Home » USB Device Not Working in Windows 10 [SOLVED]

USB Device Not Working in Windows 10 [SOLVED]

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USB Device not working in Windows 10 is a common problem that arises when dealing with USB. Typically USB Device not working error is shown after a USB device such as a printer, scanner, External drive, Hard disk, or Pen drive is connected to the computer. Sometimes when this error occurs, the Device Manager may list an “Unkown Device” in Universal Serial Bus controllers.

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In this guide, you can find all information regarding the USB Device not working in Windows 10 issue. After spending a lot of time we have come up with these few working solutions on how to fix USB Device not working issue. Please try all the methods listed below, before you come to any conclusion.

Fix USB Device Not Working in Windows 10 [SOLVED]

Different types of error you may receive when dealing with USB Device not working:

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  1. USB Device not recognized
  2. Unrecognized USB device in Device Manager
  3. USB Device driver software was not successfully installed
  4. Windows has stopped this device because it has reported problems (Code 43).
  5. Windows can’t stop your “Generic volume” device because a program is still using it.

Fix USB Device Not Working in Windows 10 [SOLVED]

Fix USB Device Not Working in Windows 10 [SOLVED]

Common Causes of the USB Device not working error:

  1. Corrupted or outdated USB drivers.
  2. The USB device may have malfunctioned.
  3. Host controller hardware malfunction.
  4. The computer does not support USB 2.0 or USB 3.0
  5. USB Generic Hub drivers are not compatible or are corrupted.

Now let’s see How to Fix USB Device Not Working in Windows 10 with the help of the below-listed troubleshooting guide.

Method 1: Disable EnhancedPowerManagementEnabled

1. Press Windows Key + R and type “devmgmt.msc” then hit enter to open Device Manager.

devmgmt.msc device manager

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2. Now expand Universal Serial Bus controllers.

3. Next, plug in your USB device which is experiencing a problem, and notice the change in the Universal Serial Bus controllers i.e. you will see the list updated with your Device.

USB mass storage device properties

Note: You may have to use hit and trial in order to identify your device and in doing so you have to connect/disconnect your USB device multiple times. Always use the “Safely remove” option when disconnecting your USB device.

4. After you have identified your device in Universal Serial Bus controllers, right-click on it and select properties.

5. Next switch to Details tab and from Property drop-down select “Device instance path.

USB mass storage device properties device instance path

6. Note down the value of the Device instance path because we will need it further or right-click and copy it.

7. Press Windows Key + R and type “regedit” then hit enter to open Registry Editor.

Run command regedit

8. Navigate to the following:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\<Device Instance Path>\Device Parameters

enhanced power management enabled device parameters

9. Now search for the DWORD EnhancedPowerManagementEnabled and Double click on it.

Note: If you couldn’t find the DWORD create one by right-click, then select New and then DWORD (32-bit) value. And name the DWORD as “EnhancedPowerManagementEnabled” then enter 0 in the value and click OK.

10. Change its value from 1 to 0 and click OK.

dword enhancedpowermanagementenabled

11. You may now close the Registry Editor as well as Device Manager.

12. Reboot your PC to apply changes and this may be able to fix USB Device Not Working in Windows 10 issue.

Method 2: Run Hardware and Device Troubleshooter

1. Open Control Panel using the Windows search bar.

Search for Control Panel using the Windows Search

2. Select Control Panel from the search list. The Control Panel window will open up.

Open Control Panel by searching it using search bar

3. Search for troubleshooter using the search bar on the top right corner of the Control Panel screen.

troubleshooting hardware and sound device

4. Click on Troubleshooting from the search result.

5. The troubleshooting window will open up.

Hit the enter button when troubleshooting appears as the search result. Troubleshooting page will open.

6. Click on Hardware and Sound option.

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Click on Hardware and Sound option

7. Under Hardware and Sound, click on Configure a device option.

Under Hardware and Sound, click on Configure a device option

8. You will be prompted to enter the administrator password. Enter the password and then click on the confirmation.

9. The Hardware and Devices Troubleshooter window will open up.

The Hardware and Devices Troubleshooter window will open up.

10. Click on the Next button that will be on the bottom of the screen to run the Hardware and Devices troubleshooter.

Click on Next button that will be on the bottom of the screen to run the Hardware and Devices troubleshooter.

11. The troubleshooter will start detecting issues. If issues are found on your system, then you will be prompted to fix the issues.

Method 3: Update your Device Driver

1. Press Windows Key + R and type “devmgmt.msc” then hit enter to open Device Manager.

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devmgmt.msc device manager

2. Now expand Universal Serial Bus controllers.

3. Next right-click on the device which you earlier identified in Method 1 and select “Update Driver Software.

4. Select “Search automatically for updated driver software.

search automatically for updated driver software USB Mass Storage Device

5. Let the process finish and see if you’re able to fix the issue.

6. If not, then again repeat step 3. This time select “Browse my computer for driver software.

7. Select “Let me pick from a list of device drivers on my computer.

search automatically for updated driver software USB Mass Storage Device

8. Next, select USB Mass Storage Device and click Next.

Note: Make sure Show compatible hardware is checked.

USB Mass Storage Device install driver generic USB

9. Click close and also close the Device Manager.

10. Reboot to apply your changes and this may be able to Fix USB Device Not Working in Windows 10.

Method 4: Automatically diagnose and fix Windows USB problems

1. Navigate to this link and click on the Download button.

2. When the page has finished loading, scroll down, and click Download.

click download button for USB troubleshooter

3. Once the file is downloaded, double-click the file to open the Windows USB Troubleshooter.

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4. Click next and let Windows USB Troubleshooter run.

Windows USB Troubleshooter

5. IF you have any attached devices then USB Troubleshooter will ask for confirmation to eject them.

6. Check the USB device connected to your PC and click Next.

7. If the problem is found, click on Apply this fix.

8. Restart your PC.

Method 5: Install the latest Intel device drivers.

1. Download the Intel Driver Update Utility.

2. Run Driver Update Utility and click Next.

3. Accept the license agreement and click Install.

agree to license agreement and click install

4. Wait for Intel Driver Update Utility to initialize and install all required programs and files.

5. After System Update has finished click Launch.

6. Now select Start Scan and when the driver scan is completed, click on Download.

latest intel driver download

7. All the Drivers will be downloaded to your default download directory mentioned in the bottom left.

8. Finally, click on Install to install the latest Intel drivers for your PC.

9. When the driver installation is completed, reboot your computer.

See if you’re able to fix USB Device Not Working in Windows 10 issue, if not then continue with the next method.

Method 6: Run Windows Disk Error Checking

1. Press Windows Key + R then type diskmgmt.msc and hit Enter.

Type diskmgmt.msc in run and hit Enter

2. Next right-click on your USB drive and select Properties.

3. Now go to the Tools tab inside properties.

4. Click on Check-in Error Checking.

pen drive error checking disk management

5. When the USB Error Checking is completed, close everything, and Reboot.

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That’s it,  you have successfully Fix USB Device Not Working in Windows 10 issue. I hope one of the above-listed methods has fixed your problem/issue successfully and if you still have any queries regarding this guide feel free to ask them in comments. And share this post with your family or friends to help them in dealing with USB errors.

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