How to Fix PUBG Mobile Server Did Not Respond

Return to action-packed PUBG battles with these quick fixes!

PUBG Mobile is a top-tier battle royale game for mobile platforms, delivering an immersive gaming adventure. Nonetheless, there are moments when players come across a Server did not respond. Please return to the login page and try again error, hindering their ability to log into the game and access its features. Multiple factors can contribute to this issue. In this article, we will explore proven methods to fix the PUBG Mobile server did not respond problem, ensuring your return to uninterrupted gameplay.

How to fix PubG mobile server did not respond issue

How To Fix PUBG Mobile Server Did Not Respond 

As is clear from the name of the error, PUBG server issues arise due to server downtime or technical issues. Apart from this, there are other possible reasons that can interrupt your gameplay. Therefore, it is essential to identify its root cause to apply the appropriate method to fix it. Let us fix it in the upcoming paragraphs. 

Quick Answer

To fix the PUBG Mobile error, use a VPN and attempt to connect to a different server. If this does not work out, update the game as follows:

1. Open Google Play Store app on your Android device.

2. In the search bar, search for PUBG Mobile.

3. Now, tap on the Update button. 

What Causes PUBG Connection Problem?

You might be thinking what causes the PUBG connection problem? Here are some possible reasons for the issue:

  • Poor internet connection
  • Server maintenance
  • Outdated game version
  • Network congestion
  • App Cache

Method 1: Basic Troubleshooting Methods

Try these basic troubleshooting fixes first to get the said error resolved.

1A. Reboot Android Mobile

If you are experiencing PUBG Mobile server did not respond issue on your Android device, one possible solution is to reboot your device. This can help resolve various connectivity issues and refresh the device’s network settings. To perform the steps follow our guide on How to Restart or Reboot Your Android Phone?

Press and hold the Power button

1B. Ensure Proper Internet Connection

To resolve the PUBG Mobile gameloop server did not respond error, ensure a stable internet connection. Weak or unstable connectivity may cause communication disruptions, leading to an error message. In case you encounter any difficulties with your internet connection, we have a helpful guide available on Boost Internet Speed on your Android phone that you can refer to.

Click on the toggle switch located next to ‘Airplane mode’ to turn it off | PUBG mobile server did not respond

Also Read: Fix PUBG Mobile Login Problem

1C.Verify PUBG Server Status

Verifying the PUBG server status can help resolve the issue by confirming whether the problem is related to the game servers or not. To do so, you can visit third-party sites like Downdetector or the social media accounts of PUBG and check for any announcements or updates regarding server maintenance or issues.

PUBG server status

Method 2: Update PUBG Mobile

You must also ensure that your device is running the latest version of PUBG to avoid any errors. This is because an outdated version of the game can lead to network as well as server issues. So, to avoid the server did not respond PUBG mobile gameloop error, update PUBG Mobile using the following instructions:

1. Open the Google Play Store app on your smartphone.

2. In the search bar, search for PUBG Mobile.

Search for PUBG Mobile in the search bar

3. Now, tap on the Update button to install the latest version of the game.

Once the update is installed, launch PUBG Mobile, and check if the server issue has been resolved.

Method 3: Turn On VPN

Using a VPN is necessary while playing games like PUBG Mobile. This is because PUBG Mobile is not available in most regions and using a VPN helps you to bypass location restrictions easily and eventually server-related issues as well. So, to turn on the VPN on your Android phone:

1. Tap on the Settings app.

Tap on Settings app

2. Open the Other networks & connections tab.

Open Other networks & connections

3. Tap on VPN.

Tap on VPN | PUBG mobile server did not respond

4. Tap on VPN under Personal VPNs and make sure you are connected to it.

Connect to a VPN

Method 4: Clear Cache

Clearing the cache for PUBG Mobile can help resolve various issues with the game, such as the server did not respond PUBG mobile gameloop, lag, crashes, and freezing. Deleting the temporary data stored in the cache can free up storage space and improve the game’s performance. Read out our guide to Clear cache.

Tap on the Storage and memory option | PUBG mobile server did not respond

Wait for the cache files to be cleared. Depending on the amount of data stored, this may take a few seconds or minutes. Once the cache is cleared, you can exit the settings and launch PUBG to check if the issue has been resolved.

Also Read: Fix PUBG Error Code 154140716

Method 5: Reinstall PUBG Mobile App

As you already know what causes PUBG connection problem, it is easy to intercept that it could be due to a corrupted file. By uninstalling and reinstalling the PUBG Mobile app, you can ensure that any corrupt or damaged files or settings are completely removed and replaced with fresh, clean files. This can help resolve various issues with the game.

1. On your device’s home screen, locate the PUBG Mobile app icon.

2. Press and hold the application icon until a menu pops up.

3. From the menu, select Uninstall to remove the app from your device.

Tap on Uninstall

4. Confirm the action by selecting Uninstall on the pop-up message. Wait for the app to be uninstalled completely.

Select Uninstall | PUBG mobile server did not respond

5. Next, open the Google Play Store app on your device.

6. Search for PUBG Mobile in the search bar at the top of the screen.

7. Tap the Install button to download and install the app on your device.

Wait for the installation process to complete. This may take several minutes, depending on your internet connection speed. Once the installation is complete, launch the PUBG Mobile app and log in to your account.

Method 6: Contact PUBG Support Team

If none of the above methods work, you can contact the PUBG Support team for official assistance to get the server error fixed as soon as possible.

PUBG support team | PUBG mobile server did not respond

We hope that the information we’ve shared regarding how to fix PUBG mobile server did not respond has been useful to you. If you have any additional questions or concerns, please don’t hesitate to reach out to us by leaving a comment. Thankyou for reading!

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