Fix Google Voice We Could Not Complete Your Call

Fix Google Voice We Could Not Complete Your Call

First released in March 2009, the Google Voice app was developed by Google LLC. The Google Voice app works as telephone service, providing Google Account users with a United States-based telephone number. The Google Voice app has grown in popularity in the United States due to its easy-to-follow interface and great connectivity. Despite its growing popularity, users often face many bugs and errors while using the app. One of such errors is a message like Google Voice we could not complete your call while trying to connect a call. Read this article to fix the Google Voice could not complete your call issue.

Fix Google Voice We Could Not Complete Your Call

How to Fix Google Voice We Could Not Complete Your Call

Google LCC has developed the Google Voice app with a sophisticated interface and user experience. However, sometimes users may experience certain connectivity issues while trying to make a call using the app. There can be several reasons for this issue that are listed below.

  • Issues with Wi-Fi connection
  • Issues with mobile data connection
  • Issues with Google account and Google Voice account
  • Issues with in-app data settings
  • Issues due to cookies and cache data
  • Issues due to the old app version
  • Issues due to faulty app installation
  • Issues when you repeatedly call the same number
  • If your account is banned temporarily due to mass calling or texting

The following guide will give you all the possible solutions to resolve the Google Voice could not complete your call issue.

Note: Since smartphones don’t have the same Settings options, and they vary from manufacturer to manufacturer hence, ensure the correct settings before changing any. This guide was tried on OnePlus Nord 5G.

Method 1: Basic Troubleshooting Methods

Before proceeding further, follow these basic fixes to resolve the issue at the earliest.

Method 1A: Make Sure Your Wi-Fi is Connected

Google Voice is accessible through the Internet only; therefore, you would need a stable Internet or Wi-Fi connection. To use Google Voice services, you must make sure that you have an active and stable Wi-Fi connection. You can follow these steps to check your Wi-Fi connection.

  • Make sure your Wi-Fi router is on.
  • Make sure your mobile is connected to your Wi-Fi router.
  • Make sure your Wi-Fi router has a stable Internet connection.

Router

Method 1B: Make Sure Your Mobile Data is On and Working Fine

If you are not using a Wi-Fi connection for the Google Voice app, you can still use mobile data to access the services. However, when mobile data is not on, you might get errors like Google Voice could not complete your call. You can avoid this issue by simply turning your mobile data on. Follow the following steps to turn on mobile data on your phone.

1. Swipe down the top notification bar to open the notification panel on your device.

2. Tap on the Mobile data option to turn it on.

Tap on the Mobile data option to turn it on

Method 1C: Make Sure Your Google Voice Account is Working Fine

One of the reasons you might be getting an error like Google Voice we could not complete your call is because there is some issue with your Google Voice account. You can try the following steps to ensure your account is working fine:

  • Trying logging into your Google Voice account using your laptop or PC browser.
  • Try to make a call using Google Voice from a laptop/PC interface.

Method 1D: Additional Preliminary Checks

  • If you are not able to make calls, ensure you have logged in with the correct credentials.
  • Check if you have enough calling credits to make a call.
  • Also, ensure the phone number is formatted correctly, i.e., enter the proper country code.
  • Try calling other contacts to know whether the issue lies with the app or contact number.
  • Check whether Google Voice is available in your country. You can find out about this on the Google Voice Help page.

Google Voice Help page. Fix Google Voice We Could Not Complete Your Call

  • If you are using Google Voice using a school or work account, contact admin to get your license.
  • If your account is banned, wait for the temporary ban to be lifted.
  • If you are trying to reach the same contact number repeatedly, try contacting after some time since it might lead to spam calls.

Also Read: How to Turn Off OK Google on Android

Below are the fixes to resolve the issue on an Android device.

Note: The Google Voice app works as a telephone service, providing Google Account users with a United States-based telephone number. However, users with Google Workspace in countries like Canada, Denmark, France, Netherlands, Portugal, Spain, Sweden, Switzerland, and the United Kingdom can also avail of the services of Google Voice.

Method 2: Update Google Voice App

If you are still getting Google Voice we could not complete your call error upon making a call using the app. You may want to check your app version. An older version might cause errors while making a phone call. You can update your Google Voice app by following these steps:

1. Open the Play Store on your Android phone.

Open the Play Store on your Android phone

2. In the search bar, type Google Voice.

3. Tap on the Google Voice from the search results.

4A. If there is an update available, tap on the Update button.

tap on update google voice

4B. If there is no update available, proceed to the next method.

Method 3: Change Data Settings

One of the reasons you cannot make calls using the Google Voice app is that you don’t have the right data settings. Allow your Google Voice app to use your Wi-Fi or Mobile data to make or receive calls rather than any other network carrier. To resolve this issue, you can follow these simple steps.

1. Open the Google Voice app.

2. Tap on Menu options at the top left corner.

3. Now, tap on Settings.

4. In the settings, tap on the Make and receive calls under the Calls tab.

tap on make and receive calls google voice app

5. Choose the Prefer Wi-Fi and mobile data option.

Also Read: How Do I Turn On or Off Google Assistant on Android

Method 4: Clear App Cookies and Cache

Data errors are one of the most common reasons mobile apps malfunction. If your Google Voice keeps giving you messages like Google Voice we could not complete your call, it is very likely because the app is experiencing some data errors. You can easily fix these issues on your mobile using simple mobile settings and follow these simple steps to clear these data issues:

1. Open Settings on your device.

Open Settings on your device. Fix Google Voice We Could Not Complete Your Call

2. Swipe down and tap on Apps & notifications.

Swipe down and tap on Apps and notifications

3. Tap on Google Voice from the app list.

4. Tap on Storage & cache.

Tap on Storage and cache. Fix Google Voice We Could Not Complete Your Call

5. Tap on Clear cache.

Tap on Clear cache

Method 5: Reinstall Google Voice App

If none of the above-given methods work and you still face the Google Voice we could not complete your call message issue, there might be an issue with your installed app. Sometimes there can be an error while installing an app which may lead to faulty performance. In this case, follow the below steps to reinstall the app:

1. Long press on your installed Google Voice app and tap on Uninstall.

2. Tap on Uninstall in the pop-up.

tap on uninstall google voice playstore app

3. When the app is uninstalled, open the Play Store.

4. In the search bar, type Google Voice and tap on Google Voice from the search results.

5. Tap on the Install button.

tap on install google voice playstore app

6. Once the installation is complete, launch the app and log in to your Google Voice account.

Also Read: What are Google Meet Codes?

Method 6: Set Up Google Voice Properly

You might face this issue if you haven’t set up your Google Voice properly. Follow the below steps to set up your account:

1. Visit the Google Voice page.

2. Click on Sign in at the top right corner and log in using your Google Voice account credentials.

Click on Sign in at the top right corner and log in using your Google Voice account credentials

3. Now, click on the gear icon to open Settings.

4. Click on Account and then Linked numbers.

5. Enter the number you want to link with Google Voice.

6. Now, enter the verification code sent to your mobile and click on Verify.

Method 7: Contact Support

If none of the methods was helpful, you can contact the Google Voice Help Community to resolve the issue.

Google Voice Help Community page. Fix Google Voice We Could Not Complete Your Call

Also Read: Fix Google Meet Grid View Extension

Additional Method: Troubleshooting Steps for Web Browsers

If you are using the browser on a laptop or PC and face this issue, you can follow all the basic preliminary checks at the beginning of the article to resolve the issue. If the issue persists, look into the following fixes:

  • Ensure you use a supported browser, such as Chrome, Firefox, Microsoft Edge, and Safari.
  • Reload your browser to avoid temporary glitches.
  • Log out and sign in to your Google account again linked to the Google voice.

Sign in to your account again. Fix Google Voice We Could Not Complete Your Call

  • Try making calls in browser’s incognito mode.

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We hope this guide was helpful and that you were able to fix Google Voice we could not complete your call issue. Let us know which method worked for you. If you have questions, queries, or suggestions, feel free to share them with us. Also, let us know what you want to learn next.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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