Truecaller has been the trusted ally for its users to identify calls and detect spam. Not just that, many people also use it as a calling and messaging app to connect with friends, family, and colleagues. However, occasionally, the app throws us a curveball where the messages refuse to send or reach their intended recipients. In today’s article, we will show you how to fix Messages Not Sent or Delivered on Truecaller. Let’s get started.
Table of Contents
How to Fix Messages Not Sent or Delivered on Truecaller
Truecaller offers users both Chat and SMS modes. While the Chat feature generally works within the app, you have to enable Truecaller as the default messaging app on the device to send an SMS. If it is already enabled and you still find issues with texts being sent and delivered on it, we will resolve the issue further in today’s article.
To fix the issue, restart the device, shorten the length of the message, and send it again. If you still face the issue, clear the app cache data.
1. Navigate to Apps and select Truecaller.
2. Tap on Storage, followed by Clear Cache.
What are the Causes of Messages Not Being Sent or Delivered on Truecaller?
Before we look forward to fixing the error, here are some of the reasons that might be causing it.
- Network Error
- Server issues
- Recipient blocked you
- Recipient number hasn’t registered
- Outdated app
- Issues with cache data or glitch
Note: Since smartphones don’t have the same Settings options, and they vary from manufacturer to manufacturer. Hence, ensure the correct settings before changing any on your device. These steps were performed on Samsung S20 FE 5G, as shown in the illustrations below.
Method 1: Basic Troubleshooting Methods
If messages are already sent from your device, but are not being delivered to the recipient, there is a chance that they might have blocked you. If that’s not the case, let’s start with a few checks and basic level troubleshooting.
Method 1A: Wait for Server Uptime
It is possible for Truecaller servers to become overloaded with or encounter malfunctions and in such cases it the service may face a server outage. Check the server status for Truecaller and if you find any such issue in your region, wait for some time until it gets fixed. Once done, you will be able to send messages successfully.
Method 1B: Restart Phone
As you reboot your Android phone, the system will close all running apps and processes. Thus ultimately clears out any temporary data and fix minor glitches that may be causing issues with Truecaller. Follow our guide How to Restart or Reboot Your Android Phone? to appropriately restart the device.
Method 1C: Ask them to Register Phone Number
The chat feature in Truecaller only works within the app itself and if you have been sending a text to someone using it, the service needs to identify them. Hence, any message sent from you would not be delivered to the other person until their number is registered with Truecaller and the app is installed on their device. So, ask them if they are registered with their phone number and have the app installed on their device.
Also Read: How to Activate Truecaller on Android
Method 1D: Shortern Message
Length of messages many a times cause trouble on Truecaller. If you wrote a longer text that doesn’t seem to be sent from your device or delivered to the recipient, we suggest you split the same or try to send a shorter one. By doing this, the text would be easily delivered.
Method 2: Allow SMS Permission
Truecaller SMS works only when allowed permission to work as the default messaging service. If you are unable to send messages from it, this can be because of not enabling the same.
1. Open Settings and scroll down to Apps.
2. Select Truecaller from the list and tap on Permissions on the App info page.
3. In the Not allowed section, tap on SMS.
4. Tap on Allow to grant SMS access for it.
5. Now go back to the App info page and tap on Messaging app in the Defaults section.
That is it! Now send a message from Truecaller and check if it is being sent and delivered.
Method 3: Allow BackDground Data Usage
Background data usage helps to refresh the app and keep it up-to-date by constantly, from the background itself. However, for it the data usage needs to be enabled. Follow the steps mentioned below:
1. Open Settings on the device and navigate to Apps.
2. Select Truecaller from the list and tap on Mobile data.
3. Toggle on Allow background data usage.
Method 4: Clear Cache Data
As we use the app, over the time it accumulates lots of cache files that might get corrupted and creates errors in the functioning of the app. Ultimately, this can also cause failure to send messages on Truecaller. Follow the steps to clear them out.
1. Follow the path: Settings > Apps > Truecaller.
2. Tap on Storage and then tap on Clear cache.
Method 5: Enable SMS Delivery Report
If messages are already sent from your device but you cannot see whether they are delivered to the recipient or not, it might also be because delivery report feature on the app is turned off. Enable it to see whenever your sent message gets received by the recipient.
1. Open the Truecaller app and tap on your profile picture at the top-left corner.
2. Now tap on the gear icon at the top-right corner.
3. In the Settings menu, tap on Messaging.
4. Toggle on SMS delivery reports.
Method 6: Update App
There is a possibility that there is no issue with your network connectivity or your phone but with the app itself. Outdated apps could cause trouble. Follow the steps to update Truecaller.
1. Launch the Google Play Store and search for Truecaller.
2. Tap on the Update button if there is any.
Method 7: Reinstall App
Apps often encounter bugs and other minor and major glitches that cause issues with its features. In such case, reinstalling the app might solve your problem.
1. Tap and hold on the Truecaller icon in the app drawer.
2. Select Uninstall.
3. Now search for Truecaller in the Google Play Store.
4. Tap on Install.
5. Once the process is completed, log in to your account and send an SMS to check if the error is fixed.
Recommended: 15 Best Caller Id App For Android
We hope our guide could help you fix the messages not sent or delivered on Truecaller error. If you have any queries or suggestions for us, do let us know in the comments section below. For more tech-related queries, stay connected to TechCult.