Ready to crush your enemies and conquer the battle, but troublesome errors hit hard on your daydream? Lately, multiple users have reported facing Error Code 107 – Failed to load web page (unknown error) on Steam. We completely understand the annoyance of being unable to download a game on the client right when you’re itching to dive in. So, today’s article will explain what error code 107 on Steam is and how to fix it on a Windows PC. Let’s put an end to it, once and for all!
What is Steam Error 107?
Steam offers a built-in web browser for gamers looking to access web content without leaving their gaming sessions. Designed for convenience, it allows you to check game guides and community forums, or even watch videos, all while keeping one eye on the game. However, the same turns out to be cryptic when users face the discussed error while trying to access the Steam browser.
Now that the error message already refers to it as an unknown error, which means that Steam can’t pinpoint the particular reason. However, here are some of the possible causes:
- Poor Internet Connectivity
- Corrupt Steam Web Browser or Download Cache
- DNS Cache Issues
- Outdated Steam Client
Method 1: Basic Troubleshooting Methods
We’ll start with easy-to-go techniques and see if they can quickly fix the discussed error.
Method 1.1: Restart Steam, then PC
The first attempt is to restart the Steam client app as this can generally fix minor temporary glitches that might have occurred while loading the app. If this does not help, restart the PC.
Method 1.2: Wait for Steam Server Uptime
It is possible that the Steam server in your region is currently experiencing downtime issues or undergoing maintenance. To confirm this, check the same on the Steam status page. If any discrepancies are reported, wait until they’re resolved.
Method 1.3: Run Steam as Administrator
Running Steam as an administrator provides it with elevated privileges and fewer restrictions on the system. This can potentially fix the error and ensure a smoother performance. Follow the steps:
1. Right-click on the Steam shortcut on the Desktop.
2. Select Run as administrator from the context menu.
Method 1.4: Update Steam, then Windows
Error code 107 on Steam could also be caused due to the outdated client app on the PC. You can update it to fix the error. Follow the steps:
1. Launch Steam and click on Steam at the top left corner.
2. Click on Check for Steam Client Updates…
3. If any updates are available, Download and Install them.
4. Update Windows on the PC and then check if the error is fixed.
Method 2: Troubleshoot Network Connectivity Issues
As an online platform, Steam needs good stable internet connectivity to function flawlessly and avoid such errors. However, in case the device is connected to a poor source of internet, you would need to improve it to fix the issue. Follow the methods outlined in our article on Slow Internet Connection? 10 Ways to Speed up your Internet!
Method 3: Clear Corrupt Cache on Steam Client
Steam cache files stored in the directory help games load faster and update efficiently. However, corrupt or damaged files can result in errors within the client app. Let’s delete them.
Method 3.1.: Delete Steam Web Browser Data
Steam’s built-in web browser saves cache files. Follow the steps to remove those conflicts causing temporary data and files:
1. Open Steam, click on Steam at the top left corner, and choose Settings from the drop-down menu.
2. Move to the In Game tab and click on Delete next to Delete Web Browser Data.
Also Read: Top 9 Popular Free New Game Releases on Steam
Method 3.2: Delete Steam Downloads Cache
Steam download cache stores temporary files related to game downloads and updates, which when corrupt can lead to various issues, including Error Code 107. Follow these steps to remove them:
1. Launch Steam, click on Steam, and select Settings from the menu.
2. Navigate to the Downloads tab on the left.
3. Click on Clear Cache next to Clear Download Cache.
Method 4: Update Graphics Drivers
Graphics drivers enable communication between the OS and the graphics card. It is essential to keep them updated to ensure optimal performance and compatibility with games and the Steam client. Refer to our guide on How to Update Graphics Drivers in Windows 11.
Method 5: Re-enable Time Synchronization in Windows
Incorrect synchronization of the PC’s system time with online services and applications like Steam can lead to authentication and connection issues. Follow the steps to re-enable time synchronization in Windows 11:
1. Press the Windows key+I to open Settings.
2. Click on Time & language in the left sidebar, then select Date & time from the right pane.
3. Enable the toggles for Set time automatically and Set time zone automatically.
4. Now open Steam and check if the error is fixed.
Method 6: Flush DNS Cache
Corrupt DNS cache files can trigger the error code 107 on Steam. Flushing them out clears all issues pertaining to incorrect or outdated DNS records that may be preventing the Steam client from connecting to the server. Follow the steps:
1. Press the Windows key + R to launch the Run dialog box.
2. Type ipconfig /flushdns in the text field and press Enter.
This process will clear your DNS cache.
Method 7: Disable Steam Beta (If Applicable)
Although beta programs let you test new features before launch, they’re also unstable and often encounter such errors. If you have got an active Steam Beta program, disable it and switch back to the stable client version to fix the issue.
1. Launch the Steam client on the PC.
2. Click on Steam at the top left corner and from the dropdown menu, select Settings.
3. Move to the Interface tab, click the drop-down arrow next to Client Beta Participation, and select No beta chosen.
4. Steam will prompt you to restart the client, confirm this prompt.
Also Read: 35 Best Sandbox Games on Steam
Method 8: Provide Required Permissions to SteamService.exe
SteamService.exe is responsible for various background tasks and system service functionalities related to Steam. It ensures the client runs smoothly and efficiently and manages updates & game installations. However, if Windows is unable to recognize this component, it can trigger the error code 107. To fix this, provide all permissions to SteamService.exe:
1. Open the File Explorer on the PC.
2. Follow the path: Windows (C:) > Program Files (x86) > Steam > bin.
3. Right-click on steamservice and select Properties from the context menu.
4. Move to the Digital Signature tab.
5. In the Signature list box, click on Valve Corp, followed by Details.
6. In the General tab, click on View Certificate as shown.
7. Click on Install Certificate.
8. Under Store Location, select Local Machine and click on Next.
9. Select Yes in the UAC prompt to confirm.
10. In the Certificate Import Wizard, choose Automatically select the certificate based on the type of certificate and click on Next.
11. Click on the Finish button to install the Valve certificate and then launch Steam.
Method 9: Allow Steam through Windows Firewall
Windows Firewall blocks volatile network traffic to prevent unauthorized access or threats to the system. Now if you do not wish to disable it completely, let’s add Steam as an exception from being monitored. Follow the steps outlined in our guide on Allow or Block Apps through the Windows Firewall.
Method 10: Reinstall Steam
Lastly, if the error still persists, you can try reinstalling the Steam client app. This would download and replace all the corrupt and damaged files, eventually fixing the error.
Note: Before you uninstall Steam, make sure to back up any important game files. Refer to our guide on How to Backup Steam Games.
Now to reinstall:
1. Open the Control Panel and select Uninstall a program under Programs.
2. Right-click on Steam, select Uninstall, and follow the on-screen instructions.
3. Search for %localappdata% in the Start menu and delete the Steam folder from it.
4. Similarly, search for %appdata% and delete the Steam folder.
5. Restart the PC.
6. Now INSTALL STEAM from Steam’s official website.
7. LOG IN to your Steam account and check if the error is fixed.
Recommended: 40 Interesting and Funny Question Games to Play with Friends on WhatsApp
We hope this article helped fix Steam Error Code 107 on Windows PC. If you have any queries or suggestions, feel free to share them in the comments section below. Stay tuned to TechCult for solutions to any such app and tech-related issues.
