elevated permissions, enabling it to access restricted files and folders. This is a possible solution for troubleshooting. The instructions below can be used to run Star Citizen as an administrator
1. Right-click on the Star Citizen icon on your desktop screen and select Properties from the menu.
2. Now, open the Compatibility tab.
3. Click on the box beside Run this program as an administrator. Next, click on Apply and then OK to save the changes.
Method 3: Verify Game Files
The process of checking the game files’ integrity looks for corrupt or missing files and replaces them with the proper versions. It checks to see that your game files are in order and aren’t producing any conflicts that could lead to error code 30009. Hence, checking the game files’ integrity is one of the troubleshooting steps you can do to fix the problem. To do so read out our guide on How to verify integrity game files on Stream.
Method 4: Disable Firewall or Antivirus Software
The server or connection problems in Star Citizen may be the cause of error code 30009. But, turning off firewalls and antivirus programs momentarily can assist in troubleshooting problems when they cause problems with your connection. However, it is advised to enable it after the issue is solved as it can leave your computer vulnerable to security threats. You may follow our guide on How to disable antivirus temporarily on Windows 10
Method 5: Use VPN
When you use a VPN, a remote server situated in a different country than your own is used to route your internet traffic. This can assist in getting around any network snarls or other connectivity problems that can result in Star Citizen error 30009. Choose a good VPN service that has servers close to the Star Citizen gaming servers, provides quick, dependable connections, and is reputable.
For this, you can choose VPN services by following our guide on the best free VPN for Windows PC which will allow you to continue playing the game without any issues.
Also Read: Can You Get Star Citizen on Xbox One?
Method 6: Update Drivers
You could encounter problems like Error 30009 while playing Star Citizen if your graphics drivers are old or incompatible. Graphics drivers are software elements that enable your computer and graphics card to communicate and show images on your screen, respectively. You need to update the graphics drivers to fix the error. Here’s our guide for the same, Update graphics drivers in Windows 10.
Method 7: Reset Game Settings
Several issues in Star Citizen can be resolved by resetting the game’s settings, including error 30009. It’s crucial to keep in mind, though, that resetting the game’s settings will also remove any customized options or key bindings you could have created. It is advised to create a backup of your USER folder before deleting it if you have altered the game’s settings so that you can quickly change them back if necessary. To reset the game settings, follow the steps below:
1. Locate the game’s install directory.
2. Delete the User folder which contains your user settings and preferences.
Deleting this folder will reset your game settings to the default values.
Method 8: Reinstall Star Citizen
If you are still struggling to fix the error code, and none of the workarounds worked in your favor then try reinstalling the game. Reinstalling the game can ensure that all necessary files and components are present and properly installed, which may resolve certain errors. To do this, follow the steps below.
1. Open the Settings app on your PC by pressing the Windows + I keys together.
2. Now, click on the Apps setting.
3. Next, navigate and click on Star Citizen, then select Uninstall.
4. Click on the Uninstall pop-up to confirm the process.
5. Now, restart your PC.
6. Go to Star Citizen official website and enter your login credentials.
7. Finally, download and install the game again.
Method 9: Contact Star Citizen Support
The last step might be contacting Star Citizen Support if the above measures do not address the problem. There is a help component on the Star Citizen website where users can file a support ticket or engage in live chat with a representative. It’s critical to remember that contacting support should only be done as a last resort after doing basic troubleshooting methods because it can take some time for a response and assistance may not have a quick answer.
Star Citizen error 30009 is a frustrating issue that has left players unable to establish connections with the game servers. We hope the solutions listed above will be of some help to fix the error. Try out the methods to ensure an error-free gaming experience. Do let us know in the comments section below which method worked for you or if you need any more help.
