With the help of Remote Play Together feature, you can invite your friends online to play your favorite game without installing or launching the game on their devic using Steam Link app. Both Steam and non-Steam users have been facing the said problem across Windows, Linux, and Mac alike. Use any of the listed methods to reinstate the seamless gaming experience and connectivity across your Windows 10 PC.
How to Fix Steam Remote Play Not Working in Windows 10
There are several causes for Steam Remote Play Together not working:
- Outdated Steam Client/Beta version
- Inadequate power supply
- Incorrect network (IPv6/IPv4) setting
- Outdated drivers, Windows or game being played
Gamers often face an error message: Couldn’t connect to the remote computer. Few users have reported that the Remote Play together works for the host and not the guests. And in rare cases, the host gets a black/sliced screen while using the feature. On the other hand, when a connection is established, the mouse, keyboard, or controllers do not work, or sometimes you may pick the wrong characters automatically when you face the problem.
Method 1: Basic Troubleshooting Steps
Begin with these simple steps before moving on to the more complicated steps if you do not attain a fix.
Note: You are advised to implement the troubleshooting methods in both host and guest systems if applicable.
1. Restart PC: Firstly, you are advised to restart your PC. In most cases, a simple restart will fix the issue without any challenging layouts. Once done, check if the issue is resolved.
2. Connect to only one network: If you use multiple network connections, stay on only one network to reduce the complications.
3. Remote Play Compatibility: Lastly, check if your game supports Remote Play feature or else, implementing any methods will be a waste of time.
1. Launch Steam and navigate to STORE.
2. Now, search for your game in the search menu as shown below. Here, ARK: Survival Evolved is taken as an example.
3. Now, scroll down the right menu and check for the features whether it supports the Remote Play option or not. Refer to the pic.
4. Disconnect Remote Desktop: Exit from other remote desktop sessions like Chrome Remote Desktop, Remote, etc.
5. Run Steam with Administrator Privileges: You can also fix this Steam Remote Play not working issue if you Run Steam as an administrator.
6. Run Speedtest & improve internet speed: First, check your internet stability and speed by running a Speedtest. If you find it too slow and unstable, then troubleshoot network connectivity.
Also Read: How to Backup Steam Games
Method 2: Verify Integrity of Game Files
It is essential to verify the integrity of games and game cache to ensure that your game runs on the latest version and all the programs are up to date. Furthermore, the corrupt files and corrupt data have to be updated if needed to ensure the normal functionality of the games. To verify the integrity of game files, follow our guide.
Wait for Steam to complete the verification process, and once done, download the necessary files to load.
Method 3: Opt-Out of Steam Beta Client
Few reports confirm that the probability of Steam remote play not working issue is more if you are using a Beta version of Steam. However, several affected users declared that exiting the Beta version could solve the problem, and they are clueless about how this fixes the problem. Hence, try to opt-out of Steam Beta as follows:
1. Launch Steam and go to Settings as shown in the above methods.
2. Now, switch to the Account tab and select the CHANGE… option under Beta participation. Refer to the pic.
3. Now, click on the drop-down menu and choose NONE- Opt out of all beta programs.
4. Click on OK to save the changes.
5. In this step, you will receive a prompt displaying: This setting will not take effect until you have restarted Steam. Click on RESTART STEAM to confirm the prompt.
6. Launch the Steam app again and try using remote play.
Also Read: How to Uninstall Steam Games
Method 4: Re-enable Remote Play
You may face Steam remote play together not working issue if you have any glitches in Remote Play settings. Hence, the primary troubleshooting step is to tweak its settings and restart your system. Here is how to do that.
1. Launch Steam with your login credentials in the client system.
2. Now, click on the Steam tab at the top left corner of the screen as shown.
3. Now, select the Settings option in the drop-down menu.
4. Here, in the Settings window, click on the Remote Play tab on the left pane and uncheck the option Enable Remote Play to disable the feature.
5. Now, repeat the steps to disable Remote Play in the guest system and restore them once done.
6. Again, launch Steam in both systems and check the option Enable Remote Play in the Settings window.
Method 5: Disable Hardware Decoding
The hardware decoding feature in Steam transfers the load of the CPU for processing graphics video to the GPU for your system to run smoother. But, if your GPU is outdated or incompatible with the game, you may face several conflicts such as Remote play not working. So you can disable it as follows:
1. Launch Steam and navigate to Settings as instructed in the above method.
2. Now, in the Settings tab, switch to the Remote Play tab followed by ADVANCED HOST OPTIONS, as shown below.
3. Now, uncheck the option Enable hardware encoding option and click on OK as shown below.
Also Read: Fix Steam Image Failed to Upload
Method 6: Disable IPV6
Despite obvious advantages of IPv6 over IPv4, there are a few limitations as well. When your system does not adapt IPv6 protocol, then you will face the Steam Remote Play together not working issue. Hence, you are advised to disable IPv6 as instructed below.
Note: Here, steps are demonstrated for a Wi-Fi connection. If you are using an Ethernet connection, choose the settings accordingly.
1. Right-click on the Wi-Fi icon displayed at the right-most corner of the screen and click Open Network & Internet settings.
2. Now, the Settings window will pop up on the screen. Click on Wi-Fi.
3. When you scroll down the right menu, double click on Network and Sharing Center under Related settings.
4. Again, double-click on Connections.
5. Now, click on Properties.
6. Now, the Wi-Fi Properties window will pop up. Now, uncheck the Internet Protocol Version 6(TCP/IPv6) option, as shown below.
7. Finally, click on OK to save the changes and check if the issue is resolved.
Additional Fix: If you use multiple network connections, navigate to Network and Sharing Center, then select Change adapter settings. Now right-click on the adapter and select the Disable option. Likewise, disable all the additional connections except the one you are using and check if the issue is resolved.
Method 7: Release or Renew IP
If you are using a DHCP server and an IP refresh, the host cannot find the guest system leading to Steam remote play not working issue. Thus, implement the below-instructed steps to release and renew the IPs of both computers:
1. Firstly, disconnect the network (either LAN or Wi-Fi) and try to use the Remote Play option in Steam which fails since there is no internet.
2. Then, exit Steam, connect to the network again, and check if the issue persists or not.
3. Still, if you face the issue, press the Windows key, type Command Prompt and click on Run as administrator.
4. Enter the following command and hit Enter key.
ipconfig /release ipconfig /renew
Note: You are advised to enter the commands mentioned above one by one and hit enter after typing each command.
5. Then, reboot your PC to save the changes in both systems.
6. Open the Run dialog box and type steam://open/console then, hit the Enter key.
7. Here, type the following in the Steam console. Please enter the IP address of the host system in the highlighted portion of the command.
connect_remote <IP address of the host system>:27036
Also Read: How to Play Steam Games from Kodi
Method 8: Use Static IP address
Many devices use a dynamic IP address that changes over time. However, few remote access services trust static IPs instead. Hence, to resolve the issue, assign a static IP address to your device as discussed below on both guest & host Windows PC”
1. Launch Command Prompt with administrative privileges.
2. Type the following commands one by one and hit Enter key after each command.
ipconfig /release ipconfig /renew
3. Note down the IPv4 Address, Subnet Mask and Default Gateway address as shown above.
4. Now, launch the Run dialog box and type ncpa.cpl, and hit Enter key.
5. Here, right-click on your network and select the Properties option.
6. Here, select Internet Protocol Version 4 (TCP/IPv4) and click on Properties, as shown.
7. Now, type the IPv4 Address, Subnet Mask, and Default Gateway address which you have noted down in Step 2.
8. Finally, click on OK to save the changes.
Method 9: Update Steam Client and Game
If you use an outdated Steam application, you cannot access Remote Play. Hence always make sure you use an updated version of Steam and game before giving an invite request.
Option I: Update Steam Client
1. Launch Steam and navigate to the menu bar.
2. Now, click on Steam followed by Check for Steam Client Updates… as highlighted below.
3. If you have any new updates to be downloaded, install them and ensure your Steam client is up-to-date.
4. Now, relaunch Steam.
Also Read: How to Add Microsoft Games to Steam
Option II: Update Game
1. Launch Steam and navigate to LIBRARY.
2. Now, click on HOME and search for your game.
3. Then, right-click on the game and select the Properties… option.
4. Now, switch to the UPDATES tab and click on the button to update the game if available.
Method 10: Update Graphic Drivers
If the current drivers in your system are incompatible/outdated with Steam files, then you will face the Steam remote play not working issue. Therefore, update your device and drivers to prevent the said problem.
1. Press the Windows key, type Device Manager, and click on Open.
2. You will see the Display adapters on the main panel; double click on it to expand it.
3. Now, right-click on your video card driver (say Intel(R) HD Graphics Family) and click Update driver. Refer to the above picture.
4. Now, click on Search automatically for drivers options to locate and install a driver automatically.
5A. Now, the drivers will be updated to the latest version if they are not updated.
5B. If they are already in an updated stage, the screen displays the following message, The best drivers for your device are already installed.
6. Click on Close to exit the window. Restart the PC, and check if you have a fixed Steam remote play not working in your system.
Also Read: How to Disable Steam Overlay in Windows 10
Method 11: Update Windows
Read our guide on How to Download and Install Windows 10 Latest Update to ensure Steam Remote play feature is compatible with Windows version installed.
Method 12: Disable Antivirus Temporarily (If Applicable)
Sometimes, an antivirus program will prevent you from accessing any remote accessing features, and cause Steam Remote Play together not working issue. So, read our guide How to Disable Antivirus Temporarily on Windows 10 to resolve the same.
Also Read: Fix Steam Keeps Crashing
Method 13: Disable Windows Defender Firewall (Not Recommended)
Some users reported that the Steam remote play not working issue disappeared when Windows Defender Firewall was turned off. Since, disabling the firewall makes your system more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after you are done fixing the issue.
1. Hit the Windows key, type control panel, and click on Open.
2. Here, set View by: to Category, then select System and Security.
3. Now, click on Windows Defender Firewall, as shown here.
4. Select the Turn Windows Defender Firewall on or off option from the left menu. Refer to pic below.
5. Now, check the boxes next to the Turn off Windows Defender Firewall (not recommended) option wherever available on this screen. Refer given picture.
6. Finally, reboot the PC and check if the Steam workshop not downloading issue is fixed now.
Recommended: Fix Fallout 4 Script Extender Not Working on Windows 10
We hope that this guide was helpful and you were able to fix Steam remote play together not working issue on Windows 10. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the omments section.
