7 Ways to Fix WhatsApp Not Syncing Contacts on Android

7 Ways to Fix WhatsApp Not Syncing Contacts on Android

WhatsApp is an ever-growing platform that has brought a huge change in how people communicate with each other over the internet. Earlier, before WhatsApp, people would use messenger services to send each other messages online. But, with WhatsApp’s release, people of all age groups started using this platform for text chats, voice calls, and video calls. It has become one of the most popularly chosen platforms to communicate with people around the world. However, WhatsApp communication can sometimes hinder in case of WhatsApp not syncing contacts Android. If you have an Android phone and are also facing issues with WhatsApp not showing contact names on your device, then you have landed on the right page. We have a perfect guide for you today in which we will discuss WhatsApp not picking up contacts thoroughly and further will elaborate on different ways in which you can fix this issue. Whatever the root cause may be behind WhatsApp contact disappeared from list, it can be resolved by using our reliable solutions, so, let us try them now.

7 Ways to Fix WhatsApp Not Syncing Contacts on Android

How to Fix WhatsApp Not Syncing Contacts on Android

If you are an avid WhatsApp user and have been facing issues in loading contacts in the app on your Android phone then there may be a few reasons behind it, let us explore these below:

  • Bugs in the application are a known issue behind this problem.
  • A new software version can also bring some changes in the permissions being granted to WhatsApp and therefore the issue of contacts not showing up.
  • If WhatsApp contacts are not refreshed, you must do so to rule out this possibility.
  • Also, an older or outdated version of WhatsApp can trigger this problem.
  • In case you are blocking WhatsApp to access your contacts on your phone, it can be a reason too.

Depending upon the reason behind WhatsApp not showing contacts, you can try some different solutions to fix the issue one by one. So, let us begin with our very first method below:

Note: Smartphones don’t have the same Settings options, and they vary from manufacturer to manufacturer hence, ensure the correct settings before changing any. All the steps listed below have been performed on Vivo 1920 (the latest version).

Method 1: Refresh WhatsApp Contacts

WhatsApp contact disappeared from list can be easily resolved with a simple refresh of WhatsApp contacts. This method will help you to view WhatsApp contact names that were not visible earlier.

1. Open the WhatsApp application on your Android phone.

Open WhatsApp

2. Next, tap on the SEND MESSAGE chat bubble below.

Tap on SEND MESSAGE. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

3. Now, tap on the three dots icon at the top of the screen.

Tap on the three dots icon

4. In the list of options, tap on Refresh.

Tap on Refresh. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

Method 2: Reset WhatsApp Sync

If a simple refresh did not help you out in resolving WhatsApp not syncing contacts Android, then you can try resetting WhatsApp sync on your phone. If you don’t know how look at the steps below to know how to reset it:

1. First, launch the Settings application on your smartphone.

Launch Settings

2. Now, tap on Accounts & sync in Settings.

Tap on Accounts & sync. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

3. Next, tap on WhatsApp from the options present.

Tap on WhatsApp

4. In it, make sure to select Contacts and then tap on Sync now.

Tap on Sync now. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

Also Read: How to use WhatsApp without a Phone Number

Method 3: Allow WhatsApp to Sync Contacts

If WhatsApp not showing contact names has been suddenly encountered by you on your Android device, it can be due to restrictions on WhatsApp from accessing your device contacts. Therefore, you must make sure to allow WhatsApp to sync your contacts using the steps below:

1. To start with, launch Settings of your Android and open Apps & permissions in it.

Open Apps & permissions

2. Next, select App manager among other options.

Select App manager. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

3. Locate WhatsApp from the list and tap on it.

Tap on WhatsApp

4. In the App info window, tap on Permissions.

Tap on Permissions. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

5. Next, tap on Contacts.

Tap on Contacts

6. Make sure to select Allow in the next window.

Select Allow. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

Method 4: Clear WhatsApp Cache

The next method to try in case WhatsApp contact disappeared from list issue persists is to clear your WhatsApp cache. The cache accumulated on your device can build up and hinders the functions of the app. Therefore, you must clear the WhatsApp cache to fix the issue.

1. Open Settings of your device and select Apps & permissions in it.

Open Apps & permissions. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

2. Next, open App manager in it and locate WhatsApp from the list of apps.

Tap on WhatsApp

3. Now, tap on Storage in the App info window.

Tap on Storage. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

4. Finally, tap on Clear cache in it.

Tap on Clear cache

Also Read: How to Check if someone is Online on Whatsapp without going Online

Method 5: Update WhatsApp

Next, you can try updating the WhatsApp application on your device to rule out the possibility of an older version or an outdated app causing WhatsApp not picking up contacts. Updating an application also helps in enhancing the performance of the program.

1. Open the Play Store application on your device.

2. Now, tap on your profile icon at the top of the screen.

Tap on your profile icon. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

3. Next, tap on Manage apps & device from the list.

Tap on Manage apps & device

4. Now, tap on Updates available to check for pending updates.

Tap on Updates available

5. If an update for WhatsApp is available, tap on Update to install the latest version of the app.

Check if this solves WhatsApp not showing contact names issue.

Method 6: Remove WhatsApp Account

This is one of the last methods and an extreme one too as it involves removing your WhatsApp account to resolve WhatsApp not syncing contacts Android issue. Before attempting this method, you must back up all the data and chats in the application on your device using Google Drive or another suitable application. Once the backup is done, you can follow the steps below to remove your account:

1. Launch the WhatsApp application on your mobile phone and tap on the three dots present at the top.

Tap on the three dots. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

2. Now, tap on Settings from the menu.

Tap on Settings

3. Next, tap on Account from the options available.

Tap on Account

4. Now, tap on Delete my account.

Tap on Delete my account. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

5. In the next window, enter your phone number and tap on the DELETE MY ACCOUNT button.

Tap on DELETE MY ACCOUNT

You can make your account again on WhatsApp and see if you can sync your contacts now.

Also Read: Fix WhatsApp Status Not Showing on Android

Method 7: Reinstall WhatsApp

Finally, to resolve contacts not syncing to WhatsApp issue, you can try uninstalling and then reinstalling the application on your device. This is probably the last step that you would like to take and is also an effective one too. But before you attempt it, you must back up your WhatsApp data safely to your device to avoid losing it.

1. To uninstall the app, launch Settings, and then Apps & permissions.

Open Apps & permissions

2. Now, in the App manager, locate WhatsApp, and open it.

tap on WhatsApp. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

3. Now, tap on Uninstall in the App info window.

Tap on Uninstall

4. To continue the process, tap on OK.

Tap on OK. 7 Ways to Fix WhatsApp Not Syncing Contacts on Android

5. Now, open the Play Store and search WhatsApp in it.

Search WhatsApp

6. Finally, tap on Install to get the app again on your device.

Hence, these are the solutions to fix WhatsApp not showing contact names issue.

Also Read: How to Change Font Style in WhatsApp

Frequently Asked Questions (FAQs)

Q1. Why are my SIM contacts not showing up in WhatsApp?

Ans. If your SIM contacts are not showing up in WhatsApp, it must be due to an older version of the application on your phone.

Q2. Why are my contacts not showing up in dual WhatsApp?

Ans. If you are facing issues in loading contacts in dual WhatsApp, you can try turning off the Use separate contact list option.

Q3. Why is my WhatsApp not able to load my contact list?

Ans. In case you are facing loading issues in regard to your contact list in WhatsApp, you must refresh contacts to make them appear in the app.

Q4. How can I sync my WhatsApp data?

Ans. You can sync your WhatsApp data with your device by opting for chat backup.

Q5. Where can I see my contacts in WhatsApp?

Ans. Contacts in WhatsApp are accessible via the Chats tab. You can open the new chat icon to check the list of contacts in the app.

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We hope that our informative doc on WhatsApp not syncing contacts Android was successful in guiding you well about the reasons that result in this issue and different ways to fix it. If so, let us know by leaving your comments down, you can also drop your queries or suggestions below.

Posted by

Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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