Fix PUBG Mobile Login Problem

Often, when you open PUBG Mobile, you are met with the Failed to Login Please Try Again error. Even after trying multiple times, you may still receive this error, if you are one such user, we will explain what is the network error and how you can fix the login problem in PUBG Mobile.

Fix PUBG Mobile Login Problem

How to Fix PUBG Mobile Login Problem

Network error in PUBG Mobile is a common issue and can be caused due to various reasons. Follow along to know all the possible reasons and solutions for the same.

Quick Answer

To fix PUBG Mobile login problem, you can try the following:

1. Restart your Wi-Fi router or modem.

2. Turn off VPN server or try using one, if the error persists.

3. Try contacting the support team for further help.

What is Network Error in PUBG Mobile? When does it occur?

Let’s see the major causes for what is the network error in PUBG mobile.

  • Poor Internet Connection: You may encounter login errors when attempting to connect to the PUBG mobile servers as a result of network congestion, low signal strength, or poor Wi-Fi connectivity.
  • Game Server Maintenance: The game servers may occasionally go down for maintenance or updates. You will be unable to log in to the game during this time, and you may receive a login error message.
  • Game server downtime: If the game servers are experiencing downtime due to technical issues, you may be unable to log in. 
  • ISP blocking: Your Internet Service Provider (ISP) may, in some cases, block access to the game servers or game platform via their DNS. This could be due to government regulations, network constraints, or other factors.
  • Incorrect Login Credentials: The username or password you entered might be incorrect. Moreover, if the user password has expired, players may experience this login problem.

Now that we know how the failed to login please try again PUBG Mobile error looks like, let’s discuss some possible solutions for the same.

Basic Troubleshooting Methods

The following are some of the most common methods that you can use to fix this issue.

1. Troubleshoot Internet Connection

Due to an unreliable internet connection, you’ll have trouble playing a game or can face login problems in PUBG Mobile. Therefore, a stable and fast internet connection is always mandatory for a seamless experience. Check out our article on The Ultimate Android Smartphone Troubleshooting Guide for troubleshooting internet connections.



2. Wait for Server Uptime

If the PUBG Mobile server is down, you can experience an internet problem that prevents you from logging in and playing the game. You can use third-party sites like Downdetector to monitor the current status of PUBG Mobile. If this is the case, there isn’t much you can do and will have to wait until the issue is resolved. If the server is not the problem, you can move on to the next potential fix.

Downdetector website

3. Enter Login Information Correctly

Another important thing to consider while looking for solutions for the PUBG Mobile login problem is making sure that you have entered the correct login information. As you have seen how this error looks like, so before you head to the next fix, make sure you check your login information is correct. As this error can often occur due to such minor mistakes.

Also Read: Fix PUBG Crashing on Launch

Method 2: Restart PUBG Mobile and Phone

Sometimes, a simple restart of the game or device can also fix the error.

Option I: Restart PUBG

You can restart the PUBG mobile app if you encounter a login problem with the game. Sometimes, simply restarting the app a couple of times can help you fix this error. 

Note: Please check your device’s settings before continuing with the steps as Android device settings can differ. The following steps are performed on Moto Edge20.

1. Tap on the square icon, to open your recent apps list.

Tap on the square button. Fix PUBG Mobile Login Problem

2. Tap on Clear all, to close the PUBG Mobile app from the background.

Tap on Clear all. Fix PUBG Mobile Login Problem

Wait for a few seconds after you close the app.

3. Now, relaunch the PUBG Mobile.

Option II: Restart Phone

If the error persists, you can try restarting your Android device. You can use this method to resolve a variety of technical glitches and minor issues. Even though restarting a smartphone is a simple task, you can explore various methods to do so in our guide on How to Restart or Reboot Your Android Phone.

Restart or Reboot Android

Method 3: Repair PUBG Mobile

If you continue to have issues with PUBG Mobile, such as log-in problems like PUBG Mobile network errors or login failed issues, you have the option to repair the game. Here are the steps to follow:

1. Open PUBG Mobile and go to the login screen.

2. On the right side of the screen, tap on the Repair button below the Enter button.

Note: Wait for the repair process to complete. This may take several minutes depending on the size of the game and the speed of your device.

repair battlegrounds mobile india pubg mobile

3. When the repair is complete, relaunch PUBG Mobile to see if the problem has been resolved.

Method 4: Disable VPN & Proxy

Turn off any VPN & Proxy settings or software you’re using. VPNs can cause lag and connectivity issues that will interfere with your gaming experience and can sometimes be the reason for the PUBG Mobile network error and login failed issue. Therefore, you can avoid using any VPN service when you launch the game. All you have to do to check if VPN is enabled is.

1. To begin, open the Notification bar at the top of the screen.

2. Now, tap on the currently active VPN.

tap on the currently active VPN to disconnect it

3. Finally, disconnect the VPN.

Method 5: Update PUBG Mobile

Check to see if your device is running the most recent version of the game. Outdated software can cause the PUBG Mobile network errors or login failed issues. Follow these steps to check for PUBG Mobile updates on an Android device:

1. On your device, launch the Google Play Store.

Open the Google Play Store app. Fix PUBG Mobile Login Problem

2. Search for PUBG Mobile in the top search bar.

search bar

3. The update process will begin once you tap on the Update button.

After installing the update, you can launch the game and check if the error is still there. If the issue, failed to login please try again PUBG Mobile persists, then try the next method.

Also Read: 8 Ways to Fix “Servers are too Busy” Error on PUBG

Method 6: Change DNS Server

The network error on PUBG Mobile could be due to the DNS server used by your internet service provider. Your DNS server may be unable to connect to the PUBG game servers for different reasons. As a result, you can try changing the DNS server on your mobile phone.

Note: On your mobile device, you can select between Google DNS and Open DNS.

If you’re playing on an Android phone, follow these steps:

1. Go to the Settings of your device.

Go to the Settings of your device. Fix PUBG Mobile Login Problem

2. Tap on Network & Internet.

Tap on Network and Internet

3. Tap on Private DNS.

Tap on Private DNS

4. Select the Private DNS provider hostname.

Select the Private DNS provider hostname. Fix PUBG Mobile Login Problem

5. Now, type, to set Google DNS and tap on Save, as shown below.

type, to set Google DNS and tap on Save

Relaunch PUBG Mobile to see if the login error has been resolved.

Method 7: Reinstall PUBG Mobile

If all other solutions fail to resolve the login problem, you may have to reinstall PUBG Mobile. This can help you fix the majority of issues as well as glitches that may be the source of the problem. All you have to do is uninstall the app and reinstall the most recent version of PUBG Mobile.

1. Go to Play Store and search for PUBG Mobile.

search bar

2. Tap on Uninstall.

3. Wait until the app has been completely removed from your Android.

4. Then, again search for PUBG in Play Store and tap on Install.

5. Once your app is installed on your device, tap Open.

Also Read: Fix PUBG Mobile App Not Installed Error

Method 8: Contact PUBG Mobile Support

If none of the methods listed above has been of any help to you. Then, it is recommended that you reach out to the PUBG Mobile support team for official assistance. Similarly, reporting your problems to the support team can be greatly useful.

PUBG Mobile support page. Fix PUBG Mobile Login Problem


The PUBG Mobile login problems can be frustrating, but there are several solutions available. The fixes mentioned in this guide can help you get back into the game and enjoy your gaming experience without interruptions. If you have any queries or suggestions, please let us know in the comment section below.

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