You may face the error code 0x80070490 in two different scenarios. Firstly, when you try to add your Gmail account to the Mail app on your device, an error message will be displayed as Something went wrong. We couldn’t find your settings. Error code: 0x80070490. The two important Windows update services, namely System Component Store or Component-Based Servicing (CBS)control all the Windows update operations, and if there are any corrupt files in them, you will face the error code 0x80070490. This error code is common when upgrading your OS from Windows 7 and Windows 8.1 to Windows 10. Furthermore, if you buy any app or game from MS Store, you may face this error. So, if you are also facing the same problem, then this guide will help you fix error code 0x80070490 Windows 10.
How to Fix Error Code 0x80070490 in Windows 10
Several reasons trigger error code 0x80070490 Windows 10. A few significant reasons are listed below.
- Third-party Antivirus preventing the latest update
- Corrupt files in Component-Based Servicing (CBS) or System Component Store.
- Corrupt registry key values
- Essential services not running
Note: this article mainly deals with troubleshooting methods concerned for error code 0x80070490 triggered from Windows update issues, a few methods are also discussed to fix the error code 78754 raised when you try to add your Gmail account to the mail app. Hence, you may follow all of these methods whenever you face this error, irrespective of the reason that triggers it.
In the upcoming section, we have compiled a list of methods that will help you fix error. Follow them in order to attain the best results.
Method 1: Run Windows Update Troubleshooter
Running the Windows Update Troubleshooter will resolve any update glitches in your PC, and this method is applicable not only for Windows 7 but also for Windows 8.1.
1. Press the Windows + I keys simultaneously to open the Settings.
2. Click on the Troubleshoot menu in the left pane.
3. Now, select Windows Update and click on Run the troubleshooter.
4. Your PC will undergo a screening process. Wait for the troubleshooter to detect problems.
5. If any issue is found, click on Apply this fix and follow the instructions given in the successive prompts.
6. Finally, restart your PC once all the issues are applied and fixed.
Method 2: Create New Account
To fix the error code 0x80070490, try creating a new local account with administrative privileges and move all your files to it. Here is how to do it.
1. Hit the Windows key and type command prompt and click on Run as administrator.
2. Now, click on the Run as administrator option to open a command prompt with administrative privileges.
3. Here, type the below command and hit Enter key.
net user administrator /active:yes
4. Now, sign out from the current account and log in again with the new administrator account created on the log-on screen.
5. Here, move all the files and folders from your old account to the new account and delete the old account.
6. Finally, add a Microsoft account to the new account created and check if you face the error code again. It must be fixed now.
Also Read: Fix Windows 10 Update Stuck or Frozen
Method 3: Run SFC and DISM Scans
Windows 10 users can automatically scan and repair their system files by running System File Checker. In addition, it is a built-in tool that lets the user delete files and fix the error. Then, follow the below-mentioned steps to implement the same.
1. Launch the Command Prompt as administrator.
2. Type sfc /scannow command and hit Enter key.
3. Wait for the Verification 100 % completed statement.
Once done, boot your PC in normal mode, and check if the issue is resolved now. If not, then follow the steps below.
4. Launch Command Prompt as instructed above.
5. Type the following commands one by one and hit Enter key.
DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
6. Finally, wait for the process to run successfully and close the window.
Method 4: Disable Third-Party Antivirus Temporarily (If Applicable)
Your antivirus suite might have any technical glitches, or may be preventing your computer from upgrading to its latest version. If so, try to disable third-party antivirus programs in your PC temporarily to fix the problem, as discussed below.
1. Navigate to the Antivirus icon in the Taskbar and right-click on it.
2. Now, select the Avast shields control option.
3. Choose the option according to your convenience.
4. Confirm the prompt displayed on the screen.
Also Read: Fix Windows Update Error 0x800704c7
Method 5: Ensure All Essential Windows Services are Running
To fix error code 0x80070490 Windows 10, check if all essential services like BITS (Background Intelligent Transfer Service), Cryptographic, MSI Installer, and the Windows Update Services are running. Here is how to do it.
1. Launch the Run dialog box by hitting Windows + R keys simultaneously.
2. Type services.msc and click OK to open the Services program.
3. Now, in the Services window, scroll down and search for BITS, Cryptographic, MSI Installer, and the Windows Update Services one by one and click on it.
4. Now, click on Properties as depicted in the below picture.
Note: You can also double-click on Windows Services to open the Properties window.
5. Now, set the Startup type to Automatic, as shown below. If the Service status is not Running, then click on the Start button.
Note: If the Service status is Running, Stop it for a while and start it again.
6. Finally, click on Apply, then OK to save the changes.
Method 6: Restart Windows Update service
Sometimes, you could fix error code 0x80070490 by manually restarting the Windows Update Service. Then, follow the below instructions to implement the same.
1. Open the Run dialog box by hitting Windows + R keys together.
2. Type services.msc and click OK to launch the Services window.
3. Now, scroll down and right-click on Windows Update.
4. Here, click on Stop if the current status displays Running.
Note: If the current status is not Running, you can skip the step.
5. You will receive a prompt, Windows is attempting to stop the following service on Local Computer… Wait for the prompt to be completed. It will take around 3 to 5 seconds.
6. Now, open the File Explorer by clicking Windows + E keys together.
7. Navigate to the following path.
8. Now, select all the files and folders by pressing Control+ A keys together and right-click on the empty space.
9. Now, navigate to the following path, and Delete all the files in the Downloads location as mentioned in the previous steps.
10. Now, go back to the Services window and right-click on the Windows Update.
11. Here, select the Start option as depicted in the below picture.
12. You will receive a prompt Windows is attempting to start the following service on Local Computer… Wait for 3 to 5 seconds and close the Services window.
Also Read: How to Enable Telnet in Windows 10
Method 7: Tweak Mail & Calendar App Settings (Mail only)
If you face the error code 0x80070490 when you try to add your Gmail account, follow the below troubleshooting steps. Else, you may skip this method.
Method 7A: Update Mail & Calendar App
1. Launch Microsoft Store by searching it in the Start menu.
2. Now, click on the three-dotted icon at the top right corner and select Downloads and updates option as shown below.
3. Now, click on Mail and Calendar in the list and check for updates.
4. If an update is available, follow the on-screen instructions to update your app else, skip to the next step in this method.
Method 7B: Set Up Calendar
You have to customize a few email settings or add a new account to fix the error in the mail. Here is how to do it.
1. Launch Calendar and navigate to Settings by clicking on the gear icon as shown below.
2. Here, in the Settings window, click on Manage Accounts as depicted.
3. Now, click on Add account and follow the on-screen instructions to set up a new account.
Finally, wait until the mail data syncs and check the mail settings if you face the error code again.
Also Read: Fix Windows Update Error 0x80070005
Method 7C: Reset Mail & Calendar App
If the above two options didn’t work, then follow the steps below:
1. Press the Windows key, type apps and features and click on Open.
2. Type and search Mail and Calendar in the list and select it.
3. Now, click on Advanced options as highlighted above.
4. Here, scroll down the Settings list and click on the Reset button.
5. Next, confirm the prompt by clicking on the Reset button again.
Wait, re-launch the app and check if the error code has vanished or not.
Method 8: Delete User ID Store Cache from Registry
Sometimes, you can fix the error by deleting the corrupt user ID store cache from the registry. This can be implemented within clicks, and you can do it very easily, as shown below.
1. Open the Run dialog box by hitting the Windows + R keys together.
2. Type regedit and click the OK button to open Registry Editor.
3. Navigate to the following path in Registry Editor.
4. Now, right-click on the folders something like S-1-5-21-2759370688-1630912525-2594222386-7192 or S-1-5-21-3740399313-2812186609-3929373113-1001 and select the Delete option as depicted.
5. Finally, restart the computer and check if you have fixed error code 0x80070490 issue.
Also Read: Fix Windows 10 Update Pending Install
Method 9: Reset PC
Follow the below-mentioned steps to reset the PC.
Note: Resetting the PC will clear all the data from your device. Hence, it is advised to create a backup before doing so.
1. Press the Windows + I keys together to open Settings.
2. Now, scroll down the list and select Update & Security.
3. Now, select the Recovery option from the left pane and click on Get started in the right pane.
4. Now, choose an option from the Reset this PC window.
- Keep my files option will remove apps and settings but keeps your personal files.
- The Remove everything option will remove all your personal files, apps, and settings.
5. Finally, follow the on-screen instructions to complete the reset process.
If you tried all of the methods above and didn’t get any fix, you can perform a system restore.
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We hope that this guide was helpful and you could fix error code 0x80070490 in Windows 10. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.