Fix IMAX Enhanced Disney Plus Not Working

Disney Plus IMAX Enhanced takes visual and audio quality to the next level for a immersive experience. But, facing IMAX Enhanced Disney Plus not working, which can be frustrating. In this article, you will know how to activate IMAX Enhanced in Disney Plus and fix the issue.

Fix IMAX Enhanced Disney Plus Not Working

How to Fix IMAX Enhanced Disney Plus Not Working

IMAX Enhanced is one of the latest feature of Disney Plus which was only released at the end of 2021, Therefore it is pretty obvious to face issues within the app would not allow movies to play in the IMAX Enhanced resolution. Following can be the causes for facing such issues:

  • Disney Plus servers might be down.
  • Issue with Internet connectivity.
  • Fault in the device you are streaming on.
  • Malware or Viruses.
  • Pending updates to the app.

Quick Answer

Make sure that your system is connected to the internet and has a stable internet connection. You also need to keep the Disney app up to date.

How to Activate IMAX Enhanced in Disney Plus

The IMAX Enhanced feature of Disney Plus is available for only a select number of movies. Therefore, movies which have IMAX Enhanced resolution have a sign representing this. These movies are already set to play in the IMAX Enhanced resolution and so you are not required to know how to activate IMAX Enhanced in Disney Plus. The most popular movies available with IMAX Enhanced are Iron Man (2008), Thor: Love and Thunder (2022), Guardians of the Galaxy (2014), Disney/Pixar’s Lightyear (2022), and many others but mostly from Marvel Studios.

In case you do not see the IMAX Enhanced version of the movies available with this feature then you can go forward with the below mentioned basic and advanced troubleshooting methods to fix the said issue. In case you want to know how to turn off IMAX Enhanced Disney Plus then you can find it at the bottom of this blog.

Method 1: Restart PC

If you are having problems streaming Disney Plus, restarting your computer is a solution. To do this, first shut all open tabs in the browser you’re using to access Disney Plus. Once you are done, follow these steps:

1. Click on Start.

2. Select the power icon.

3. Choose Restart from the menu.

choose restart. Fix IMAX Enhanced Disney Plus Not Working

Method 2: Wait for Server Uptime

Platform servers do occasionally experience downtime. Whatever error your device may be displaying has nothing to do with this problem. Visit the website Is it Down Right Now to confirm the status of the Disney Plus servers. If the website show that Disney Plus is facing something and is down right now, all you can do is wait for a few hours before trying again.

Is It Down Right Now. Fix IMAX Enhanced Disney Plus Not Working

Also Read: How to Update Disney Plus Account

Method 3: Run Network Troubleshooter

You may utilize Speed test for this. The minimum requirements for this should be a download and upload speed of 25 mbps. If you possess that speed, you can go with the next method. If not, running the Network Troubleshooter might help. If you have any internet connectivity problems that are not easily resolved by making any physical adjustments, such as shifting the router, you must perform some simple troubleshooting in your Windows computer. For this, please go through our guide on how to run network adapter troubleshooter on Windows 10

Run the troubleshooter for Network adapters. Fix IMAX Enhanced Disney Plus Not Working

Method 4: Clear Browser Cache

Cookies and cache are not harmful to your device. Instead, they assist in giving you a better internet browsing experience. To prevent having to change the settings every time you visit the same page, a cache simply acts as a memory for your whole browsing history. However, it can also cause problems if you make changes to page settings that stay in your computer’s memory for a long time and result in IMAX enhanced Disney Plus not working. Follow our guide to clear cache and cookies in Google Chrome.

select the Time range for the action to be completed. Fix IMAX Enhanced Disney Plus Not Working

Also Read: How Many People Can Watch Disney Plus at Once?

Method 5: Remove Malware

Viruses and malware may cause your computer to run very sluggish. Your internet speed may also be rather slow for this reason. Do follow the steps on our blog How do I Run a Virus Scan on my Computer? to find out if your device has any viruses. IMAX enhanced Disney Plus not working can be fixed with one of the 26 Best Free Malware Removal Tools from our list if you are able to locate any malware on your computer.

Virus and Threat Protection

Method 6: Update Disney Plus App

An outdated application might be the reason why you are facing this error therefore, updating the Disney Plus application to latest version may be the appropriate solution. For this, what you have to do is:

1. Launch Microsoft Store on your laptop.

Open Microsoft Store

2. Search Disney+ in the search bar at the top.

3. Click on Update.

Note: If the update option is unavailable then it means that the app is already up-to-date.

Update Disney Plus App

Method 7: Reinstall Disney Plus App

It may sometimes happen that an app doesn’t show an update option but still it might be an outdated one. Accordingl, you will have to first uninstall and then reinstall the app on your device.

1. Press Windows + I keys together to open Settings.

2. Click on Apps setting.

apps setting

3. Find and select Disney Plus and then click on Uninstall.

select Uninstall option.

4. Reboot the PC after uninstalling the app.

5. Then, download and install Disney+ app again from Microsoft Store.

Disney plus microsoft store page

After you have completed this procedure, you must login with your username/email and password. This method will most probably solve the IMAX not working on Disney Plus.

Also Read: How Do You Cancel Your Disney Plus Account

Method 8: Customer Support

If the issue persists, then contacting customer support is a great option. As Disney Plus customer support is very prompt at solving queries therefore this might help you at great length to fix the said error.

disney plus customer support

How to Turn Off IMAX Enhanced Disney Plus?

The IMAX Enhanced feature can be turned off by going in the versions tab of the movie. Here you will find two versions of the same movie named as IMAX Enhanced and Widescreen. To watch a movie in the normal widescreen resolution click on the latter. This is how to turn off IMAX Enhanced Disney Plus.


We hope that this doc could guide you on how to fix IMAX Enhanced Disney Plus not working. If you have any queries or, suggestions then feel free to drop them in the comments section below.

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