Uber has become a convenient and popular choice for many commuters. However, the app’s glitches and issues such as not displaying fare prices are rising, causing trouble to a lot of customers as well as it’s drivers. If you have also found yourself stuck in this situation then don’t worry. In this guide, we’ll explore some effective ways to Fix Uber’s not showing fare prices ensuring you can make informed travel decisions.
How to Fix Uber Not Showing Prices (For Customers)
Preliminary Fixes: First, check the Uber server status, wait for some time, and try again. Restart your phone and then the app. You can also use the Uber website to get an estimated fare for rides in any city worldwide.
Note: Since smartphones don’t have the same Settings options, they vary from manufacturer to manufacturer. Hence, ensure the correct settings before changing any on your device. The steps were performed on the OnePlus Nord CE as shown in the illustrations below.
Method 1: Sign Out and Sign Back In
Occasionally such issues are related to account authentication issues. Signing out of the Uber app and then signing back in can help.
1. Launch the Uber app and tap on the Account option at the bottom-right corner of the screen.
2. Tap on Settings and scroll down to select Sign Out.
3. Tap on Confirm Sign Out.
4. Now close the app, wait for some time, and finally, Sign In with your mobile number or email.
Method 2: Disable VPN
Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using a VPN can cause issues with apps like Uber. If the device is connected to any such active service, disable it and see if that resolves the issue.
Also Read: How to Use Uber Spotlight
Method 3: Clear Uber App Cache
Corrupt cache data can cause trouble in the functioning of the app and this could be the reason why Uber is not showing fare prices. Here’s how to clear them:
1. Open Settings, select Apps, and tap on Apps Management.
2. Select Uber and tap on Storage usage.
3. Finally, tap on Clear cache.
Method 4: Update App
In case you’re using an outdated Uber app, let us tell you that it may contain bugs. Hence, you need to update the app to fix the discussed issue.
1. Search for Uber in the Google Play Store.
2. Tap on the Update button and wait for the process to complete.
3. Once done, open the app to check if the error is fixed.
Method 5: Contact Support
If still you aren’t able to get fare prices, reaching out to Uber’s Support Team can be an effective way for more solutions.
Also Read: How to Create Multiple Uber Accounts
How to Fix Uber Not Showing Fair Prices (For Drivers)
Apart from the above-mentioned solutions, Uber drivers can tap their daily fare total at the top of the homepage of the app and then tap on SEE DAILY SUMMARY to view the fares of their recent trips.
Do note that it may take up to 48 hours for the app to reflect the fare breakdown after the completion of a trip.
Why Won’t Uber Give Me a Fare Estimate
Uber provides a fare estimator tool that allows users to estimate the cost of a trip in advance. If you aren’t able to see the same, the following could be the possible reasons:
- Poor network connectivity could cause delays in calculating the calculating the fare. It is also possible that the server still working on or comparing information between the driver’s and rider’s devices.
- It might take a few minutes after the ride ends to display the final fare if there was a temporary loss of GPS during the trip.
- If you’ve requested a long trip, the app might take some time to calculate the cost. However, such issues are occasional. Typically, you should see the price right away.
- Uber might be facing a pricing algorithm issue or a technical glitch.
- A possible surge in pricing can also affect the app’s ability to display a fare estimate.
Also Read: Is There Any Uber Free Ride Hack?
What is Uber’s Fare Estimator and How Does it Work
Simply put, Uber’s Fare Estimator allows you to get an idea of the price of a trip before you even request your ride. It considers factors such as the pickup location, destination, expected traffic, and the timing of the day when the estimate is checked. However, the final fare may vary.
Uber uses a dynamic pricing model when the demand for rides exceeds the number of drivers available. So, you might notice a change in the initially displayed upfront price due to traffic, additional stops in the trip, wait time, and other circumstances that might incur potential charges.
Also Read: What If Your Uber Account is Deactivated Permanently?
How to Check Uber’s Fare Estimate
Here’s how you can check the fare estimate for your Uber trip:
1. Launch the Uber app on the device.
2. Enter your Pickup location and your Destination.
3. Look at the bottom of the screen to see the estimated price for your trip.
We hope our guide helped you easily resolve the Uber not showing prices issue. Staying informed and implementing these solutions can make your Uber rides more transparent and hassle-free. If you have any queries or suggestions for us, do let us know in the comments section. Stay tuned to Techcult for more such guides.
