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Fix Windows cannot start this hardware device because its configuration information is incomplete or damaged (Code 19)

Fix Windows cannot start this hardware device because its configuration information is incomplete or damaged (Code 19): The error code 19 means that you are not able to use CD/DVD and this particular error means that your device drivers are corrupted or outdated because they can’t detect the hardware for this particular device drivers. The Code 41 is an error code of Device Manager and it should be confused with the system error codes. Don’t worry the error code 19 can be fixed by following the below troubleshooting steps.

Fix Windows cannot start this hardware device because its configuration information is incomplete or damaged (Code 19)

Fix Windows cannot start this hardware device because its configuration information is incomplete or damaged (Code 19)

It’s recommended to create a restore point just in case something goes wrong.

Method 1: Restore your PC

To Fix Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged (Code 19) you may need to Restore your computer to an earlier working time using System Restore.

Method 2: Delete UpperFilters and LowerFilters

1.Press Windows Key + R then type “regedit” (without quotes) and hit enter to open Registry Editor.

Run command regedit

2.Navigate to the following key in the Registry Editor:

HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}

delete UpperFilter and LowerFilter key from registry

3.Find UpperFilters and LowerFilters then right-click & select Delete.

4.Close the Registry Editor and restart your PC.

Method 3: Uninstall the Problematic Driver

1.Press Windows Key + R then type “devmgmt.msc” (without quotes) and hit enter to open Device Manager.

devmgmt.msc device manager

2.Next, look for yellow exclamation mark and then right-click on it, select Uninstall.

uninstall Unknown USB device (Device Descriptor Request Failed)

3.If asked for confirmation selected Yes.

4.Repeat above steps until you have uninstalled all the devices with the yellow exclamation marks.

5.Next click Action > Scan for hardware changes which would automatically install the device drivers.

click action then scan for hardware changes

6.Restart your PC to save changes.

Method 4: Run Driver Verifier

This method is only useful if you can log into your Windows normally not in the safe mode. Next, make sure to create a System Restore point.

run driver verifier manager

To run Driver verifier to Fix Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged (Code 19) go here.

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That’s it, you have successfully Fix Windows cannot start this hardware device because its configuration information is incomplete or damaged (Code 19) but if you still have any queries regarding this guide then feel free to ask them in the comment’s section.

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