Fix Network Connection Error 0x00028002

Fix Network Connection Error 0x00028002

When you face any network inconsistencies in your Windows 10 PC, you will receive a 0x00028002 error code. You cannot go back to work unless you reboot your computer. The error code 0x00028002 prevents your PC from connecting to a local network. If you are struggling with network connection problems, you can try running the Windows Network Diagnostics tool. If the result of the troubleshooting tool is 0x00028002 error code, then this article will help you a lot. In this article, we have shown how to fix network connection error 0x00028002 in Windows 10.

Fix Network Connection Error 0x00028002

How to Fix Network Connection Error 0x00028002 in Windows 10

The primary reason for the network error is outdated drivers and a glitch in the internet connection. Some other reasons that cause 0x00028002 are as follow:

  • Incompatible router configurations and physical failure of the router.
  • Glitch in the Wi-Fi network.
  • Outdated or corrupt network adapters.
  • IPv6 is enabled in devices that do not support those configurations.
  • Corrupt system files in PC.
  • Malfunction in PC operation.
  • Leftover registry components in PC due to incomplete installation/uninstallation of software.
  • Virus or malware attack.
  • Outdated Operating System.
  • Issue with the Network Controller.

When your PC encounters any one or all of these reasons, you will face network connection error 0x00028002. In this case, you cannot connect to Wi-Fi correctly. Don’t worry. We are here to help you with amazing workarounds to resolve the same.

In this section, we have compiled a list of methods that will help you resolve the network connection error code with both basic and advanced troubleshooting methods. Follow them in the same order to attain perfect results.

Method 1: Reconnect Wi-Fi

Follow these basic troubleshooting steps to reconnect to your network.

1. Ensure your PC is connected to the network. Hover over the Network globe icon.

Ensure your PC is connected to the network. Hover over the Network globe icon at the bottom right corner of the screen

2. If the status is set to Not connected, click on the Network globe icon, choose your Wi-Fi network and click on Connect button. Make sure Airplane mode is not turned on.

Click on connect button. Fix Network Connection Error 0x00028002

3. If you again face the same network connection error code, then click on the Disconnect button, wait for some time and reconnect it again.

Click on disconnect

4. Try connecting to a different Wi-Fi network and check if you face 0x00028002 error code again.

Still, if you face the same problem then try to forget the network and connect again.

5. Right-click on the Wi-Fi icon and select Open Network & Internet settings.

Right click on the Wi-Fi icon displayed at the right most corner of the screen and select Open Network Internet settings

6. Click on Wi-Fi.

Now, the Settings window will pop up on the screen. Click on Wi-Fi in the left pane. Fix Network Connection Error 0x00028002

7. Scroll down the right menu, click on Manage known networks.

Now, scroll down the right menu, click on Manage known networks

8. A list of wireless networks you successfully paired up earlier will be displayed on the screen. Click on any wireless network (that seems unnecessary) and select Forget.

Click on any wireless network and select the Forget option

9. Connect to the network again. If the same problem repeats, move ahead to the next method.

Method 2: Restart Router

Many users have reported that the network connection error code arises due to problems in the router. If you diagnose a major hardware failure, then you have to replace your router, but don’t worry this does not happen often. You can resolve temporary glitches in your router with a simple restart. Here are a few simple steps to restart the router to fix network connection error 0x00028002.

Note: If you are using a cable modem/ Wi-Fi router combo device, follow the steps only for a single device.

1. Find the Power button at the back of your router.

2. Press the button once to turn it off.

router power button. Fix Network Connection Error 0x00028002

3. Now, disconnect your Router power cable and wait until the power is entirely drained from the capacitors.

4. Then, reconnect the power cable and switch it on after a minute. 

5. Wait until the network connection is re-established and try signing in again.

Also Read: Fix Computers Not Showing Up on Network in Windows 10

Method 3: Run Network Troubleshooter

Network troubleshooter helps you diagnose and resolve problems within the computer network. All the problems related to network operations will be analyzed by the troubleshooter and the issues will be displayed on the screen. This method eliminates the potential symptoms of the network connection error and prevents it from occurring again. Here are a few instructions to run Network Troubleshooter.

1. Hit the Windows key and type Troubleshoot settings in the search bar and Open.

Click on troubleshoot settings

2. Click on Additional troubleshooters.

 click Additional troubleshooters. Fix Network Connection Error 0x00028002

3. Select Network Adapter and click on Run the troubleshooter.

Now, select Network Adapter and run the troubleshooter

4. Select the network adapter to diagnose and click on Next.

select the network adapter to diagnose and click on next. Fix Network Connection Error 0x00028002

6. Wait for the troubleshooter to detect the problems.

7A. If the result is Troubleshooting couldn’t identify the problem, click on Close the troubleshooter.

 click on Close the troubleshooter

7B. If the troubleshooter has identified a problem, then follow the on-screen instructions to fix the 0x00028002 error code.

Also Read: Fix Family Sharing YouTube TV Not Working

Method 4: Repair System Files

If you have any corrupt system files or configuration files on your PC, you will receive this error code. These files lead to the malfunction of the Operating System and so, you cannot connect to any wireless network again. Here are a few instructions to run SFC (System File Checker) /DISM (Deployment Image Servicing and Management) utilities on your Windows 10 PC.

1. Hit the Windows key, type Command Prompt and click on Run as administrator.

Open Start menu, type Command Prompt and click on Run as administrator on the right pane. Fix Network Connection Error 0x00028002

2. Click on Yes in the User Account Control prompt.

3. Type chkdsk C: /f /r /x command and hit Enter key.

 chkdsk command

4. If you are prompted with a message, Chkdsk cannot run…the volume is… in use process, then, type Y and hit the Enter key.

5. Again, type the command: sfc /scannow and press Enter key to run the System File Checker scan.

Type the below command line and hit Enter to execute it. Fix Network Connection Error 0x00028002

Note: A system scan will be initiated and it will take a couple of minutes to finish. Meanwhile, you can continue performing other activities but be mindful of not accidentally closing the window.

After completing the scan, it will show either of these messages:

  • Windows Resource Protection did not find any integrity violations.
  • Windows Resource Protection could not perform the requested operation.
  • Windows Resource Protection found corrupt files and successfully repaired them.
  • Windows Resource Protection found corrupt files but was unable to fix some of them.

6. Once the scan is finished, restart your PC.

7. Again, launch Command Prompt as administrator and execute the given commands one after the other:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Note: You must have a working internet connection to execute DISM commands properly.

scan health command in Command Prompt

3. Finally, wait for the process to run successfully and close the window and check if the error code 0x00028002 is fixed.

Method 5: Re-enable Network Adapter

Sometimes, a small temporary glitch in your network adapters can cause error code 0x00028002. To resolve it completely, you can tweak Network Adapter settings. Follow the below-listed instructions to disable the Network Adapter and re-enable it later.

1. Hit the Windows key and type Device Manager in the Windows search menu. Click on Open.

Open device manager

2. Expand the Network adapters section by double-clicking on it.

Expand the network adapter by clicking on it

3. Right-click on your Network driver (for example, Intel (R) Dual Band Wireless-AC 3168) and select the Disable device option.

Right click on the network driver and click on disable. Fix Network Connection Error 0x00028002

4. Confirm the below prompt by clicking on Yes.

Then, confirm the below prompt by clicking on Yes

5. Now, the screen refreshes. Wait a while or reboot your computer. Again, Right-click on your driver and select the Enable device option.

Select the enable option

6. Finally, check if you have fixed Your connection was interrupted error in Windows 10 PC.

Also Read: Fix Windows could not automatically detect this Network’s Proxy settings

Method 6: Reset ipconfig

A network change was detected error indicates a change in IP address. Few users have reported that you could fix your connection was interrupted Windows 10 when they reset the TCP/IP configuration. Follow & implement the below-instructed steps.

1. Go to the search menu and type cmd. Click on Run as administrator.

Open command prompt and run as administrator

2. Type the following commands and hit the Enter key.

netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew

Type the following commands and hit Enter netsh winsock reset netsh int ip reset ipconfig release ipconfig renew

3. Wait for the commands to be executed and reboot your PC.

Method 7: Flush DNS Cache

DNS cache stores the DNS records in your Windows 10 PC so that you could use them in the future. This eliminates the need for any new DNS queries thereby improving the network performance. These DNS caches are not only stored in your computer but also your company and ISP as well. Flushing DNS cache is done to remove any glitches associated with the network and here is how to do that.

1. Launch Command Prompt by searching in the Windows menu and click on Run as administrator.

Open command prompt and click on run as administrator. Fix Network Connection Error 0x00028002

2. Type ipconfig /flushdns in the command window and hit Enter.

Now, type ipconfig flushdns in the command window and hit Enter

Also Read: [SOLVED] Windows detected a hard disk problem

Method 8: Disable IPv6

If you face error code 0x00028002 in your Windows 10 computer, this might be due to the fact that IPv6 is enabled in a device that does not support it. You can fix the error by disabling IPv6 as instructed below.

1. Launch the Run dialog box by pressing Windows + R keys together.

2. Type ncpa.cpl and hit Enter key.

Type ncpa.cpl command

3. Right-click on your active network adapter and click on Properties.

Now, right click on your active Network adapter and click on Properties. Fix Network Connection Error 0x00028002

4. Uncheck the Internet Protocol Version 6(TCP/IPv6) option.

Uncheck the internet protocol version

5. Finally, click on OK to save the changes and check if the issue is resolved.

Note: If you use multiple network connections, navigate to Network and Sharing Center and Change adapter settings. Right-click on the adapter and select Disable. Likewise, disable all the additional connections except the one you are using and check if the issue is resolved.

Now right click on the adapter and select the Disable option.

Method 9: Update or Reinstall Network Drivers

If the network drivers are outdated or incompatible with your Windows 10 PC, try updating them to fix the 0x00028002 error code. If updating drivers does not give you a fix, then reinstall them if necessary.

Option I: Update Drivers

1. Type Device Manager in the Windows search menu and click Open.

Open device manager. Fix Network Connection Error 0x00028002

2. Double click on the Network adapters to expand it.

Double click on network adapter

3. Right-click on your driver (e.g. Intel(R) Dual Band Wireless-AC 3168) and click Update driver.

Right click on your driver and click on update

4. Click on Browse my computer for drivers to locate and install a driver manually.

Now, click on Browse my computer for drivers to locate and install a driver manually

5. Click on the Browser button to choose any directory and click on Next.

Click on browse button and click on next. Fix Network Connection Error 0x00028002

5A. The drivers will be updated to the latest version if they are not updated.

5B. If they are already in an updated stage, the screen displays the following message, The best drivers for your device are already installed.

The best driver for your device are already installed

6. Click on Close to exit the window.

7. Restart the computer, and check if you have fixed the error.

Option II: Reinstall Driver

1. Launch Device Manager from the Windows search menu.

2. Right-click on the driver and select Uninstall device.

Right click on driver and select uninstall

3. A warning prompt will be displayed on the screen. Check the box “Delete the driver software for this device” and confirm the prompt by clicking Uninstall.

Check the box delete the driver and click uninstall

4. Download and install the drivers on your device either by a manual update or automatic update.

5. Visit the manufacturer’s website.

intel dual band wireless driver download page.

2. Find and Download the drivers corresponding to the Windows version on your PC.

3. Once downloaded, double click on the downloaded file and follow the given instructions to install it.

Also Read: How to set up a VPN on Windows 10

Method 10: Update Windows

If you have an outdated Operating System, your PC may face so many conflicts rather than 0x00028002 error code. Follow the below-mentioned steps to update Windows OS.

1. Press the Windows + I keys together to open Settings on your computer.

2. Select Update & Security.

click on Update and Security.

3. Select Check for Updates.

Select check for updates

4A. Click Install now to download and install the latest update available.

Click Install now

4B. If your system is already up-to-date, then it will show You’re up to date message.

If the Windows version is already up-to-date, then it will show You’re up to date message

Method 11: Uninstall Recent Updates

If you face the error code 0x00028002 after upgrading your Operating System, then uninstall the recent update by following the below-mentioned instructions.

1. Press and hold Windows + R keys together to open the Run dialog box.

2. Type appwiz.cpl and hit Enter.

Now, type appwiz.cpl as shown and hit Enter. Fix Network Connection Error 0x00028002

3. Click on View installed updates.

Now, click on View installed updates in the left pane

4. Select the most recent update and click on Uninstall.

Now, select the most recent update and click on Uninstall option

5. Confirm the prompt, if any, and reboot the PC.

Also Read: How to Fix Firefox Not Loading Pages

Method 12: Perform Network Reset

If you did not attain any fix to network connection error 0x00028002 by implementing all other methods discussed here, then perform a network reset. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.

Note: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Go to Settings then System and About. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.

1. Press and hold Windows + I keys together to open Windows Settings.

2. Click on Network & Internet.

Select Network and Internet

3. Click on Network reset under Status.

Click on network reset under status. Fix Network Connection Error 0x00028002

4. Confirm the prompt by clicking on Reset now.

Finally, confirm the prompt by clicking on Reset now

6. Now, your PC restarts. Ultimately, error code 0x00028002 will be fixed now.

Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any hardware failure, replace your router if necessary.

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We hope that this guide was helpful and you could fix Windows 10 network connection error 0x00028002. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.

Posted by
Pete Mitchell

Pete is a Senior staff writer at TechCult. Pete loves all things technology and is also an avid DIYer at heart. He has a decade of experience writing how-tos, features, and technology guides on the internet.

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