Noom’s sustainable, long-term approach towards physical fitness, coupled with its emphasis on individual behavior, often earns subscribers for it. However, if unforeseen circumstances force you to cancel, can you do so anytime and receive a refund? In this article, we’ll guide you through the process of canceling your Noom subscription across all platforms viz Android, iPhone, mac and Windows laptops.
How to cancel Noom subscription
Health or in general, a healthy lifestyle, is no more just an ardent desire but a requisite. Noom’s plans stand out from other diet, fitness and workout apps that offer personalized information based on a deep-rooted analysis of users’ lifestyle patterns, mental state, and desired targets. Although its thorough approach encourages users to make lasting changes to their diet and sleep habits, it’s acceptable if you decide to opt out of Noom’s membership.
Method 1: Through Noom Website
You can use the Subscription Portal on Noom’s website to cancel membership from the service.
1. Log into your Noom account on the official website using the credentials of the account you want to cancel the subscription.
2. Tap on the Subscription details menu to view the tits and bits about the subscription.
3. Select the Cancel subscription option at the bottom of the screen.
4. Confirm the cancellation process.
5. After cancelation, you will receive an unsubscribe email from Noom to confirm the termination.
Method 2: Through Noom Settings (For both Android or iPhone App)
If you were looking to cancel a Noom subscription on an Android or an iOS device, follow these steps.
1. Launch the Noom app on your Android smartphone or iOS device.
2. Move to the Settings section.
3. Tap on the Manage Subscription option.
4. Hit Cancel Subscription.
5. Follow the on-screen instructions to cancel the membership.
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Method 4: Cancel Noom Subscription via Apple ID (For iPhone users only)
This method would work for those who signed up and subscribed for Noom in the iOS or even iPad App Store. Apple device users can cancel directly without having to launch the app, directly from the subscription page in Apple ID settings.
Option I: on iPhone/iPad
Follow the undermentioned steps to quit the membership:
1. Open the Settings on your iPhone.
2. Hit your profile at the top of the screen.
3. Tap on the Subscriptions option.
4. Navigate and select Noom.
5. Choose to Cancel Subscription/Cancel Free Trial.
6. Confirm the cancellation.
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Option II. on macOS
If you use a MacBook and are logged in with your Apple ID, follow these steps to revoke the Noom services and cancel its subscription.
1. Open the App Store on your Mac.
2. Click on your profile name at the bottom left corner.
3. Click on View information.
4. Scroll down and click on the Subscriptions option.
5. Click on Manage and choose Noom in the Active section.
6. Choose the Edit option and click on Cancel Subscription.
7. Confirm your cancellation to terminate the renewal of the Noom membership.
Also Read: How to Cancel MyFitnessPal Subscription on Android
Method 5: Through Google Play Store (For Android users only)
If you were signed in to the Google Play Store when you subscribed to Noom and with the same Google account, just like iOS you can cancel the renewal of Noom subscription on your Android device without having to open the app. This method helps in case you have uninstalled Noom already or cannot access the app for any other possible reason.
1. Open the Google Play Store app on your Android device.
2. Tap on your profile icon at the top-right corner.
3. Select Payments and subscriptions.
4. Tap on Subscriptions.
5. Navigate Noom on the list and tap on it.
6. Select Cancel Subscription.
7. Follow the on-screen instructions and cancel your Noom subscription.
Method 5: Using Noom Chat Service
Noom has its own 24*7 chat service that can also help users for that purpose. To use the chat service and cancel the membership, follow the steps below.
1. Open the Noom app on your device i.e., smartphone or tablet/laptop.
2. Click the chat bubble on the screen.
3. A Noom Goal Specialist or Noom Guide would be assigned to you to help with Noom’s courses and calorie tracker.
4. Write a message to the specialist informing them that you want to cancel the membership and unsubscribe from their course.
5. They would send a link on which you can tap and follow the instructions to cancel the Noom subscription.
Noom Cancellation and Refund Policy – Complete Guide
In the event that you subscribed to Noom and find yourself dissatisfied with their services or no longer require them, the question of a refund naturally arises. Let us find the answer to the query, Can you cancel Noom at any time and get a refund?
1. Canceling a Noom subscription does not mean immediate termination of services and you can use the app until the trial/subscription period ends. Post the phase, users would not be charged for any renewal of membership.
2. If you are in a trial phase, you can contact their contact support team to initiate the refund process with details mentioned on their official website, like payment method, the amount charged, and the date it was charged on.
3. Users can also connect to any agent from the support team by using the chat widget on their home page for 24*7 service or call (888) 266-5071 from 7.00 pm to 10.00 pm Eastern time.
4. For members who already have subscribed for a monthly plan, the company issues a refund for only the initial subscription and add-on charges within 14 days of being charged which is the grace period for members to decide whether or not to remain in the service.
5. Renewal charges are not refunded. The member needs to cancel the subscription or terminate the renewal of any add-on early hand. As the company states, any request for cancellation of a subscription or add-on gets effective at the end of the billing period, thereby initiating no refund.
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We hope that with the help of this guide, you were able to cancel your Noom subscription anytime and get a refund as per company policy. If you have any queries or suggestions then feel free to drop them in the comments section below.
Oddly enough, there is no cancel subscription option when I login to either the app or the website. It is not listed under my Google Play Store either but I am getting charged. The chat bot won’t take me to a live agent for help.