Companies around the world try to offer better plans at affordable rates to attract more and more customers. Telecom companies are the leading ones in this race of attracting more customers. There is a race among them while the customers are enjoying the plans they get. Sometimes, it gets difficult to pay bills on time due to a busy schedule. So, are you wondering how to get a 48 hour extension in MetroPCS and if does MetroPCS give you a grace period? Stay tuned until the end to get the answers to these queries. Also, in this article, you will learn how to get longer extension with MetroPCS.
Can You Get 48 Hour Extension in MetroPCS?
You will get to know if you can get 48 hour extension in MetroPCS further in this article. Keep reading to learn more about it in detail.
What is MetroPCS?
Metro by T-Mobile, formerly known as MetroPCS, is a mobile network carrier powered by the largest 5G network in America, T-Mobile. It is a wireless-prepaid service that provides no-contract cell phones. It offers up-to-date CDMA technology to its customers, including other services, like text, data, and nationwide calls.
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How to Know It Is Time to Pay the MetroPCS Bill?
Generally, you will receive a text message on your phone. The message states your account number, due date, and the amount you owe to the company (your bill). If you want to check it now, you can do so through the My Account option in the My Metro application under the view statements section.
How to Pay MetroPCS Bill?
The company offers you several methods, namely, online, in the store, by phone, or mail.
- You have to visit the Metro by T-Mobile website and make the payment with your debit or credit card.
- Another method is to use your phone and call customer care service. Or you can use the My Metro application to make the payment. Did you notice the option about 48 hour extension in MetroPCS application?
- Next, is to use the offline methods to pay the bill: Visit the MetroPCS store, MetroPCS store payment machine, MetroPCS store drop box, or Authorized Payment Center to pay the bill.
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How Long Does It Take to Process Your Payment?
Different methods of payment have different time spans to process your bill payment. If you paid through an Authorized Payment Center or MetroPCS store, the payment will be processed in 2 hours. It will take 24 hours to process the bill payment if you paid through the Payment Machine at the MetroPCS store. The longest time is taken by the mail method in which your paid bill will be reflected in your account within 7 to 10 days.
Does MetroPCS Give You a Grace Period?
The grace period means the extra time given to you by the company or the lender to whom you have to pay back. For example, your credit card bill arrives on the 1st of each month, and the due date mentioned on it is the 15th of that month. Here, the time of 14 days that is provided to you for paying the bill is your grace period. Other than 48 hour extension in MetroPCS, it also offers you the chance to pay the bill by the due date, but if you fail to make the payment, your services will be barred.
How to Get Longer Extension with MetroPCS?
Well, according to the users, Metro is willing to give you 1 extension per month. The time limit of the extension can be between 48 hours to 72 hours. This extension is to keep the services running to make it easier for you to pay the bill during the extension. For example, if you changed your number, you are paying through your phone, you need to contact the bank to make the payment, etc. But if you fail to do so, there will not be any more extensions, and your services will be stopped until the payment is done. You cannot get longer extension with MetroPCS.
Can You Get 48 Hour Extension in MetroPCS?
Yes. The newly released Android application of MetroPCS makes it possible for suspended users to get an extension. According to MetroPCS, their qualified subscribers can use the application and apply for an extension on paying their bills in case they are suspended. But the extension will only be for the next 48 hours, not more.
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Can You Pay More at a Time?
Yes. If you are willing to pay more than your monthly bill, you can do so. The excess amount will be added to your service provider account. The amount will be adjusted for the next bill. You will not receive any notification about paying the bill until the amount is fully adjusted.
What If You Forget to Pay for Longer Periods?
There is a condition: if you did not make the payment for two due dates, consecutively, the company will discontinue your services. There will be no extension this time and your number may also be given away to a new customer.
Why was Your Payment Declined?
Sometimes, the payment gets declined. There can be some possible reasons behind it. Take a look at the list mentioned below to understand the reason behind that failed payment, which is helpful after knowing about the 48 hour extension in MetroPCS.
- You are making payment for the expired account number. It happens when your services are permanently discontinued due to pending bills.
- You entered the incorrect phone number or MetroPCS number.
- Due to insufficient funds in your account or credit card.
- Duplicate payment is detected.
No matter what the case is if your payment was declined, you need to contact customer service and inform them about this. They will look into it and confirm to you the success or failure of the payment and whether you need to make another payment.
Will There Be Any Excess Charges on the Bill Amount?
Yes. As per the wireless for all plan, which is their current tax-inclusive non-promotional plan, your bill each month will remain the same as that of the plan that you chose. There will not be any excess charges on your bill amount unless there were changes made to your account. Some service charges that you need to pay during payment of the bill are as follows:
- $4 would be charged as service charges if you paid your bill by calling customer service or paid via the counter in the offline stores, or authorized payment center.
- $3.50 will be the service charge if you paid the bill using Western Union.
- $2 service charge is to be paid for making the payment through the payment machine, even if you do not take 48 hour extension in MetroPCS.
How to Reactivate Your MetroPCS Phone Re-Activated?
This can be done only if your number was not permanently deleted from your account and allotted to another customer. But if they have the number, and you want to reactivate it, you need to call customer care services and follow the procedure. You will be charged $10 as reactivation fees along with other costs liable as per their prevailing plans.
Is There Any Late Fees for Paying After Due Date?
No, there is nothing like late fees in their system. You will be charged only according to the plan that you opted for. You have to pay by the due date otherwise your services will be temporarily disconnected until the payment is done.
Can You Pay MetroPCS Bill in Installment?
Yes, the payment amount can be converted into installments. This is possible by splitting the bill amount into half and paying the first half at the beginning of the billing cycle and the rest amount at the end of the billing cycle. The other half must be paid before or on the due date.
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