Google Photos is an amazing tool to store and organize your memories. It provides an excellent platform to share your photos with friends, family, and the world. With this app, you can store, access, and share your photos in a convenient and secure way. You can also create collages and animated GIFs with just a few clicks. Despite its popularity, however, many users have reported experiencing issues with Google Photos not showing all photos. In most cases, this issue can be caused by an unexpected interruption in the syncing process between the user’s device and Google Photos. This guide explains all the reasons that contribute to Google Photos not showing all folders error along with the troubleshooting methods to fix it.
How to Fix Google Photos Not Showing All Photos
There are a few different reasons why the app not showing all folders. Let’s take a look at some of the most common causes of this issue.
- Network connection issues: One of the most common causes of Google Photos not showing all of your photos is a network connection issue. If you’re connected to a slow or unreliable network, it can affect the way that the app functions.
- Data stored in other folders: Another common cause of Google Drive not showing all photos is if the data is stored in other folders like Archive or Bin. If you’ve saved your photos in other folders, Google Photos won’t be able to find them.
- Backup and sync not enabled: Backup and Sync allows Google Photos to automatically back up your photos and videos to the cloud. If it’s not enabled, the app won’t be able to store your photos and videos in the cloud.
- Corrupt app cache: The app cache is where all of the data associated with the app is stored. If the app cache is corrupt, it can cause the app to not function properly.
- Your device is not uploading photos to Google Photos: Another issue that can cause Google Photos not showing all folders is if your device isn’t actually uploading photos to Google Photos. This can result in some of your photos not showing up in the app.
- App not syncing: One final issue that can cause the issue is if the app isn’t syncing properly.
Here are some common troubleshooting methods that will help you fix Google Photos app not showing all photos issue on your Windows 10 PC.
Method 1: Basic Troubleshooting Steps
Before you start following the advanced troubleshooting methods, start with a few basic hacks that help you fix the issue with simple clicks.
Note: Since smartphones don’t have the same Settings options, and they vary from manufacturer to manufacturer hence, ensure the correct settings before changing any. The said steps were performed on the Redmi phone.
1A. Restart Phone
Restarting your mobile is often necessary to ensure that your device is running optimally. When Google Photos isn’t showing all of your pictures, restarting the mobile may be an effective way to fix the issue. It can help clear out any unnecessary processes or files which could be interfering with the program. Additionally, it allows you to access any updates that have been released for the app, ensuring that you are using the most recent version of the software. Follow our guide to reboot your Android device. Be patient until your device gets restarted and check if you were able to fix the discussed issue or not.
1B. Disable Battery Saving Mode
Disabling battery saving mode is an important step to take if you’re experiencing this Google Photos not showing all folders issue. The reason for this is that the battery saving mode can limit the amount of data that the app can access. This can lead to some of your photos not being displayed, as the app is unable to retrieve and display them.
It’s important to remember, however, that this may result in your device using more power and could lead to the battery draining faster. It’s therefore important to take steps to reduce how much power your device uses, such as reducing the brightness of the display and turning off unnecessary apps. Follow the below instructions to turn off the battery saver feature on your device.
1. Pull up/down your home screen to launch the Notification drawer.
2. Ensure the Battery saver setting is not turned on. If so, tap on the setting to disable the setting.
After ensuring the battery saver mode is not turned on, check if you were able to use Google Photos on Android without any issues.
Also Read: How to Fix Google Photos shows blank photos
1C. Enable Background Data
One of the most common reasons why Google Photos may not be displaying all of your photos is that background data is not enabled. Background data is necessary for the app to load all of the photos in your account and sync them with your device. Without background data enabled, the app will not be able to access all of your photos and videos, resulting in some of them being left out. Follow the below-mentioned steps to enable background data on Android.
1. Tap on the Settings app as you did in the above methods.
2. Then, tap on Apps.
3. Next, tap on Manage apps and then Google Photos.
4. Now, tap on Restrict data usage.
5. Unselect all three options under Restrict data usage menu and tap OK.
Now, your device can connect to the network even if battery saver mode is on. This will fix the discussed issue.
1D. Update Android Operating System
The most likely cause of this issue is that there is an outdated version of the Android operating system on the device. Google Photos is constantly being updated with new features and bug fixes, so it is important to ensure that your device is running the latest version of Android. By keeping your device up to date, you can ensure that you are getting the best out of the Google Photos app. This 3 Ways to Check for Updates on your Android Phone guide will discuss why there is a need to update the Android OS in order to fix Google Photos app not showing all photos issue.
After updating Android OS, check if you can fix the discussed issue.
Method 2: Restart Google Photos App
Fortunately, the issue can be resolved easily by force closing the app. Force closing an app takes it out of the running memory and can often help in eliminating any temporary bugs or glitches that may be preventing photos from loading properly. Follow the below-mentioned steps to force close the app.
1. Navigate to Settings as you did before.
2. Then, tap on Apps.
3. Next, on Manage apps followed by Google Photos.
4. Here, tap on Force stop.
5. Finally, tap on OK to confirm the prompt as depicted.
Now, relaunch the Google Photos app and check if you can fix the Google Photos not showing all folders issue or not.
Method 3: Troubleshoot Internet Connection
When the Google Photos app is unable to connect to the internet, it won’t be able to access the photos stored in the cloud. This means that the Google Photos app won’t be able to show all of the photos that the user has taken or uploaded to the cloud. To check the internet connection, users should make sure that the Wi-Fi or mobile data connection is working properly.
Also, if you use a VPN service, turn it off and check if this fixes the issue. You can check our article on best VPN services for Android. Follow the below-mentioned steps to check whether your mobile data is turned on or not.
1. Open the Home Screen on your Android and tap the Settings app.
2. Now, tap the SIM cards & mobile networks option as depicted.
3. Now, turn on the Mobile data option as shown.
4. If you are not within your geographical location, you can also use the roaming network. To do this, tap on Advanced settings as depicted.
Note: Your internet carrier will charge you an additional fee if you want to use international data roaming feature.
5. Then, turn on International roaming and select the setting to Always as depicted.
6. Now, tap on Data roaming.
7. Next, confirm the prompt by tapping Turn on as depicted.
Finally, check if you were able to fix the Google Photos issue. Still, if you did not get a solution, follow the below mentioned methods.
Method 4: Go Through Archive & Bin Folders
So, if you’re having trouble finding all your photos in Google Photos, make sure to check your Archive and Bin folders. They’re the most likely places to find any missing photos. These folders are where all your deleted photos are stored, and they’re the most likely places to find any missing photos.
Note: By checking your Archive and Bin folders, you should be able to find any missing photos in Google Photos. If you can’t find the photos you’re looking for in either of these folders, it’s possible that they’ve been permanently deleted. In this case, you won’t be able to recover them.
1. Launch the Google Photos app on your device and go to the Library option in the bottom right corner of the screen.
2. Tap on the Archive folder to launch the archived photos.
3. Select the photos, tap on the three-dotted icon at the right corner and tap the Unarchive option to open any image that is archived and does not appear on the main menu.
4. Likewise, open the Bin folder and tap on Restore button to bring it to your main gallery.
Method 5: Enable Backup and Sync
The most common cause of Google Drive not showing all photos issue is an incorrect backup and sync setting. Without the correct backup and sync settings, Google Photos may not be able to pull all of the photos from a user’s device. Users should first make sure that their backup and sync settings are enabled.
1. Go to the Google Photos app and tap on the Profile icon at the top right corner of the screen.
2. Now, tap on Photo settings and navigate to the Backup option. Ensure it is enabled, if not, enable it.
3. Restart the app and check if you can see all the photos now.
Method 6: Allow Relevant App Permissions
One of the most important steps to take when trying to fix Google Photos not showing all photos issue is to check the relevant app permissions. App permissions allow users to control what information an app can access. This can include personal data, contacts, location, and more. If the user has not granted the app the necessary permissions, then it may not be able to access all of your photos.
1. Go to the Settings app on your device.
2. Then, navigate to Apps and then Manage apps.
3. Now, tap on Photos.
4. Next, tap on App permissions.
5. Make sure the app is allowed for all permissions it needs.
Now, check if you have fixed Google Photos app not showing all photos issue on your device or not.
Method 7: Clear App Cache
Clearing your app cache is often a necessary step in troubleshooting any issue with an app. Caching is a process that stores data locally on your device to make it easier to access. This data can include website data, images, and other files. Over time, this cache can become overcrowded, causing your device to slow down, crash, or cause other issues.
1. Navigate to Home Screen and tap the Settings icon.
2. Then, tap on Apps.
3. Now, tap on Manage apps followed by Photos.
4. Next, tap on Storage.
5. Then, tap on Clear cache as shown.
Method 8: Move Photos to Device’s Internal Storage
When photos are stored in the device’s external storage like SD card, they are not stored on the device itself. This means that they are not accessible to the app and will not be included in the photos that are available to view. To ensure that all of your photos are showing up in the app, you must move them to the device.
1. Open your File Storage app on your Android phone and copy all the necessary photos to the internal device storage.
2. Then, enable folder sync as discussed in Method 5. Check if you have fixed Google Photos not showing all folders issue or not.
Also Read: How to Remove an Account from Google Photos
Method 9: Reinstall Google Photos App
Reinstalling the app is necessary to fix the issue. It allows users to store and organize their photos, videos, and other files in one place. Unfortunately, there are times when the app may not show all of the photos, either due to an issue with the app or a change in the user’s settings. In these cases, reinstalling the app is the best way to fix the problem.
1. Go to the Play Store and search Google Photos.
2. Then, tap Uninstall.
3. Wait until the app is entirely deleted from your Android. Once done, again search for the app and tap Install.
4. Once, Google Photos has been installed on your device, tap Open as depicted.
5. Finally, restore your data (if you want to do so) and check if you can fix Photos app not showing all photos is fixed or not.
Method 10: Use Computer to Re-upload Images
For those who have followed all the above-mentioned methods to fix Google Drive not showing all photos issue, yet the problem is not resolved, using a computer to re-upload the images will help.
When photos are uploaded to Google Photos, the service automatically compresses them in order to make them easier to share and store. This can result in the loss of some of the detail in the photos, which can make them appear blurry or pixelated. By using a computer to re-upload the photos, users can ensure that the photos are uploaded in their original resolution, which will result in better image quality.
Note: Before you begin, make sure you have transferred all the photos from your device to your computer.
1. Then, open Google Photos official page on your computer and click on the Upload and then Computer button.
2. Choose your photos to be uploaded and click on Open button.
Now, all the photos will be uploaded to your app and if you have enabled Google Sync on your browser, it will immediately reflect on your Android device.
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It allows you to store an unlimited amount of photos and videos for free. This means that you don’t have to worry about running out of storage space. You can apply filters, crop, rotate, and adjust the brightness and contrast of your photos. We hope that this guide was helpful and that you have learned to fix Google Photos not showing all photos on your device. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.