Fix Unable to Connect to EA Servers in Windows 11

Fix Unable to Connect to EA Servers

Imagine you come home after a long day and go straight to have a match with your friends in your favorite game. But instead, you see an error saying unable to connect to EA servers. Frustrating, isn’t it? Well, as well-known as EA is for their stellar game titles like FIFA, Battlefields, and Need For Speed series, they are also infamous for their games plagued with errors. In this article, we are going to see why you can’t connect to EA servers and how to resolve it comprehensively.

Fix Unable to Connect to EA Servers

How to Fix Unable to Connect to EA Servers in Windows 11

There are several reasons for the unable to connect to EA servers error can occur on your side. Some of them are mentioned below for you to read and understand.

  • Insufficient storage space
  • Outdated drivers
  • High network traffic on the EA servers
  • Conflict from VPN or proxy network
  • Out of date Windows version

The methods below contain several ways to fix this issue. Try each method step by step until you solve the can’t connect to EA server error.

Method 1: Basic Troubleshooting Steps

Before getting onto more long and complex methods, let us get over the basic troubleshooting steps you can perform to get rid of the desired error.

1. Check Game Server Status: You can experience unable to connect to EA Servers error because the game servers are down. You could check the server status by following these steps:

1. Go to the EA Help Page online.

2. Click on Games, as shown below.

EA Help Page. Fix Unable to Connect to EA Servers

3. Search for the game you are experiencing trouble in.

4. On the Help page for the game, you could see the Server Status on the top right-hand side. Green indicates that the servers are online, and red indicates servers are down.

EA Help page for Fifa showing the current server status

Note: EA also updates their Twitter feed regarding any server being offline. You could check out the EA Help Twitter account.

2. Check Network Server Status: Similar to game servers, even network servers for the devices can be offline. You could search network status for your devices from down below:

3. Correct the Date & Time Settings: Due to the difference between the Server time and your computer clock, there could be a conflict between the two which results in are Unable to connect to EA Servers error. To fix this:

1. Right-click on the Date & time tab in the bottom right corner of the taskbar.

Right click menu for taskbar clock. Fix Unable to Connect to EA Servers

2. Click on Adjust date & time.

3. Click on switch toggles marked Set time automatically and Set time zone automatically, and click on Sync now to synchronize your computer time with the Windows server as shown below.

Date & Time setting.

4. Conduct a Power Cycle: Performing a power cycle for all the devices, including your router, console, or computer, can fix the cause of why you can’t connect to EA servers. Shut down all your devices completely and wait for 2-4 minutes before turning them back on. This power cycle would help in giving the devices a fresh start and start to work properly once again.

5. Set the EA Account Type: Many consoles and games require a membership or subscription added to the account in order to activate online gameplay. You have to make sure your account is equipped with one if it is necessary for playing online. While at it, you may also want to check the account type for your account. EA supports accounts with parental controls for children. So, check out which type of account is yours and if your account got the permissions required for the game you are trying to play.

6. Confirm the EA Account Status: Your EA account can get banned or suspended if you violate the terms and conditions agreement of EA. It could be the result of the installation of restricted software or suspicious behavior during gameplay. Like any online gaming company, EA is strict about its cheating policy, and a user report can lead to account suspension or even a permanent ban.

  • You can check if your account is suspended or banned, or in a worst-case scenario, deactivated or deleted.
  • In case it is suspended, you may wait till the suspension period gets over.
  • But in other situations, you can make a different account and make sure you lookout for the rules this time around.

7. Sign-out from Other Devices: EA doesn’t support multiple logins for the same account. So, make sure you are only using the account on a single device at that point in time. Log out from all devices and log in only on the main device you’ll be using for the time being. This practice also prevents your account from being hacked.

8. Switch to Wired Connection using an Ethernet Cable: A wired network gives you priority for bandwidth, and you don’t have to share it with other users like in a wireless network. To switch to a wired network:

1. Plug the Ethernet cable into your computer Ethernet port.

ethernet cable

2. Plug the other end of the cable to the Ethernet port of your modem.

3. Check for changes in the Network icon in the Taskbar.

Also Read: Fix Steam Remote Play Not Working in Windows 10

Method 2: Run Internet Connection Troubleshooter

Windows comes with an inbuilt troubleshooter to tackle Internet connection problems. To use Internet Connection troubleshooter to solve can’t connect to EA server.

1. Press the Windows + I keys together to open the Settings window.

2. Scroll down in the System tab and click on Troubleshoot.

Troubleshoot option in System section in Settings

3. Click on Other Troubleshooters.

Other troubleshooters option in Troubleshoot section in the Settings. Fix Unable to Connect to EA Servers

4. Click on Run in front of Internet connections.

Internet connection trouble shooter

5. Wait for it to detect the problems and follow the instructions displayed on-screen to apply the fix.

Internet connection troubleshooter in action

6. Click on Close.

7. Finally, restart your game.

Method 3: Empty Storage Space

Not having enough space on your Hard Drive Disk (HDD) for the temporary files from the server can also cause obstruction to a good connection to the servers. The following are the methods to clean your disk to make space for those files:

Option I: Empty Recycle Bin

1. Right-click on the Recycle bin icon at the top left corner of the desktop.

2. Click on the Empty Recycle bin.

Right click menu for recycle. Fix Unable to Connect to EA Servers

3. Click on Yes.

Option II: Delete Unnecessary Downloaded Files:

1. Press Windows + E keys simultaneously to open File Explorer.

2. Click on Downloads.

File explorer in Windows 11. Fix Unable to Connect to EA Servers

3. Delete all the files you don’t need manually by right-clicking on the item you wish to delete and click on Delete icon, as shown below.

Delete option in the riht click menu for Recycle bin.

Also Read: How to Backup Steam Games

Option III: Delete Temporary Files

1. Press the Windows + I keys together to open the Settings.

2. Click on System and then Storage.

Storage option in the System tab in Settings. Fix Unable to Connect to EA Servers

3. Click on Temporary files.

Temporary files option in Storage in Settings

4. Select the desired temporary files out the available options listed below and then click on the Remove files option, as shown in the picture below.

  • Recycle Bin
  • Downloads
  • Delivery Optimization Files
  • Thumbnails

Available temperory files which can be remove. Fix Unable to Connect to EA Servers

Option IV: Use Disk Cleanup

1. Click on Start and type Disk Cleanup and press the Enter key.

Drive selection in Drive Cleanup utility

2. Choose the disk where the Windows is installed from the list and click OK.

3. Choose the files to delete from the list.

List of files to delete in Disk Cleanup utility. Fix Unable to Connect to EA Servers

4. Click on Delete Files in the dialog box that appears.

Permanent deletion confirmation dialog box

Method 4: Disable VPN or Proxy Server

Using a VPN or Proxy network can cause conflict to connect to EA server. To disable the proxy network:

1. Press the Windows + I keys together to open Settings.

2. Click on Network & internet from the left pane.

3. Then, select the Proxy option.

Proxy option in Network & internet section in Settings.

4. Under Manual proxy setup, click on Edit next to Use a proxy server.

Proxy settings. Fix Unable to Connect to EA Servers

5. Click on switch toggle to turn off the Use a proxy server option.

Toggle for proxy server

Also Read: How to Uninstall Steam Games

Method 5: Flush DNS Servers

Flushing DNS server means clearing any record of IP address or DNS record from the cache. To do so:

1. Click on the Start and type Command Prompt, then click on Run as administrator.

start search result for command prompt.

3. Click on Yes in the User Account Control dialog box.

4. Type the ipconfig /flushdns command and press Enter key.

command prompt running ipconfig /flushdns

5. Then, type the ipconfig /registerdns command and hit the Enter key.

Commanf prompt running ipconfig /registerdns

6. Next, execute the ipconfig /release command.

Command prompt running ipconfig /release.

7. Now, type the ipconfig /renew command and hit the Enter key.

Command prompt running ipconfig /renew

8. Then, type the netsh winsock reset command and press the Enter key.

Command prompt running netsh winsock reset

9. Finally, reboot the PC and try opening the game once again.

Method 6: Set Custom DNS Servers

Custom DNS servers provide much better stability to your internet connections and faster speed. It would resolve any speed or late request issues you might be facing.

1. Click on the Start and type View network connections, then click on Open.

open view network connections in Windows 11 search bar

2. Right-click on your preferred network adapter and click on Properties.

righr click meu for network adapter. Fix Unable to Connect to EA Servers

3. Click on Internet Protocol Version 4 (TCP/IPv4) and click on Properties, as shown below.

Network adapter properties

4. Select Use the following DNS server addresses

5. Set 1.1.1.1 as the Preferred DNS server

6. Set 1.0.0.1 as the Alternate DNS server

7. Click OK and exit

Custom DNS Server. Fix Unable to Connect to EA Servers

Also Read: Fix Apex Legends Unable to Connect to EA Servers

Method 7: Update or Roll Back or Reinstall Graphics Drivers

Option I: Update Drivers

Outdated GPU or network drivers can cause errors like unable to connect to EA servers. Follow the upcoming methods and steps to understand how to update, reinstall, and roll back drivers to fix the desired issue.

1. Click on the Start, type Device Manager, and click on Open.

Start search results for Device manager

2. Search for any hardware that is showing a yellow caution mark.

3. Right-click on the device name and click on Update driver.

Update driver option in Device manager. Fix Unable to Connect to EA Servers

4. Click on Search automatically for drivers.

Automatically updating driver using wizard

5. The wizard will search for a driver update over the internet and will ask your permission if it finds one. Follow the instructions shown on screen to install the update.

6. Click on Close.

7. Restart your Windows 10 PC to check whether you still face the issue.

Option II: Reinstall Drivers

Uninstalling and reinstalling drivers make sure that drivers are installed properly.

1. Click on the Start, type Device Manager, and click on Open.

Start search results for Device manager. Fix Unable to Connect to EA Servers

2. Search for any hardware that is showing a yellow caution mark in the list.

3. Right-click on the device name and click on Uninstall device.

Uninstall driver option in Device manager

4. Check the box titled Delete the driver software for this device and click on Uninstall.

Uninstall Device Prompt. Fix Unable to Connect to EA Servers

5. Click on Action in the menu bar at the top.

6. Select Scan for hardware changes.

Scan for hardware changes option in Device manager

7. Restart your computer when you see the device you just uninstalled back on the list.

Also Read: Fix ARK Unable to Query Server Info for Invite

Option III: Roll Back Drivers

Installing a new driver may result in corrupt driver installation sometimes. Rolling back the driver to previous versions solves this issue.

1. Open the Device Manager from the Windows Search.

Start search results for Device manager

2. Search for any hardware that is showing a yellow caution mark in the list.

3. Right-click on the device and click on Properties. Properties option in Device Manager

4. In the Properties, click on the Driver tab.

5. Click on Roll Back Driver.

Roll Back driver option in device properties. Fix Unable to Connect to EA Servers

6. Choose from different reasons given to you for rolling back to a previous version of the driver and click Yes.

Reasons for Driver Roll back

7. Restart your PC for the changes to take effect.

Method 8: Update Windows

Outdated Windows can also result in server conflict or not meeting the requirements for the game to run properly. In addition, it can also solve the other issues which may also be causing the can’t connect to EA servers error. To update your Windows, read and follow the upcoming steps.

1. Press the Windows + I keys together to open the Settings window.

2. Click on Windows Update in the left pane.

3. Then, click on Check for updates.

Windows update panel in the Settings. Fix Unable to Connect to EA Servers

4A. If there is an update available, let it install and restart your Windows 10 PC.

4B. If there’s no update available, move to the next method.

5. After restarting the PC, try opening the game to see any changes.

Also Read: Fix MHW Error Code 50382-MW1

Method 9: Uninstall Recently Installed Applications

Newly installed applications can make changes to your computer which further may cause the unable to connect to EA servers error. To uninstall recent installations:

1. Press the Windows + I keys together to open Settings.

2. Select Apps from the left pane.

3. Then, click on Apps & features.

Apps section in Settings

4. Scroll through the list of installed applications and click on three-dotted icon and then on Uninstall to uninstall applications that you think caused the issue.

Uninstall option in Apps & features

Method 10: Perform Malware Scan

Malware attacks can also leave network connections degraded. It is advised to run an in-depth malware scan at regular intervals to maintain your PC properly.

Note: We are depicting the malware scan steps on the McAfee LiveSafe application as an example here. The options and menus may differ according to your antivirus application.

1. Click on the Start, type McAfee LiveSafe and press the Enter key.

open mc afee livesafe in Windows 11 search bar

2. Click on PC option.

McAfee Live Safe.

3. Next, click on Antivirus option.

PC Section in McAfee Live Safe

4. Then, select Scan types option.

Scan options. Fix Unable to Connect to EA Servers

5. Next, click on Run a full scan.

Types of scans available

6. Wait for the scan to finish and take actions according to the results.

Also Read: How to Fix Origin Won’t Open on Windows 10

Method 11: Perform Clean Boot

Doing a clean boot allows you to disable all the applications and processes hindering the clear connection between your computer and EA Servers. To do a clean boot, follow these steps:

1. Press Windows + R keys together to open the Run dialog box.

2. Type msconfig and click on OK to open Services.

Msconfig run command

3. Click on Services tab and check box marked Hide all Microsoft services.

4. Check all the desired checkboxes for the third-party services that remain, and click on Disable all.

5. Click on Apply then OK to save the changes made.

Services tab in System Configuration

6. Press the Ctrl + Shift + Esc keys simultaneously to launch the Task Manager.

7. Click on the Startup tab.

8. Right-click on all the enabled third-party apps excluding the necessary apps.

9. Click on Disable.

10. Click on Apply then OK to save the changes.

Startup tab in Task Manager.

11. Finally, reboot the PC.

Method 12: Contact EA Help Desk

If no methods mentioned above work, contacting the EA Help desk is your last hope. You have to input the game you are experiencing trouble in, the platform you are playing it on, and the kind of query you have.

EA Help page

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We hope this article helped you fix unable to connect to EA servers in Windows 10. Please post your suggestions and queries in the comment box below. Let us know what topic you want us to write on next.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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