Fix CD or DVD Drive Not Reading Discs in Windows 10: If you have recently upgraded to Windows 10 then you may face this issue where your CD or DVD cannot read the disk and you may need to repair or replace your DVD drive. Well, it’s not necessary to replace it as there are a lot of fixes which can solve this error easily and today we are going to discuss how to fix this issue. There is no particular cause for this issue but it may be caused due to incompatible drivers, corrupted or outdated drivers etc. So without wasting any time let’s see how to Fix CD or DVD Drive Not Reading Discs in Windows 10 with the help of below-listed troubleshooting guide.
Fix CD or DVD Drive Not Reading Discs in Windows 10
Make sure to create a restore point just in case something goes wrong.
Method 1: Rollback CD or DVD drive drivers
1.Press Windows Key + R then type devmgmt.msc and hit Enter.
2.Expand DVD/CD-ROM drives then right-click on your CD/DVD drive and select Properties.
3.Switch to driver tab and click Roll Back Driver.
4.Wait for the driver to be rolled back then close Device Manager.
5.Reboot your PC to save changes.
Method 2: Uninstall CD/DVD drive
1.Press the Windows key + R button to open the Run dialogue box.
2.Type devmgmt.msc and then press Enter.
3.In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices and then click Uninstall.
4.Restart the computer. After the computer restarts, the drivers will be automatically installed.
Method 3: Run Hardware and Devices Troubleshooter
1.Type control in Windows Search then click on Control Panel from the search result.
2.Search Troubleshoot and click on Troubleshooting.
3.Next, click on View all in the left pane.
4.Click and run the Troubleshooter for Hardware and Device.
5.The above Troubleshooter may be able to Fix CD or DVD Drive Not Reading Discs in Windows 10.
Method 4: Disable and then enable the DVD or CD drive
1.Press Windows Key + R then type devmgmt.msc and hit Enter.
2.Expand DVD/CD-ROM then right -click on your device and select disable.
3.Now again right-click on your CD/DVD drive and select Enable device.
8.Reboot your PC to save changes and see if you’re able to Fix CD or DVD Drive Not Reading Discs in Windows 10.
Method 5: Registry Fix
1.Press the Windows key + R button to open the Run dialogue box.
2.Type regedit in the Run dialogue box, then press Enter.
3.Now go to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
4.In the right pane search for UpperFilters and LowerFilters.
Note: if you can’t find these entries then try the next method.
5.Delete both of these entries. Make sure you are not deleting UpperFilters.bak or LowerFilters.bak only delete the specified entries.
6.Exit Registry Editor and restart the computer.
Method 6: Create a Registry Subkey
1.Press the Windows key + R to open the Run dialogue box.
2.Type regedit and then press Enter.
3.Locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi
4.Create a new key Controller0 under atapi key.
4.Select the Controller0 key and create new DWORD EnumDevice1.
5.Change the value from 0(default) to 1 and then click OK.
6.Restart your PC to save changes.
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That’s it you have successfully Fix CD or DVD Drive Not Reading Discs in Windows 10 but if you still have any questions regarding this post then feel free to ask them in the comment’s section.
This is a super well written guide, and I deeply appreciate it! However,
I’ve been having complications 🙁
Recently, I upgraded an ASUS G751JT laptop from Windows 8.1 to Windows 10. I also updated all the drivers to accommodate Windows 10 via ASUS’ website. Now, my laptop’s disc drive will play CDs but not DVDs…A DVD doesn’t appear to be recognized at all…Whether this occurred before I updated drivers, I am uncertain.
Method 1: The rollback driver button is grey’d out
Method 2: Didn’t work
Method 3: In control panel, I navigated to “Troubleshooter for Hardware and Device,” but, for some reason, “Hardware and Devices” was no listed.
Method 4: Didn’t work
Method 5: I navigated to the specified location in the registry, but UpperFilters and LowerFilters were missing.
Method 6: I followed the directions and edited the registy accordingly, reset, and the issue persisted. Perhaps this may be because I left the DVD in the drive, and Windows wasted time trying to read it during startup rather than self-correct the issue after my registry edit?
Not working?
In registry editor
Export the registry key {4D36E965-E325-11CE-BFC1-08002BE10318}
and all it’s contents to a folder
this is going to be your backup.
after doing so, minimize registry editor.
then open device manager.
under [view] enable “show hidden devices”
then under “DVD\CD-ROM drives”
uninstall all dvd/cd drives listed.
then after you’ve done that switch back to registry editor
and delete {4D36E965-E325-11CE-BFC1-08002BE10318}
from the registry.
then restart your computer.
upon startup open the folder where you exported the .reg file for
{4D36E965-E325-11CE-BFC1-08002BE10318}
then open the .reg file and merge with the registry key windows auto created.
then open registry editor and go over to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\Controller0
modify EnumDevice1 and if it’s already set to “1” set it to “0” or vice versa.
then check if your discs are working.
if they are… good,
then restart windows again to finalize everything.
this worked for me. hopefully it does the same for you.
Gabriel, I have had occasion to delete upper and lower filters but have avoided any other editing of the registry. Your steps appear quite good but my lack of experience has me stumped when you say “open the .reg file and merge with the registry key windows auto created”. It appears this step takes place BEFORE opening the registry editor. How will I know what registry key windows auto created and where will it be? I assume it will be {4D36E965-E325-11CE-BFC1-08002BE10318} and it will be in the folder the .reg file was exported to. But I am not certain of that and don’t want to wing it assuming I know what I am doing since this is new territory for me. Also how is a ‘merge’ executed? The rest of your steps are quite clear for my level of understanding. I further assume creating a restore point before attempting any of this will be prudent. Thanks for the guidance. P.S. I am going to research export and merge but would still like to hear back from you if this thread is still active.
I really appreciate this guide. Very well written! However my disc drive still will not recognize discs. Looks like im taking this PC to the gravel pit and hitting it with some buckshot. RIP Dell, was a good 5 years 🙁
bro .. nothing is working …please help me
All things are commandable .U r an experienced person but we r not .keep it up…
None of these have worked. Great article though. The drive only has complications with blank discs. CD-R and DVD-R. The drive works fine on other machines, so at least I know it’s not hardware related.
Well as I have reas it is jpg codex that is missing. Window Media player dont have that! BUT I CANT FIND ONE
Bye from Susanne
CDs and DVDs I burned myself work fine, it’s store bought software on CDs that are not recognized. None of the suggestions posted here made any difference.
I’VE TRIED EVERY SINGLE SUGGESTION IN THIS ARTICLE MANY TIMES TO BRING MY CD DRIVE BACK TO LIFE (EXCEPT FOR THE ROLL-BACK : IT WASN’T CLICKABLE/ANY WAY TO MAKE IT CLICKABLE?)….I’M THINKING THAT MAYBE IT’S JUST READY TO BE THROWN AWAY. BTW: THIS IS A VERY INFORMATIVE ARTICLE AND CLEARLY WRITTEN.