How to Cancel or Stop Xbox Live Subscription: Step-by-step Guide (2023)

Time to move on from your Xbox Live subscription? Know these tricks up your sleeve!

Xbox Live is a great way to connect with other gamers from around the globe. You get to chat and play with them in real time. But if it’s time for you to move on and want to delete your subscription for any reason, then this article is for you. We will guide you step by step on how to cancel or stop your Xbox Live subscription and learn all about its refund on cancellation.

How to Cancel or Stop Xbox Live Subscription

How to Cancel or Stop Xbox Live Subscription

Xbox Live subscriptions allow its users to connect with Microsoft’s exclusive gaming network, allowing them to play multiplayer games on their console. However, if you think that Xbox Live Gold isn’t necessary anymore these days, then you may stop or delete the subscription with different methods and in simple steps:

Method 1: Using Xbox Console

To cancel your Xbox Live subscription from your Xbox console, follow the given steps:

1. Go to the Accounts section in the Settings menu.

go to settings and select account

2. Select Subscriptions and choose the subscription you want to cancel. In this case, the Xbox Live subscription.

3. Under the Payment and Billing section, choose on Cancel Subscription.

Your subscription will be canceled.

Method 2: Using Xbox Website

To cancel your Xbox Live Gold subscription, you can follow the steps below:

1. Visit the Microsoft Xbox website and sign in to your Xbox account.

Microsoft Xbox website | Stop Xbox Live Subscription

2. Once you’re logged in, navigate to the My Account button located at the bottom of the interface.

3. In the My Account section, click on Xbox Live. You will be directed to the Xbox Live section, where you can manage your subscription.

4. Click on Cancel Auto Payment and confirm your cancellation.

After confirming your cancellation, your subscription will end on the next billing cycle. Until then, you can still enjoy the benefits of your subscription. Once your next billing period approaches, all benefits will be disabled.

Also Read: How Can You Delete Your Xbox Account

Can I Cancel My Xbox Subscription at Any Time?

Yes, you can generally cancel your Xbox subscription at any time. Xbox subscriptions, including Xbox Live Gold and Xbox Game Pass, are typically set up with a recurring billing system. As such, you have the flexibility to cancel your subscription whenever you choose, and you won’t be locked into a long-term commitment.

How to Cancel Xbox Live Without Xbox 

You can also cancel Xbox Live without Xbox using the Microsoft account management website.

1. Open a web browser on your device and go to the Microsoft account management website.

2. Login to the Microsoft account associated with your Xbox Live subscription.

3. Locate and click on the Services & subscriptions.

4. Click on Manage next to the subscription you would like to cancel.

Note: Remember that cancellation policies may vary, and some subscriptions may have a minimum contract period or other terms to consider.

5. Click on Cancel subscription.

click on cancel subscription

Following the required steps, Microsoft will request that you confirm the cancelation. Examine the details and be sure you really want to cancel your Xbox Live subscription. You’ll get a confirmation email once your subscription cancellation is complete. Save this email for your documentation.

Also Read: How to Use Microsoft Teams to Stream Games Using Xbox Game Bar

How to Cancel Xbox Live Subscription on Phone

To cancel your Xbox Live subscription on the phone, you can dial (800) 469-9269 and follow the instructions provided to cancel your membership.

Do you Get a Refund on Cancelling Xbox Live Subscription?

Not all subscription purchases are refundable, but you might be able to cancel your regular membership and get a refund. When checking the status of your membership, you will be able to cancel right away and obtain a refund if you are eligible for one.

If you cancel your subscription within 30 days of purchase or renewal, you can get a full refund. If you cancel after 30 days, you will receive a prorated refund for the remaining time in your subscription period.

How to Turn Off Auto-Renewal on Xbox Series X/S or Xbox One

When you’re ready to stop your Xbox One or any other Xbox Series X/S subscription service from automatically renewing, you may do it immediately on your console or via the Microsoft website. You can follow the given steps to turn off your auto-renewal.

1. Choose the Home icon button in the guide.

2. Now, select Settings.

3. Go to Account > Subscriptions > View and manage subscription.

Select View and manage subscription.

4. Choose Turn off recurring billing after being redirected to the Microsoft page.

This is how you can turn off your Xbox One or Xbox Series X/S.

Also Read: How to Download Left 4 Dead 2 on Xbox One  

How to Cancel Microsoft 365 Subscription

To cancel your Microsoft 365 subscription, you can visit the Microsoft Services & Subscriptions page and follow these steps:

1. Visit the Microsoft Services and Subscriptions page.

2. Log in to your Microsoft account.

Login using the Microsoft account | Stop Xbox Live Subscription

3. Select Microsoft 365, and then click on the Manage option.

4. Click on Cancel.

5. Confirm the cancellation and follow the on-screen instructions to complete the process.

This is how you can cancel your Microsoft 365 subscription. If you have bought your Microsoft 365 membership from a third-party vendor rather than the Microsoft Store, get in touch with them directly to handle your billing and stop it from renewing. 

Whether you’re saying goodbye temporarily or making a permanent switch, canceling Xbox Live is your ticket to gaming flexibility. We hope you have learned how to cancel or stop your Xbox Live Subscription in detail. Keep reading our blogs for such informative guides.

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