How to Fix It’s Not You It’s Us on Facebook Dating

Troubleshoot error to meet your perfect digital match!

If you’ve stumbled upon the infamous It’s not you, it’s us message on Facebook Dating, you’re not alone. The online dating struggle is real, especially when your goal is to make connections with a person but end up spending hours with the app errors. But fear not, we are here as your tech-romance therapist ready to guide you through the digital dating jungle and fix this Facebook dating error within a few steps.

How to fix its not you its us on facebook dating

Why it’s Showing It’s Not You It’s Us On Facebook Dating?

Facebook dating something went wrong or Facebook dating profile disappeared issues mostly occur due to minor glitches of the incomplete profile setup process. A few other reasons that might lead to this issue are age/region restrictions, new or inactive Facebook account, or violation of Community Guidelines.

Quick Answer

Make sure you’re not trying to use Facebook Dating Feature from a from a geo-restricted region where it isn’t available yet. This feature is only available in a limited number of countries according to the official website.

Method 1: Change Your Age on Facebook

If Facebook Dating isn’t working on your phone, then check if the age on your account profile shows that you’re below 18 years. Make sure to update your age on Facebook to 18 or above, restart the app, and you should see the Dating feature.

1. Tap on the hamburger icon in the top right of Facebook.

2. Go to Settings & Privacy > Settings.

3. Tap on See more in Accounts Center and then select Personal details.

4. Select Date of birth and tap on Edit.

5. Change your date of birth and tap on Save to confirm the change.

tap on Save

Method 2: Ensure Account is Currently Active

To use Facebook Dating, you need an active Facebook account that’s been around for at least 30 days after creating a new account to avoid bots. Also, ensure you’ve been active on your Facebook profile regularly to access Dating.

Method 3: Follow Facebook Community Standards

Make sure you follow Facebook Community Standards and avoid breaking any rules while matching with other profiles. These guidelines set clear rules about acceptable behavior on the platform to maintain a secure environment for all users. Remember, if you break Facebook rules, it might not only stop you from using the dating feature but you’ll also end up losing your main Facebook account forever.

Also Read: 10 Ways To Fix Facebook Dating Is Not Working

Method 4: Enable Facebook App Notifications

If you’ve disabled notifications for the Facebook app, you won’t get updates related to Facebook Dating. To do so:

1. Go to the Settings page on your Facebook account.

2. Choose Notifications under Preferences.

3. Swipe down and choose Other notifications.

4. Turn on the toggle for Allow notifications on Facebook.

Turn on the toggle for Allow notifications on Facebook

Method 5: Enable Location Services

Since Facebook Dating is geo-restricted, ensure that you have enabled location permission for Facebook on your device.

Note: The following steps were performed on iPhone 12 (iOS 17.1.1) and OnePlus Nord 5G.

Option 1: On iPhone

1. Open the phone Settings, and tap on Privacy & Security.

2. Now, go to Location Services.

3. Scroll down, locate the Facebook app, and tap on it.

4. Choose While using the app under Allow location access, and then enable Precise Location.

enable Precise Location

5. Once done, relaunch Facebook and check whether the dating feature appears in the navigation bar.

Option 2: On Android

Follow the below steps to enable location for Facebook on Android:

1. Go to settings and choose Privacy.

2. Tap on Permission manager.

3. Choose Location and then Facebook.

4. Choose Allow only while using the app and turn on the toggle for Use precise location.

turn on the toggle for Use precise location

Also Read: Why is My Facebook Feed Not Updating in Windows 10?

Method 6: Pin Dating to the Navigation Bar

If you are experiencing a Facebook Dating profile disappeared issue, you can it to the navigation bar for easy access.

1. Go to the Settings page and choose Navigation bar under Preferences.

2. Tap on Customize the bar.

Tap on Customize the bar

3. Tap on the drop-down next to Dating and choose Pin.

4. Then, close and relaunch the Facebook app.

Method 7: Clear App Cache

Outdated or corrupted cache files can cause Facebook Dating profile disappeared or something went wrong issue. Clearing the cache forces the app to fetch fresh data, ensuring a smooth experience. 

Method 8: Update App

An outdated app version can also lead to Facebook dating something went wrong issues. So, update the Facebook App to the latest version from the Play Store or App Store.

Method 9: Contact Facebook Support

The last option that remains is to reach out to Facebook support using the Report a problem option and follow the on-screen instructions. You can also visit the Facebook Help Center for further assistance. The support team can diagnose and solve the issue effectively.

tap on Report a problem

Also Read: How to Know if Someone is on Facebook Dating

We hope our step-by-step guide has helped resolve the It’s not you it’s us error on Facebook Dating. Stay tuned to Techcult for many such app-related guides.

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