Razer Chroma helps gamers take advantage of advanced lightning systems found in Chroma-enabled keyboards or other peripherals. This light feature is enabled with the visualizer software released by the company. Also, when the sounds are recognized by the keyboard, the visualizer helps the lights on the device shift colors accordingly. But many gamers have been facing issues in trying to set this feature. Thus, we have compiled this troubleshooting guide to inform you of the causes that stop it from working and solutions to fix Razer audio visualizer not working issue.
How to Fix Razer Audio Visualizer Not Working
Following are the possible reasons that is causing audio visualizer issues.
- Device incompatibility with the Audio Visualizer
- Missing Visual C++ package
- Disabled Audio Visualizer services or packages
- Outdated software for Audio Visualizer
- Corrupt Chroma SDK
Preliminary Check
The first step involved in fixing Razer Chroma light effects not working is to check if your device is even compatible with the Audio Visualizer. You can check the Audio Visualizer download page to know more about it.
Method 1: Update Audio Visualizer Software
These kinds of problems are inevitable with an older version of the Razer Synapse. The app usually warns the user about a possible update but if it is missed for some reason, make sure it is updated manually. This can be done by visiting the Razer website and checking the available version with the current version of the app on your PC. To check it from the app itself you can follow the steps given below:
1. Open the Razer Synapse app from your PC.
2. On the home page, click on the settings.
3. Now, click on the ABOUT tab.
4. Next, click on CHECK FOR UPDATES.
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Method 2: Enable Chroma Apps
Another mindful point that needs to be taken care of in order to avoid Audio Visualizer not working is that Chroma apps are enabled in the Razer Synapse software. You can follow the steps given below to enable them:
1. Open Razer Synapse software on your PC.
2. In the DASHBOARD tab, click on CHROMA CONNECT.
3. Next, click on the APPS tab.
4. In it, toggle on the option for CHROMA APPS.
Method 3: Raise Amplitude Setting
Apart from other settings in the Razer Synapse software, you must make sure that the Amplitude settings are set to a higher value. If, for some reason, it is set low then enter a higher value, for instance, 7000 in the Amplitude box. Follow the instructions given below to change the Amplitude value:
1. Open the Razer Synapse app on your PC.
2. Open the Keyboard Visualizer window.
3. In the Amplitude (%) box, enter a higher value like 7000.
4. Then, click on the Save Settings option.
Now, check whether Audio Visualizer not working issues have been resolved.
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Method 4: Enable Razer Chroma SDK Services
If you are still wondering about how to fix Razer Audio Visualizer not working then you must check if Razer Chroma SDK services are enabled on your PC. In your system, if these services are disabled, you can take the help of following steps to enable them:
1. Press the Windows + R keys together to open the Run dialog box.
2. Here, type msconfig and hit the Enter key.
3. In the System Configuration window, click on the Services tab.
4. Now, locate Razer Chroma SDK Server.
5. Check the box for Razer Chroma SDK Server in case it is unchecked.
6. Now, click on Apply and then OK button.
7. Finally, restart the PC and check if the Audio Visualizer is working now.
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Method 5: Reinstall Microsoft Visual C++ Redistributable
The reason for lightning effects to not work is the missing or corrupt package of Microsoft Visual C++. To resolve Razer Audio Visualizer not working, it is advised to uninstall and then install the Microsoft Visual complete package. Follow our guide on How to Reinstall Microsoft Visual C++ Redistributable to do the same.
Method 6: Reinstall Razer Synapse
The last resort left for you in case Razer Audio Visualizer is still not working is to uninstall and then reinstall Razer Synapse.
1. Firstly, to uninstall Razer Synapse, press the Windows + I keys together to open Settings.
2. Now, open Apps in the Settings window.
3. Locate and click on Razor Synapse app to select Uninstall.
4. Confirm the command by clicking on Uninstall.
5. Select UNINSTALL again.
6. Now, click on YES, REMOVE.
7. Once the uninstallation is complete, open your browser to install Razer Synapse from the official website. Click on DOWNLOAD NOW button in green.
Now that the Razer Synapse 3 app is installed, launch it to check if the Audio Visualizer issue is resolved.
Frequently Asked Questions (FAQs)
Q1. Why is Razer Synapse not working?
Ans. If Razer Synapse is not working then check if the device is plugged in properly to the computer. You can also try reinstalling Razer Synapse in case the issue is not resolved.
Q2. What devices are compatible with Razer Chroma?
Ans. You can check the list of compatible devices with Razer Chroma.
Q3. How can I control lightning in Razer?
Ans. In the Razer Synapse app on your PC, access the Lightning option and customize the effects to your liking in it.
Q4. How can I install Audio Visualizer?
Ans. You can install Audio Visualizer from the official website of Razer. Refer to Method 6 for more.
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We hope that this doc could help you in guiding how to fix Razer Audio Visualizer not working. Let us know which one of the methods helped you in resolving Audio Visualizer issue. For more queries or suggestions, you can leave a comment in the section given below.
