How to Fix A B X Y Buttons on an Xbox Controller

Are your Xbox controller’s A, B, X, and Y buttons giving you trouble, whether they’re sticking, unresponsive, or not working correctly? These buttons are essential for gaming, and when they malfunction, it can be frustrating. In this guide, we’ll show you how to fix the A, B, X, and Y buttons on your Xbox controller. Whether it’s a simple cleaning solution or a more complex repair, we’ll provide you with the steps to get your controller back in top gaming condition. Say goodbye to button woes and hello to seamless gaming experiences!

How to Fix a Button on Xbox One Controller

How to Fix Xbox One Controller Buttons

You can face the issue of sticky or jammed buttons on your Xbox controller. You might have pressed one of the buttons and expected it to pop back but it didn’t. If this is the case with you, then the following mentioned reasons might be behind it:

  • The buildup of dirt or other minute substances on the crevices of the buttons on your controller can jam them and therefore make it impossible for you to use them.
  • Another reason can be a faulty button which needs to be replaced to make them work again.
  • Outdated firmware of the Xbox controller can also cause the issue.

Well, the issue of the Xbox controller button not working might seem tricky but it is quite easy to solve it. Try the methods listed below in the given order to successfully get over the problem.

How to Fix A B X Y Buttons on an Xbox Controller | Repair Stuck Sticky Broken ABXY Series X S One

Method 1: Clean Xbox Controller Buttons

If you are wondering how to fix Xbox controller button then the first method which is simple and easy to attempt is using a cotton swab with rubbing alcohol to clean the buttons that may have been jammed due to clogging by dirt or food crumbles. Also, if the buttons on your controller feel sticky, this method is perfect to go for. Let us look into the steps that can help you out with cleaning the buttons:

1. Unplug the controller.

2. Rub a sufficient amount of alcohol on a cotton swab.

3. Now, rub the cotton bud on the stuck button. Try to move the cotton to the open areas around the button.

4. Rub the cotton around the troubled button for a few rounds and then press the button to check if it is now working fine.

Method 2: Update Firmware

As discussed above, outdated firmware of the Xbox controller can also cause the guide button not working issue. Therefore, it is important to check for regular updates for Xbox controller firmware.

Note: You need to have the Xbox Accessories app for the following steps.

1. Connect the Xbox controller to your PC and turn it on.

2. Open the Xbox Accessories app on your PC.

Open Xbox Accessories app

3. Click on the three-dot icon on the screen.

4. Then, click on Update if it is available.

5. In case your controller is up to date you will encounter No update available message on the side panel.

 No update available message. How to Fix a Button on Xbox One Controller

6. Once the firmware is updated, press all the buttons and check if guide button not working issue is resolved.

Also Read: Fix High Packet Loss on Xbox

Method 3: Reconnect Bluetooth Controller

In case you are using a Bluetooth Xbox controller and wondering how to fix Xbox controller button, then removing it and connecting it again to the device can be of help in this case. To make the guide button on your controller work, follow the steps below:

Note: The following steps are for Windows PC users.

1. Press the Windows + I keys together to open Settings.

2. Select Devices setting.

Click on the Devices option in the menu displayed

3. Now, select the controller and click on Remove device.

Click on Remove device. How to Fix a Button on Xbox One Controller

4. After some time, connect the controller again to your PC and check if the issue with the guide button not working has been resolved.

Method 4: Disable Xbox Game Bar

The last solution to your question about how to fix a button on Xbox one controller is disabling the Xbox Game Bar. In some cases, Game Bar has been reported to cause the controller buttons or the guide button, in particular, to not work. So, disabling it seems appropriate to tackle this problem. To do so, you can check our guide How to Disable Xbox Game Bar in Windows 11 which will help you well with the issue.

1. Press the Windows + I keys together to open Settings.

2. On the Settings page, select the Gaming setting as highlighted in the pic below.

Select Gaming on PC settings page. Fix GTA 5 Crashing on Startup in Windows 10

3. Now, switch off the toggle for Enable Xbox Game Bar for things like recording game clips, chatting with friends, and receiving game invites option as shown.

Toggle off Enable Xbox Game Bar for things like recording game clips, chatting with friends, and receiving game invites

Also Read: Fix Xbox One Headset Not Working

Method 5: Power Cycle Xbox Console

The answer to your question about how to fix a button on Xbox one controller lies in resetting the Xbox console if you are still facing the button not working issue even after updating the controller. The hard reset has been an effective solution in many cases related to the controller button. So, follow the steps mentioned below to perform the same on your console:

1. Shut down the console by pressing and holding the power button for a few seconds.

2. Now, unplug the console cables.

3. Wait for 5 minutes and plug the cables back into the Xbox console.

4. Connect the Xbox controller to the console and operate the buttons to check if you have found the solution to How to fix Xbox controller button.

Also Read: 10 Ways to Fix Xbox One Controller Disconnecting Randomly

Method 6: Restore Factory Defaults

This method should be the one to be performed if nothing of the above has worked. Restoring your console to the factory defaults will reset the settings and further fix Xbox One button issue.

1. Press the Xbox button from the controller to open the Guide menu.

2. Now, choose Settings > System > Console info, as shown.

select system option and then console info in xbox one

3. Select Reset console.

Select the Reset console option

4A. Choose the RESET AND KEEP MY GAMES & APPS option, as this only resets the firmware and settings.

Note: The game data remains intact and you don’t need to download everything again.

Select RESET AND KEEP MY GAMES and APPS. Fix Xbox One Error 0x807a1007

4B. If you still face the issue, select the RESET AND REMOVE EVERYTHING option.

Note: The entire game and app data gets erased,

Select RESET AND REMOVE EVERYTHING. Fix Xbox One Error 0x807a1007

Frequently Asked Questions (FAQs)

Q1. How can I clean my Xbox One controller?

Ans. You can clean your Xbox One controller using a microfiber cloth or a cotton bud with rubbing alcohol.

Q2. How can I fix the pushed button on my controller?

Ans. You can fix the pushed button using a cotton swab and rubbing alcohol to clean the crevices around the button which may be filled with gunk causing the button to remain pushed inside.

Q3. Why does my guide button on the controller keep getting stuck?

Ans. If your Xbox controller guide button keeps getting stuck, you need to be more careful about not eating while using the controller. Also, keep a habit of cleaning your controller from time to time for the buttons to work without any issues.

Q4. Can I reinstall the Xbox Game Bar after disabling it?

Ans. Yes, you can certainly use Game Bar for reinstalling it again. It can be done using a few PowerShell commands.


Whether it be faulty buttons or outdated firmware software, it is possible to fix all the issues related to the Xbox controller buttons. We hope that our guide helped you in doing so and has answered all your questions regarding how to fix a button on Xbox one controller. Let us know which one of the methods guided you the most. If you have queries or valuable suggestions to give then please drop them down below in the comments section below.

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