Some games are always loved by users, one of which is the Call of Duty: Black Ops II. It is a paid game and is available on the Steam app. However, there is an issue that disrupts the streaming, which is, the CoD Black Ops 2 unhandled exception caught. The issue may pop up immediately and would disrupt your gaming experience, hence, in this article, we will learn about the methods to eradicate the same. Read the article till the end to know about the methods to fix the Black Ops 2 unhandled exception caught Windows 10 issue.
How to Fix CoD Black Ops 2 Unhandled Exception Caught Error in Windows 10
The causes for which the unhandled exception issue may arise on the Black Ops II game on the Steam app are listed in this section.
- Improper Installation of Library Files- The Library files associated with the Black Ops II game such as the Visual C and DirectX may not have been installed on the PC.
- Incompatible Windows Update- Most of the issues with using the old game are due to the new Windows 10 updates. Incompatibility issues between the OS and the Black Ops II game may cause this issue.
Method 1: Modify Compatibility Settings
The first option to use to fix the Black Ops 2 unhandled exception caught issue is to run the game in a compatible Windows version. Follow the steps below to run the game in compatibility mode on your PC.
1. Right-click Steam and click on Open file location option.
2. Right-click on the app file in the Windows Explorer location and click on the Properties option on the list displayed.
3. Navigate to the Compatibility tab on the Properties window, check the box marked Run this program in compatibility mode for and select the Windows 8 from the drop-down menu as depicted below.
4. Click on the Apply and then OK buttons to run the Call of Duty: Black Ops II game in Compatibility mode.
Also Read: Fix Steam Missing File Privileges in Windows 10
Method 2: Run Proper Visual C Libraries and DirectX Versions
Improper installation of the Visual C libraries and DirectX versions may cause the Black Ops 2 unhandled exception caught issue on the Steam app. You have to manually run the library files saved locally on your PC to fix this issue.
1. Search for Steam in windows search bar and click on Open as shown.
2. Navigate to the LIBRARY tab on the home page of the Steam app, right-click on the Call of Duty: Black Ops II game file, and click on the Properties… option on the menu displayed.
3. Click on the LOCAL FILES tab on the left pane of the next window and click on the Browse… button.
4. Double-click on the redist folder on the location opened on the Windows Explorer to open the redist folder.
Note: The location path would be This PC > Local Disk (C:) > Program Files (x86) > Steam > steamapps > common > Call of Duty Black Ops II.
5A. Double-click on the vcredist_x86.exe file to run the proper Visual C Libraries of the game and follow the on-screen instructions.
5B. Double-click on the dxsetup.exe file to run the proper DirectX versions of the game and follow the on-screen instructions on the screen.
Also Read: Fix Steam Content File Locked Error
Method 3: Re-download Executable Files
Improper installation of the game files may cause the Black Ops 2 unhandled exception caught issue on the Steam app. To fix this issue, you can try deleting all the executable files saved locally on your PC and then re-download them using the Steam app.
1. Search for Steam in windows search bar and click on Open as shown.
2. Navigate to the LIBRARY tab, right-click on the Call of Duty: Black Ops II game, and click on the Properties… option on the menu displayed.
3. Click on the LOCAL FILES tab on the left pane of the next window and click on the Browse… button.
4A. Right-click on the t6mp.exe file and click on the Delete option on the list displayed to delete the file.
4B. Right-click on the iw6mp64_ship.exe file and click on the Delete option on the list.
5. Return to the LOCAL FILES window of the Call of Duty: Black Ops II game in the Steam app and click on the Verify integrity of game files… button to re-download the game files.
6. You will see All files validated successfully message on the same window after the verification is complete.
Also Read: How to Backup Steam Games
Method 4: Reset Default Settings
At times, the issue of Black Ops 2 unhandled exception caught may be due to the numerous player game modes. To fix this issue, you can try resetting the game modes of the Black Ops II game on the Steam app to the default settings.
1. Launch Steam as before.
2. Navigate to the LIBRARY tab, right-click on the Call of Duty: Black Ops II game, and click on the Properties… option on the menu displayed.
3. Click on the LOCAL FILES tab on the left pane of the next window and click on the Browse… button.
4. Double-click on the players folder on the screen, and right-click on the files hardware.chp, hardware_mp.chp, and hardware_zm.chp individually, and click on the Delete option on the list.
5. Return to the LOCAL FILES window of the Call of Duty: Black Ops II game in the Steam app and click on the Verify integrity of game files… button to re-download the game files.
6. You will see All <n> files successfully validated message after the verification is complete.
Frequently Asked Questions (FAQs)
Q1. Is it safe to use the Steam app for playing games?
Ans. The Steam app is a trusted app and is legal; so, you can use the app to play the games on the platform.
Q2. Shall I uninstall the Windows Update to fix the Black Ops 2 unhandled exception caught issue?
Ans. Though the new updates of the Windows 10 are a cause for the unhandled exception issue on the Black Ops II game, uninstalling the Windows updates is not a recommended solution. You can try the method to run the game in Compatibility mode instead. The method to run the Black Ops II game in compatible mode is explained in this article.
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The methods to fix the issue of CoD Black Ops 2 unhandled exception caught error are discussed in this article. You can use the methods discussed in the article to check if you can resolve the issue on your PC. Please drop your suggestions and queries on the Black Ops 2 unhandled exception caught Windows 10 in the comments section below.