When it comes to online messaging platforms, timely notifications are the backbone of staying connected. We believe you wouldn’t want to miss out on important messages or updates. Known for its privacy features and extensive functionality, Telegram has been a widely used platform. Unfortunately, it’s not devoid of unexpected bugs or glitches. Sometimes users have reported facing issues with their Telegram notifications not working on their Android devices. Let’s discuss and fix this issue in today’s article.
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How to Fix Telegram Notifications Not Working on Android
Seamless and reliable communication is pivotal for users. Stay tuned to swiftly resolve the notification concerns on Telegram and ensure that the app remains consistent and responsive. Let’s take a look at the causes and then fix them.
To fix this error, ensure proper Internet connectivity, and enable notifications in Telegram in-app settings as follows:
1. Open Telegram and navigate to Settings, followed by Notifications and Sounds.
2. Under Notifications for chats, toggle on Private Chats, Groups, and Channels.
3. Scroll down and toggle on Keep-Alive Service & Background Connection.
Why is Telegram Not Showing My New Messages
There could be a few possible reasons that might tend to trigger this issue in the Telegram app, such as:
- Internet connectivity issues
- Enabled battery or data saver
- Restricted Background usage
- Disabled in-app notifications
- Outdated app
Note: Since smartphones don’t have the same Settings options, they vary from manufacturer to manufacturer. Hence, ensure the correct settings before changing any on your device. The steps were performed on Samsung S20 FE 5G, as shown in the illustrations below.
Method 1: Basic Troubleshooting Methods
Before we move to complex methods, let’s start with some simple ways and see if they can resolve this issue easily, and in no time.
Method 1A: Restart Device
Usually, temporary glitches can easily be fixed by restarting the device using the power button.
Method 1B: Wait for Server Uptime
There are chances that the server for your region might be facing huge traffic or simply, be in maintenance mode. So check the server status online using a simple search or any downtime detector.
Method 1C: Troubleshoot the Network Connectivity
If the device is connected to a slow and unstable internet source, it might cause several issues. Refer to our guide on How to Boost Internet Speed on Your Android Phone.
Method 1D: Log into Telegram Again
You can also log out of the app and re-login, in case it would help solve the problem. Follow the steps:
1. Open Telegram and tap on the three horizontal lines icon at the top left corner.
2. Tap on Settings.
3. Now tap the three vertical dots icon at the top-right corner and select Log Out.
4. Log In to the app again using your credentials.
Method 2: Ensure Proper Settings
There are a few settings that you need to check and modify if needed, in order to fix the issue as well. Go through them as mentioned below:
Method 2A: Turn Off Do Not Disturb (If Enabled)
In case you have an active Do Not Disturb (DND) running on your Android smartphone, this could be why notifications from Telegram are not working and showing new messages to you. Turn it off.
1. Follow the path: Settings > Notifications > Do not disturb.
2. Toggle off Do not disturb.
Method 2B: Disable Battery Saver and Data Saver (If Enabled)
Battery Saver or Power Saving feature is helpful in situations where the device is low on battery as it restricts background usage of resources and limits functionality of apps to conserve charge. However, this can also prevent apps from sending notifications.
1. Follow the path: Settings > Battery and device care > Battery.
2. Toggle off Power saving.
Similarly, data saver helps users to preserve the consumption of internet data. This restricts the usage of data by apps running in the background. Hence, Telegram would neither receive messages when not used nor will send notifications.
1. Follow the path: Settings > Connections > Data usage.
2. Tap on Data saver and toggle off the Turn on now option.
Method 2C: Allow Telegram to Work in Background
Make sure background processes for Telegram are not restricted. This might affect the functionality of the app to conserve the usage of system resources.
1. Navigate the path: Settings > Apps > Telegram.
2. Tap on Mobile data and toggle on Allow background data usage.
3. Now go back, tap on Battery, and select Unrestricted.
Method 3: Update App & Device, As Needed
Outdated apps are prone to bugs and glitches that lead to such malfunctioning. We suggest you update the Telegram app as it might fix if the issue is triggered by any bug.
1. Search for Telegram in the Google Play Store.
2. Tap on Update.
Similarly, check for Android or security updates on the device and install them if available.
1. Open Settings, scroll down and tap on Software update.
2. Tap on Download and install.
3. If there are any pending updates, tap on Download and then install them.
Method 4: Enable All Notifications
Unfortunately, there is a possibility that Telegram notifications might not be working on your Android device because they are turned off. All you need is to enable them.
Method 4A: Enable Notifications in Device Settings
In case you have completely turned off or muted notifications on the device to get rid of the constant chimes, follow the steps below to enable them for Telegram.
1. In the Settings app, tap on Notifications.
2. Tap on App notifications.
3. Scroll down to Telegram and enable it using the toggle.
4. Now, tap on Telegram and make sure that under the Alerts section, Allow sound and vibration option is enabled.
5. In Notification types, tap on Lock screen and Pop-up to allow both of them, if not already.
6. Finally, tap on Notification categories and toggle on all the options.
Method 4B: Enable In-App Notifications for Telegram
Once device notifications are enabled, you also need to enable notifications in the Telegram app in case they are still not working on the Android device. Follow the under-mentioned steps:
1. Open Telegram and tap on the three horizontal lines at the top-right corner.
2. Tap on Settings, followed by Notifications and Sounds.
3. In the Notifications for chats section, toggle on Private Chats, Groups, and Channels.
4. Now, scroll down, and in the Other section, toggle on Keep-Alive Service and Background Connection.
Method 5: Allow Access to All
If you are still facing the error, here are a few more ways you can fix this issue and get back the Telegram notifications to absolutely normal working and show new messages on the Android device.
Method 5A: Unmute Problematic Contacts
If the issue is limited to any particular contact or group for which you are not receiving notifications, there is a possibility that you might have accidentally put them on mute.
1. Open Telegram and navigate to the contact/group you have the notification issue with.
2. Tap on their username/display name at the top of the chat thread.
3. Slide the toggle next to Notifications.
Method 5B: Delete Exceptions
If you have notification enabled already on Telegram but have added any chat, group, or channel as an exception in the past, this is why you are not receiving notifications for them. Follow the steps below to remove them:
1. Open Telegram, navigate to Settings, followed by Notifications and Sounds.
2. Tap on Private Chats/Groups/Channels in which you want to remove the exception.
3. Now tap on Delete All Exceptions.
Method 6: Clear Telegram App Cache
Apps store cache data in the device storage. However, occasionally these files may get corrupt and turn out to be problematic in the functioning of the app. Deleting them will fix the issue.
1. Navigate the path: Settings > Apps > Telegram.
2. Tap on Storage, followed by Clear cache.
Also Read: How to Read Telegram Messages Without Seen
Method 7: Contact Telegram Support
Unfortunately, if the error still persists and none of the solutions seem to help it out, you can reach out to Telegram support. They might help you with fixing the issue. You can also try to reach them out through their official Twitter handle.
Method 8: Reinstall Telegram
As a last resort, we suggest you uninstall the existing Telegram app on the device and install it again. Doing so replaces all the corrupt or damaged files, and installs the missing ones as well.
1. In the App Drawer, tap and hold on the Telegram icon.
2. Select Uninstall from the pop-up.
3. Now install Telegram from Google Play Store and Log in.
Recommended: How to Find Someone on Telegram Without Username
That brings us to the end of our article on Telegram notifications not working on Android. We hope our guide was helpful. If you have any queries, or suggestions for us, do let us know in the comments section. Stay connected to TechCult to find out solutions to any more such tech-related issues.