How to Fix Overwatch Crashing

How to Fix Overwatch Crashing

Overwatch is a team-based multiplayer game that has been very famous in recent days. There are 30 heroes in the game with unique fighting styles, and the entire team aims to acquire control points in the match. You can access this game on several platforms where you can engage yourself in a competitive online battle. However, you also may face Overwatch crashing issues during launch, which can be resolved by the troubleshooting steps discussed in this article. So, continue reading!

How to Fix Overwatch Crashing

How to Fix Overwatch Crashing on Windows 10

Here are some troubleshooting methods to fix the said problem. The methods are arranged according to the severity and impact level of the issue. Follow them to attain the best results to solve Overwatch crashes on launch problem.

Basic Troubleshooting

Before trying the advanced troubleshooting steps, you are advised to ensure the compatibility of the game and the system by following the basic troubleshooting steps as discussed below.

  • Ensure your system meets at least minimum specifications to enjoy the uninterrupted service of Overwatch. Refer to the table listed below.
  Minimum Specifications Recommended Requirements
Operating System Windows 7/8/ 10; 64-bit (latest Service Pack) Windows 7/8/ 10; 64-bit (latest Service Pack)
RAM At least 4 GB of RAM At least 6 GB of RAM
CPU/Processor Intel Core i3/AMD Phenom X3 8650 Intel Core i5/AMD Phenom II X3
Storage Space 30 GB or more accessible storage 30 GB or more free storage
Display Resolution At least 1024 x 768p screen resolution At least 1024 x 768p screen resolution
GPU Intel HD Graphics 4400/ATI Radeon HD 4850/NVIDIA GeForce GTX 460 ATI Radeon HD 7950/NVIDIA GeForce GTX 660
  • Run the program as administrator since few game features can be launched only with administrative rights.
  • Close all background applications consuming high CPU resources by using the Task Manager. 
  • Run an antivirus scan to check if any malware is preventing you from launching the game.
  • Perform a memory test and ensure that your RAMs are working correctly. You can use the MemTest86 tool to run this test.
  • Sometimes, an Windows Firewall may prevent you from accessing the game, considering it a threat. You can allow the game in Windows Firewall.
  • Open your game in Windowed mode and change the display resolutions of your Desktop screen. This may help you fix the issue within a few clicks.
  • Navigate to display settings of the game to turn off V-Sync, G-Sync, and FreeSync features and check if the issue is resolved.
  • Finally, avoid overclocking to fix Overwatch not launching or crashes on launch issues.
  • Also, set your GPU configurations to default settings to prevent the issue altogether.

If you did not get any fix by following these basic troubleshooting methods, then you can jump into the advanced troubleshooting solutions listed below to fix Overwatch crashes on launch problem.

Method 1: Use High-Performance Power Plan

You can also optimize your computer for games when you set your settings to a high-performance power plan. These power plans are developed to manage the power settings on portable settings. Follow the below-mentioned instructions to use high-performance power plan settings in your system.

1. Right-click on the Battery icon on the Taskbar and select Power Options.

right click on Battery icon on Taskbar and select Power Options

2. Now, select the High performance option as highlighted in the pic below.

Now, choose the High-performance option under High additional plans

Now you have optimized your system for games and better performance.

Method 2: Disable Fullscreen Optimizations

If full-screen optimization is enabled in your system, you may encounter game crashes often. Disable the full-screen optimization to prevent the problem and launch the game now.

1. Right-click on the Overwatch launcher file and select Properties.

2. Go to the Compatibility tab.

3. Here, check the box for Disable full-screen optimizations.

Here, check the box, Disable full screen optimizations

4. Finally, click on Apply and then OK to save the changes.

Check if you have fixed the issue.

Also Read: 5 Best FPS Counter For Windows 10

Method 3: Update Overwatch Patches to its Latest Version

Any bugs in the game can be fixed by updating it. Thus to resolve Overwatch crashes on launch issue, follow the below-mentioned steps to its latest version as discussed below.

1. Open the Blizzard Battle.net app and go to Overwatch > Options.

2. Now, click on Patch Notes as shown below and check for updates.

Now, click on Patch Notes. How to Fix Overwatch Crashing

3. If there are updates available, follow the on-screen instructions to update the game

Now, relaunch the game to check if Overwatch crashes on launch problem is solved.

Note: If there are no patches available for update, try the rest of the methods discussed in this article.

Method 4: Update Graphics Drivers

Try updating the drivers to the latest version by following the given steps to fix Overwatch crashing problem.

1. Click on Start, type device manager, and hit the Enter key.

In the Start menu, type Device Manager in the Search Bar and launch it.

2. Double-click Display adapters to expand it.

Double-click Display adapters to expand it. How to Fix Overwatch Crashing

3. Right-click on video driver (e.g. Intel (R) UHD Graphics) and choose Update driver as depicted below.

Right click on your video device and choose Update driver.

4. Next, click on Search automatically for drivers as shown.

click on Search automatically for drivers. How to Fix Overwatch Crashing

5A. If the drivers have been updated already, it shows The best drivers for your device are already installed.

If the drivers have been updated already, it shows The best drivers for your device are already installed.

5B. If the drivers are outdated, then they will get updated automatically. Lastly, restart your PC.

Also Read: Fix Graphics Card Not Detected on Windows 10

Method 5: Reset Graphics Driver Settings

If you have changed the settings of the graphics driver intentionally or unknowingly, the altered graphics settings will interfere with the Overwatch game, thus leading to Overwatch crashing issue. Accordingly, reset your graphics driver settings to resolve the same.

Option 1: For Intel Graphics Driver

1. Firstly, right-click on an empty space in your Desktop.

2. Select Intel HD Graphics Settings or Graphics Properties… option.

Firstly, right click on your desktop screen and click on Intel HD Graphics Settings or Graphics Properties option. How to Fix Overwatch Crashing

3. Now, select the 3D option as highlighted in the pic below.

Now, select the 3D option from the list. How to Fix Overwatch Crashing

4. Finally, Click on the Restore Defaults option.

Option 2: For AMD Radeon Drivers

1. Right-click on an empty space in your Desktop and select the AMD Radeon Settings option.

Right-click on your desktop screen and click on the AMD Radeon Settings option

2. Now, click on the Preferences option. Refer to the pic below.

Now, click on the Preferences option found at the bottom left corner of the screen

3. Finally, check the box for Restore Factory Defaults to reset graphics settings.

Option 3: For NVIDIA Drivers

1. Again, right-click on an empty space in your Desktop and select the NVIDIA Control Panel option.

Firstly, right click on your desktop screen and click on NVIDIA Control Panel option

2. Now, click on the Manage 3D settings option in the left pane.

3. Finally, click on the Restore Defaults option to reset the graphics settings.

Finally, click on Restore Defaults option at the top right corner of the screen to reset graphics card settings

Finally, check if you have fixed the issue.

Also Read: What is NVIDIA Virtual Audio Device Wave Extensible?

Method 6: Uninstall Razer Chroma SDK (If Applicable)

The primary reason for Overwatch crashing issues is Razer Chroma SDK. This enables effective communications of razer devices without the need for any additional drivers. Yet to ensure uninterrupted gaming service, you have to uninstall Razer Chroma SDK with the help of steps as discussed below.

1. Hit the Windows key, type apps and features, and click on Open

type apps and features and click on Open in Windows 10 search bar. How to Fix Origin Won’t Open

2. Search for Razer Chroma SDK in Search this list field.

3. Then, select Razer Chroma SDK and click on the Uninstall button shown highlighted.

Note: We have shown uninstalling Origin as an example.

select Origin in Apps and Features settings and click on Uninstall

4. Click on Uninstall again to confirm the same and follow the on-screen instructions to finish the uninstallation process.

5. Finally, restart your PC.

Check if the issue persists or not. If it does, try the next solution.

Method 7: Repair or Uninstall Microsoft Visual C++ Redistributable Package

Incorrect Microsoft Visual C++ Redistributable package may lead to crashing of the game. If you face any conflicts during the installation of this package, cancel the process and restart it again. Also, if you have installed the package incorrectly, then repair them manually to resolve the issue. Follow the given steps as listed below to fix the issue.

Option 1: Repair the Package

1. Press the Windows key, type control panel, and click on Open.

Open Start menu and type Control Panel. Click on Open on the right pane.

2. Set View by > Large icons and select Programs and Features.

Select Programs and Features

3. Now, select Microsoft Visual C++ Redistributable package and click on Change as highlighted.

select Microsoft Visual C plus plus 2012 redistributable and click on Change option in the Program and Features window. How to Fix Overwatch Crashing

4. Now, click on the Repair button to repair the package.

click on Repair button to repair Microsoft Visual C plus plus 2012 Redistributable package

5. Then, click on the Yes button in the User Account Control prompt and wait for the repair process to be completed.

Try repairing all other Microsoft Visual C++ Redistributable packages by following the above steps.

Now, restart your PC and check if Overwatch crashing issue is fixed or not.

Option 2: Uninstall the Package

1. Navigate to Control Panel > Programs and Features as shown in the above method to repair packages.

2. Select the Microsoft Visual C++ Redistributable packages and click on Uninstall.

Now, click on OK and select Microsoft Visual C Redistributable packages. How to Fix Overwatch Crashing

3. Click on the Yes button in the User Account Control prompt.

4. After uninstalling the package, restart your PC.

5. Now, check if you have fixed Overwatch crashes on launch issue.

If not then, try uninstalling other Microsoft Visual C++ Redistributable packages by following the above steps.

Method 8: Scan for Errors in Drive

Sometimes, errors in hard disks might also contribute to the issue. Thus, you can perform a scan and sort out any errors, if any. Thus, find where your installation files are stored and scan the corresponding drive as instructed below.

1. Hit the Windows + E keys together to launch File Explorer and go to This PC.

click on This PC in the File Explorer. How to Fix Overwatch Crashing

2. Right-click on your Local Disk drive where you have installed Overwatch and select Properties.

Right-click on your Local Disk and click on Properties. How to Fix Overwatch Crashing

3. Now, go to the Tools tab and click on the Check button for Error checking.

go to the Tools tab and click on Check button for Error Checking in local disk C Properties

4. Now, select the Scan drive option in the Error Checking prompt.

Now, click on the Scan drive option

5. Wait for the Scanning process to be completed and sort out errors if any.

Wait for the Scanning process to be completed and sort out any errors, if any

Finally, check if you have fixed the issue.

If you do not find any errors, follow the rest of the methods discussed in this article.

Also Read: Fix Steam Stuck on Allocating Disk Space on Windows

Method 9: Defragment and Optimize Drives

If you do not use an SSD, the data on your hard drive gets fragmented over time and leads to performance loss and hence the game crashes. Therefore, you are advised to defragment your hard disk at least once a month to avoid such issues. Then, follow the below-mentioned steps to implement the same.

Note: Defragmentation of SSD (Solid State Drive) is not recommended. Perform the demonstrated steps to defrag the hard disk.

1. Hit the Windows key, type Defragment and Optimize Drives, and click on Run as administrator

Run Defragment and Optimize Drives as administrator from Windows search bar

2. Now, select your drive and click on Analyze option to find if it needs to be Optimized.

Note: If the Analyze button is greyed out then, follow the below step to optimize the drive.

3. Click on Optimize option to optimize the drives.

Analyze or Optimize the drive in Defragment and Optimize Drives window

4. Wait for the optimization report, then close the window and restart your PC.

Method 10: Use Windows Memory Diagnostic Tool

The Windows Memory Diagnostic Tool is a free memory test program to ensure any issues with the system memory triggering Overwatch crashing issue. This tool is easy to use, and the system will be rebooted after sorting the errors. Follow the below-mentioned steps to use Windows Memory Diagnostic tool.

1. Click on Start, type Windows Memory Diagnostic and press the Enter key.

Type Windows Memory Diagnostic and press Enter. How to Fix Overwatch Crashing

2. Click on Restart now and check for problems (recommended) option shown highlighted.

Click on Restart now and check for problems recommended.

3. Now, after a restart, Windows Memory Diagnostics Tool will open up. Hit the F1 key to open Options.

Now, after a restart, and Windows Memory Diagnostics Tool will open up. Then, hit the F1 key to open Options

4. Here, use the arrow keys to navigate to the Extended option and hit the F10 key to Apply and run the test.

Note: The Extended tests include all the standard tests plus MATS+ (cache disabled). Stride38, WSCHCKR, WStride-6. CHCKR4, WCHCKR3, ERAND, Stride6 (Cache disabled), and CHCKRS.

Here, use the arrow keys to navigate to the Extended option and hit F10 to Apply. How to Fix Overwatch Crashing

Several minutes will take to complete the memory test.

5. If any errors are reported, note down the errors to troubleshoot them accordingly and hit the Esc key to exit the tool.

Wait until the memory test is completed and check if any errors are reported.

6. Finally, after fixing the errors reported by Windows Memory Diagnostic Tool.

Now, check if Overwatch crashes on launch problem is solved or not.

Also Read: 7 Ways to Fix Computer Keeps Crashing

Method 11: Repair Corrupt System Files

If you have any corrupt files in your system, you will face Overwatch crashing issue, and thus to repair them, there are several ways suggested by tech experts. Yet, here is a simple method to repair corrupt Windows files.

1. Hit the Windows key, type Command Prompt and click on Run as administrator.

Open Start menu, type Command Prompt and click on Run as administrator on the right pane.

2. Click on Yes in the User Account Control prompt.

3. Type chkdsk C: /f /r /x command and hit Enter key.

 chkdsk command. How to Fix Overwatch Crashing

4. If you are prompted with a message, Chkdsk cannot run…the volume is… in use process, then, type Y and hit the Enter key.

5. Again, type the command: sfc /scannow and press Enter key to run the System File Checker scan.

Type the below command line and hit Enter to execute it. How to Fix Overwatch Crashing

Note: A system scan will be initiated and it will take a couple of minutes to finish. Meanwhile, you can continue performing other activities but be mindful of not accidentally closing the window.

After completing the scan, it will show either of these messages:

  • Windows Resource Protection did not find any integrity violations.
  • Windows Resource Protection could not perform the requested operation.
  • Windows Resource Protection found corrupt files and successfully repaired them.
  • Windows Resource Protection found corrupt files but was unable to fix some of them.

6. Once the scan is finished, restart your PC.

7. Again, launch Command Prompt as administrator and execute the given commands one after the other:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Note: You must have a working internet connection to execute DISM commands properly.

scan health command in Command Prompt

Method 12: Repair Overwatch Game Files

You can clear corrupt gaming files by repairing the Overwatch game files, as shown below.

1. Launch the Blizzard Battle.net app.

2. Select Overwatch, then click on Options.

3. In the dropdown menu, click on Scan and Repair, as shown.

Now, scroll down the menu and click on Scan and Repair. How to Fix Overwatch Crashing

4. Follow the on-screen instructions to complete the process and relaunch the game again.

Method 13: Disable Overlay Settings (For Discord)

Overlays settings will help you access third-party software and programs in your system during your game. But, these settings will trigger crashing issues too sometimes.

Here, the steps to disable overlays in Discord are explained.

1. Launch Discord PC Client and click on the Settings icon next to your Discord username.

Launch Discord and click on the gear icon which is at the left corner of the screen. How to Fix Overwatch Crashing

2. Scroll down the left navigation pane and click on Game Overlay under the ACTIVITY SETTINGS section.

Now, scroll down the left menu and click on Game Overlay under ACTIVITY SETTINGS.

3. Switch Off the toggle for Enable in-game overlay to disable it, as shown.

Here, toggle off the setting, Enable in-game overlay | How to Fix Overwatch Crashing

4. Restart your system and open the game to check if Overwatch crashes on launch issue persists or not.

Note: Read our guide on How to Disable Steam Overlay in Windows 10 

Method 14: Update Windows

If your Operating System is outdated then, you may have issues while playing games in your system. Follow the below-mentioned steps to update your Windows OS and fix Overwatch crashes on launch issue.

1. Press Windows + I keys simultaneously to launch Settings.

2. Click on the Update & Security tile, as shown.

Update and Security. How to Fix Overwatch Crashing

3. In the Windows Update tab, click on Check for updates button.

Click on Check for updates button.

4A. If a new update is available, then click Install Now and follow the instructions to update.

Click on install now to download the available updates. How to Fix Overwatch Crashing

4B. Otherwise, if the Windows is up-to-date, then it will show You’re up to date message.

windows update you're up to date message

Method 15: Reset Game Settings

Unoptimized game settings will trigger more crashing issues, and thus if you did not get any fix by all the above-discussed methods, you could reset game settings as follows.

Note: When you reset the game settings, all the in-game settings will default values.

1. Launch the Blizzard Battle.net app.

2. Now, click on Blizzard Logo and select the Settings option from the list.

Now, click on Blizzard Logo and click on the Settings option. How to Fix Overwatch Crashing

3. Here, navigate to GameSettings and select Reset In-Game Options as shown below.

Here, navigate to GameSettings and select Reset In Game Options

4. Then, click on Done to reset the settings.

Now, relaunch the game and check if you face the issue again. If the issue persists then you can reinstall the game again.

Also Read: Fix Overwatch FPS Drops Issue

Method 16: Contact Overwatch Support

If you did not obtain any fix by the above-discussed methods, then you should contact Overwatch Support to solve the problem. The support team will analyze the exact reason for the issue and help you resolve the same.

Overwatch official support page. How to Fix Overwatch Crashing

Pro Tip: Avoid Overheating

Excessive overheating might also contribute to the poor performance of your game and your system. Overheating will damage the internal components and will slow down the performance of the system gradually. Here are some points you can follow to avoid overheating.

  • Rest your computer in between long gaming hours.
  • When there is debris clot around the fan, your system will not be appropriately ventilated, leading to overheating. So, you should maintain a well-ventilated setup.
  • Constant overheating will wear down not only your graphics card but also your system. If you play for long hours and experience the high temperature of your system, then install better cooling systems.

graphics card for better performance

  • When your system is heated to the maximum temperature, the fans will spin with the highest RPM. Yet, the system may not be able to handle the heat. In this case, your GPU will develop a load of heat and leads to Thermal Throttling. You must use a dedicated graphics card to fix this issue.

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We hope that this guide was helpful and you could fix Overwatch crashing issue in your system. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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