TikTok is a well known social media app, infamously known for its addictive nature for its never-ending stream of short videos. Nevertheless, you may encounter difficulty sending messages on the app that can be quite frustrating. This article will explore on your query about why is TikTok not allowing me to send messages and provide a step-by-step solution to fix it. Additionally, it will offer advice on how to avoid this TikTok cannot send messages due to privacy settings issue in the future.
How to Fix TikTok Cannot Send Messages Due to Privacy Settings
Having a private TikTok account mainly results in this unable to send messages error. Changing the account privacy to public can easily fix this error. Here, you will get to know the step-by-step guide to fix TikTok messages not sending issue.
Quick Answer
Make sure that you have allowed messages from all users. To do this, go to your profile and tap the hamburger icon. Select Settings and privacy > Privacy > Direct messages and go to Who can send you direct messages section. Set the setting to Everyone.
What Causes TikTok Cannot Send Messages Due to Privacy Settings
If you have a problem of why is TikTok not allowing me to send messages issue, you can note down the following reasons that trigger the issue.
- Any temporary glitches with your computer and TikTok app.
- The TikTok servers are down.
- Your location is geographically restricted.
- The internet connection is slow or inadequate.
- Your mobile number is not verified.
- There is a corrupt cache on your device and TikTok app.
- The app’s permissions are not granted on your device.
- Outdated TikTok app.
- Any misconfigured installation files of the TikTok app.
In this section, you will come through the list of troubleshooting hacks that help you to fix the TikTok cannot send messages issue.
Note: As Android phones do not have the same settings and these settings differ for each brand, the steps mentioned below may change slightly from your device. All the steps mentioned below have been performed on Honor Play smartphone.
Method 1: Basic Troubleshooting Steps
Before you follow the advanced troubleshooting hacks, give it a try to follow these basic troubleshooting methods that help fix the issue within a few simple clicks.
1A. Restart TikTok App
Restarting the app can help to fix the issue because it can cause the app to reset and reload the data, which can help to clear out any cached data that may be preventing messages from sending. Additionally, restarting the app can help to clear out any temporary bugs or glitches that may be causing the issue.
1. Open the Settings app on your Android device.
2. Tap on Apps.
3. Here, navigate to the list of apps installed on your device.
4. Open the TikTok app info.
5. Here, tap on FORCE STOP.
6. Then, reboot your device and launch the TikTok app again.
Also Read: Why Did My TikTok Messages Disappear?
1B. Restart Device
Restarting a device can help fix a wide variety of issues, including issues related to messaging apps like TikTok. Doing this can help clear out any temporary data that may be causing a problem, and it can also reset any important settings related to the app. You can check out the How to Restart or Reboot Your Android Phone? guide to safely restart your phone to fix the TikTok messaging issue.
1C. Wait Until TikTok Servers are Active
Checking the server status can help to diagnose and fix the issue of why is TikTok not allowing me to send messages. If the server is experiencing an outage or slowdown, this can cause messages not to send. If the server is the source of the issue, then the problem can be resolved by fixing the server. Additionally, checking the server status can help to identify if the issue is related to a specific user’s account or if the problem is more widespread. Hence, visit the Downdetector TikTok server status page to check if users have reported any server problems or not.
1D. Try Messaging Other Users
Messaging other users can help to identify the root cause of the issue. For example, if another user is experiencing the same issue, then it could mean that the issue is with the app itself, or with the user’s internet connection. By messaging other users, it could help to narrow down the source of the issue and help to resolve the issue more quickly. Additionally, messaging other users can also provide helpful advice on how to troubleshoot the issue and provide feedback on any solutions they may have tried.
1. Open TikTok on your mobile and go to your Profile.
2. Then, tap on Options and switch to the Privacy tab.
3. Next, scroll down and tap on Direct Messages.
4. Finally, choose any users to send direct messages and check if you do not face the error.
Method 2: Troubleshoot Network Connection
Checking the network connection is important when troubleshooting an issue with sending messages on TikTok because a weak or unreliable connection can prevent messages from sending. If the device’s connection is weak or unstable, messages may not send properly or at all. Making sure the device is connected to a reliable network can help to resolve any issues with sending messages on TikTok. Here is our How to Boost Internet Speed on Your Android Phone where you can follow the steps in the method to troubleshoot the network connectivity.
Also Read: TikTok Begins Blocking Links to App Store Pages from Creator Bios
Method 3: Verify Phone Number
Having a verified phone number associated with your TikTok account can help to fix the issue of why is TikTok not allowing me to send messages. This is because the app needs to verify your identity and phone number before it can send messages. In some cases, when the phone number has not been verified, the app may not be able to send messages. By verifying your phone number, you can help ensure that the app is sending messages and you can communicate with other users.
1. Go to the TikTok app, and tap the Profile at the bottom.
2. Then, tap the Menu icon at the top.
3. Next, tap on Settings and privacy.
4. Now, tap on Manage account, followed by Phone number.
5. Type your phone number, next tap Send code to verify your identity.
6. Type the verification code sent to your mobile device.
Method 4: Clear TikTok Cache
Clearing TikTok cache can help to fix the TikTok cannot send messages issue because the cache can become full of unnecessary files and data. These files can conflict with the sending and receiving of messages, resulting in messages not sending. By clearing TikTok’s cache, you can free up the space, which can help to resolve the issue of messages not sending. Follow our instructions in our guide How to Clear Cache on Android Phone (And Why Is It Important) to remove TikTok cache on your device.
Method 5: Allow TikTok App Permissions
Allowing TikTok app permissions can help to fix TikTok messages not sending issue because the app needs certain permissions in order to send messages. These permissions may include access to contacts, storage, and location. If the app does not have the necessary permissions it will not be able to send messages. Additionally, granting access to certain features can also help the app run more efficiently, so granting permissions can benefit the user in more ways than one.
1. Navigate to the TikTok app info as done in the above method.
2. Here, tap on Permissions.
3. Now, toggle on the permissions that are required.
Also Read: How to Fix TikTok Error 2433
Method 6: Update TikTok
Updating the app can often help to fix issues such as the TikTok cannot send messages issue. This is because updating the app can resolve any minor technical issues and glitches that may be causing the issue. Additionally, updating the app can ensure that the app is running on the latest version, which can also help to fix the issue. To update the app on your Android, follow our guide How To Automatically Update All Android Apps At Once
Method 7: Use VPN
Using a VPN can help to fix the issue of TikTok cannot send messages due to privacy settings by allowing users to connect to a server in a different location. If you want to know more about VPN and how it works check out our guide on What is a VPN and how it works? This can help to bypass any restrictions on the app, such as blocked IP addresses, or other types of censorship. Therefore, always make sure that you are using a trusted VPN provider. Check our guide on top 9 best free unlimited VPN for Android.
Also Read: TikTok New Creativity Program Monetization Tool in Beta
Method 8: Reinstall TikTok
Reinstalling TikTok can help to fix TikTok messages not sending issue because it can help to reset the app, which can help to clear out any errors or glitches that may have caused the issue in the first place. It can also help to reset the network settings, which can help to fix any network-related issues that may have caused the problem. To uninstall app you can read our guide on how to uninstall or delete apps on your Android phone. To install the app again follow the below steps:
1. Go to Play Store and search for TikTok app.
2. Finally, tap on the Install option to reinstall the TikTok app.
Method 9: Report Problem to TikTok
By contacting TikTok support, you can get assistance from a trained professional who can help you troubleshoot the issue and provide solutions to resolve the issue. They can diagnose what may be causing the issue, provide guidance on how to fix it, and offer advice on how to prevent it from happening again. Furthermore, contacting TikTok support can give you access to additional resources and tools to help you further improve your experience with the app.
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We hope this guide was helpful to you and you were able to fix TikTok cannot send messages due to privacy settings issue. Let us know which method worked for you. If you have any suggestions or queries for us, please let us know in the comment section.
