If you are unable to view snaps that others share on Snapchat, then you’re not alone. This is a common error that can be pretty infuriating especially if you are eager to see what your friends are up to today. Do not fret as we have a perfect guide that will explain why Snapchat not loading images and provide effective solutions to fix it.
Why are your Snapchat Images Not Loading? Try These Easy Fixes
Want to know why is Snapchat not loading images? There are multiple reasons
- Outdated app or device
- Poor Internet Connection or Servers are Down
- Battery Saver Or Data Saver On
- Accumulated Cache File
- VPN interference
Method 1: Basic Troubleshooting Steps
Use this basic troubleshooting method before trying the advanced ones.
1A. Troubleshoot Internet Connection – You can either change your service provider or speed up your internet connection by reading our guide How to Boost Internet Speed on Your Android Phone.
1B. Wait for Server Uptime – If the servers are down, then you cannot do anything but wait for it to get fixed by the Snapchat team. You can follow their official Twitter handle or o use a third-party service like Downdetector to confirm.
1C. Restart PC/Phone
1D. Become Friends Again- If someone sends you a picture, and it is not loading, it can mean that you or that friend might have been removed from the friend list. So, to solve it, you can become friends again on Snapchat!
1E. Ask to Resend – It is possible that when the other person was sending the image, their internet connection might have been lost, or for some other reason midway it got canceled. In this case, you can ask the person to resend the picture again.
Method 2: Disable Battery Saver and Data Saver Mode
Battery saver surpasses functions of some apps, and data saver surpasses the data use, so this can create a malfunction, and that’s why your image is not loading. So disable both to fix the problem.
1. Open Settings and locate Battery.
2. Tap on Battery Saver.
3. Turn the toggle bar off beside the Use Battery Saver option.
Now that you know how you can turn off the battery saver, let’s know how to turn off data saver.
1. Tap on Network & Internet.
2. Select Data Saver
3. Turn off the toggle bar beside Use Data Saver.
Also Read: Fix Snapchat Shazam Not Working
Method 3: Re-login to Snapchat
Sometimes because of the backlogs, the app might malfunction. We will advise you to logout and wait for at least five to ten minutes before logging in again.
1. Tap on the Profile icon.
2. Tap on Settings.
3. Tap on Log out.
4. Give the username and password and log in again.
Method 4: Update Snapchat App
If the app is outdated, then that can also create Snapchat images not loading on Android problem. You can follow the steps below to update the app,
1. Open Google Play Store and tap on Profile icon.
2. Select Manager apps and device.
3. Tap on Update all.
Also Read: Fix Snapchat Message Disappeared Issue
Method 5: Allow App Permissions
If Snapchat doesn’t have the necessary permission, then it won’t function, and you are bound to face problems like this one. Here is how you can give necessary permissions
1. Hold the Snapchat app and tap on the i button.
2. Tap on Permissions.
3. Tap on Files and media.
4. Tap to Allow access to media only.
Open Snapchat again, and see if it is working again or not.
Also Read: Fix Snapchat Could Not Refresh Problem
Method 6: Turn Off VPN
VPNs change your location and slow your internet speed. So, if the issue is location specific, then you should either change your location or turn off the VPN. VPNs can also interfere with certain apps’ functions. So, we will advise you to turn it off.
1. Open Settings and then select Network & Internet.
2. Tap on VPN option.
3. Tap on VPN name.
4. Tap on Disconnect.
Method 7: Clear App Cache
Cache files are temporary files. They are important if you want to open an app again quicker, as they remember the app/function. So, the next time you open it, it will load faster. However, sometimes they may do the opposite, and instead of making your device faster, they make it slower. Here’s How to Clear Cache on Android Phone.
Also Read: Can You Overlay Filters on Snapchat?
Method 8: Clear Conversation
Before using this method, you have to check if this problem is only happening to a specific friend or with all of them. If it is only happening to a specific friend, then you can clear the conversation to solve Snapchat images not loading on Android issue. Here are the steps,
1. Tap on your profile.
2. Tap on the Settings icon.
3. Under Account Actions, choose Clear Conversation.
Select the conversations you want to delete, and then ask your friend to send an image again. If it is still causing Snapchat images not loading on Android problem, then try out the next method.
Method 9: Reinstall Snapchat
Before contacting customer care, you can try re-installing it. Sometimes because of some corrupt file, the app might not function as it should. Follow the steps below,
1. Hold the app and press the app.
2. Tap on App info.
3. Select the Uninstall option.
4. Tap on OK.
5. Open Google Play Store and search for Snapchat.
6. Tap on Install.
After the download is completed, open the app, then log in.
Also Read: How Do I Generate AI Chat Wallpaper on Snapchat
Method 10: Contact Snapchat Support
If any of the methods are not working, then you have no choice but to contact customer care. There are two possible ways to contact them,
1. Follow Snapchat’s official Twitter handle and tag them in a post describing your issue. They will respond to you with a solution.
2. You can raise an issue from their official support page.
Recommended: How do I See My Snapchat Recap 2023
We hope after reading this article your problem with Snapchat images not loading is now solved. If you still have any questions, then don’t forget to ask them in the comment action, and our team will solve each of them. You can also suggest a new topic in the comments, and we will try to write a dedicated article on that. Save our website to your bookmark for future reference. Thank you for reading.
