Fix The properties for this item are not available

Fix The properties for this item are not available: This error message is quite common among Windows 7 & Windows 10 users but if you have recently upgraded from Windows 7 to Windows 10 then you are going to definitely face this error. So after the upgrade when the users log on they see the error message “The properties for this item are not available” in a pop box and it remains until you boot to Safe Mode. Also, the error is not limited to this only, as there are other users who are only facing this issue when they check Properties of their Drives, for example, C: drive or the external hard drive. In short, when a user accesses My Computer or This PC and right-clicks on any drive that is connected to the PC (External Hard Disk, USB, etc), then you will face the error message “The properties for this item are not available.”

Fix The properties for this item are not available error

The main cause of this error seems to be missing registry entries which can be fixed easily. Thankfully, this error is not caused by malware or some serious issue and can be easily attended. So without wasting any time let’s see how to actually Fix The properties for this item are not available error with the below-listed troubleshooting steps.

Fix The properties for this item are not available

Make sure to create a restore point just in case something goes wrong.

Method 1: Registry Fix

Note: Make sure to create a Registry Backup before doing any changes in Registry Editor.

1.Open Notepad and copy the following code as it is:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Drive\shellex]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\EnhancedStorageShell]
@="{2854F705-3548-414C-A113-93E27C808C85}"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Sharing]
@="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{078C597B-DCDD-4D0F-AA16-6EE672D1110B}]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{59099400-57FF-11CE-BD94-0020AF85B590}]
@=""

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{596AB062-B4D2-4215-9F74-E9109B0A8153}]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{D6791A63-E7E2-4fee-BF52-5DED8E86E9B8}]
"{D6791A63-E7E2-4fee-BF52-5DED8E86E9B8}"="Portable Devices Menu"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{fbeb8a05-beee-4442-804e-409d6c4515e9}]
@=""

[HKEY_CLASSES_ROOT\Drive\shellex\FolderExtensions]

[HKEY_CLASSES_ROOT\Drive\shellex\FolderExtensions\{fbeb8a05-beee-4442-804e-409d6c4515e9}]
"DriveMask"=dword:00000020

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers]
@="{5F5295E0-429F-1069-A2E2-08002B30309D}"

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\Sharing]
@="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{1f2e5c40-9550-11ce-99d2-00aa006e086c}]

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{4a7ded0a-ad25-11d0-98a8-0800361b1103}]

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{55B3A0BD-4D28-42fe-8CFB-FA3EDFF969B8}]

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{596AB062-B4D2-4215-9F74-E9109B0A8153}]

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{5F5295E0-429F-1069-A2E2-08002B30309D}]

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{7988B573-EC89-11cf-9C00-00AA00A14F56}]
@=""

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{D12267B4-252D-409A-86F9-81BACD3DCBB2}]

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6}]

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{ef43ecfe-2ab9-4632-bf21-58909dd177f0}]
@=""

[HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\{fbeb8a05-beee-4442-804e-409d6c4515e9}]
@=""

2.Once all the above code is copied into the notepad click File then Save As.

click File then select Save as in notepad

3.Make sure to select All Files from Save as type and select your desired location to save the file which can be the desktop.

4.Now name the file as The_properties_for_this_item_are_not_available.reg (the is very important).

Make sure to select All Files from Save as type and save the file with .reg extention

5.Right-click on this file and select Run as administrator. This will add the above values to Registry and if asked for confirmation click Yes.

6.Reboot your PC to save changes and see if you’re able to Fix The properties for this item are not available error.

Method 2: Disable Corrupted Shell Extension

1.In order to check which programs are causing the “The properties for this item are not available” error, you need to download a 3rd party software called ShellExView.

2.Double click the application ShellExView.exe in the zip file to run it. Wait for few seconds as when it launches for the first time it takes some time to collect information about shell extensions.

3.Now click Options then click on Hide All Microsoft Extensions.

click Hide All Microsoft Extensions in ShellExView

4.Now Press Ctrl + A to select them all and press the red button in the top-left corner.

click red dot to disable all the items in shell extensions

5.If it asks for confirmation select Yes.

select yes when it ask do you want to disable the selected items

6.If the issue is resolved then there is a problem with one of the shell extensions but to find out which one you need to turn them ON one by one by selecting them and pressing the green button on the top right. If after enabling a particular shell extension you still see’s the error then you need to disable that particular extension or better if you can remove it from your system.

Method 3: Manually check Startup Folder

1.Press Windows Key + R then type %appdata% and hit Enter.

appdata shortcut from run

2.Now navigate to the following folder:

Microsoft > Windows > Start Menu > Programs > Startup

3.Check if any left over files or folders (dead links) are there from any programs which you had uninstalled earlier.

Make sure to delete any left over files or folders (dead links)

4.Make sure to delete any such files or folders under the above folder.

5.Reboot your PC to save changes and see if you’re able to Fix The properties for this item are not available error.

Method 4: Delete the value of Interactive User from Registry

1.Press Windows Key + R then type regedit and hit Enter to open Registry Editor.

Run command regedit

2.Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{448aee3b-dc65-4af6-bf5f-dce86d62b6c7}

3.Right click on the folder {448aee3b-dc65-4af6-bf5f-dce86d62b6c7} and select Permissions.

right click on the registry key {448aee3b-dc65-4af6-bf5f-dce86d62b6c7} and select Permissions

4.In the next window that opens click Advanced.

5.Now under Owner click Change and then again click Advanced in the Select User or Group window.

Enter the object names field type your username and click Check Names

6.Then click Find Now and select your username from the list.

Click Find Now on the right-hand side and select the username then click OK

6.Again click OK to add the username to the previous window and then click OK.

7.Check mark “Replace owner on subcontainers and objects” and click Apply followed by OK.

Replace owner on subcontainers and objects

8.Now in the Permission window select your username and make sure to check mark “Full Control“.

make sure to select full control for the user account giving error

9.Click Apply followed by OK.

10.Now make sure you have highlighted {448aee3b-dc65-4af6-bf5f-dce86d62b6c7} and in the right window pane double-click on RunAs string.

11.Remove the Interactive User value and left the field blank then click OK.

Remove the Interactive User value from RunAs registry string

12.Close Registry Editor and restart your PC to save changes.

Method 5: Run SFC and CHKDSK

1.Press Windows Key + X then click on Command Prompt(Admin).

command prompt with admin rights

2.Now type the following in the cmd and hit enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

SFC scan now command prompt

3.Wait for the above process to finish and once done restart your PC.

4.Next, run CHKDSK from here Fix File System Errors with Check Disk Utility(CHKDSK).

5.Let the above process complete and again reboot your PC to save changes.

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That’s it you have successfully Fix The properties for this item are not available error but if you still have any questions regarding this post then feel free to ask them in the comment’s section.

Posted by
Aditya Farrad

Aditya is a self-motivated information technology professional and has been a technology writer for the last 7 years. He covers Internet services, mobile, Windows, software, and How-to guides.

1 Comment

  1. Perfect.
    It works
    Thanks so so much for your help

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