Home » Fix Windows Update Stuck at 0% [SOLVED]

Fix Windows Update Stuck at 0% [SOLVED]

If you have a genuine copy of Windows, then you may be well aware of how important are the updates provided by Microsoft for your Operating System. With the help of these updates, your system is made more secure by patching various security vulnerabilities. But what happens when you’re stuck downloading Windows Update? Well, this is the case here, where Windows Update Stuck at 0%, and no matter how much you wait or what you do, it will remain stuck.

Fix Windows Update Stuck at 0% [SOLVED]

Windows update is an essential feature which makes sure Windows receives critical security updates to protect your Computer from security breach such as recent WannaCrypt, Ransomware etc. But if you’re not able to download the latest updates, then this might be a problem which needs to be fixed as soon as possible. So without wasting any time let’s see How to Fix Windows Update Stuck at 0% with the help of the below-listed troubleshooting guide.

Fix Windows Update Stuck at 0% [SOLVED]

Note: Make sure to create a restore point just in case something goes wrong.

If you have already tried waiting for a few hours then without hesitating to follow the below methods, your Windows updates are definitely stuck.

Method 1: Disable all Non-Microsoft services (Clean boot)

1. Press the Windows Key + R button, then type msconfig and click OK.

msconfig | Fix Windows Update Stuck at 0% [SOLVED]

2. Under General tab under, make sure Selective startup is checked.

3. Uncheck Load startup items under selective startup.

Under the General tab, enable Selective startup by clicking on the radio button next to it

4. Switch to the Service tab and checkmark Hide all Microsoft services.

5. Now click Disable all button to disable all the unnecessary services which might cause conflict.

Click on Disable All button to disable

6. On the Startup tab, click Open Task Manager.

startup open task manager

7. Now, in the Startup tab (Inside Task Manager) disable all the startup items which are enabled.

disable startup items

8. Click OK and then Restart. Now again try to Update Windows and this time you will be able to update your Windows successfully.

9. Again press the Windows key + R button and type msconfig and hit Enter.

10. On the General tab, select the Normal Startup option and then click OK.

system configuration enable normal startup

11. When you are prompted to restart the computer, click Restart. This would definitely help you Fix Windows Update Stuck at 0%.

Method 2: Rename SoftwareDistribution Folder

1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

2. Now type the following commands to stop Windows Update Services and then hit Enter after each one:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

Stop Windows update services wuauserv cryptSvc bits msiserver | Fix Windows Update Stuck at 0% [SOLVED]

3 . Next, type the following command to rename SoftwareDistribution Folder and then hit Enter:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

Rename SoftwareDistribution Folder

4. Finally, type the following command to start Windows Update Services and hit Enter after each one:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Start Windows update services wuauserv cryptSvc bits msiserver

5. Reboot your PC to save changes.

Method 3: Temporarily Disable Antivirus Software and Windows Firewall

Sometimes the Antivirus program can cause an error and to verify this is not the case here. You need to disable your antivirus for a limited time so that you can check if the error still appears when the antivirus is off.

1. Right-click on the Antivirus Program icon from the system tray and select Disable.

Disable auto-protect to disable your Antivirus

2.  Next, select the time frame for which the Antivirus will remain disabled.

select the duration until when the antivirus will be disabled

Note: Choose the smallest amount of time possible, for example, 15 minutes or 30 minutes.

3. Once done, again try to connect to open Google Chrome and check if the error resolves or not.

4. Search for the control panel from the Start Menu search bar and click on it to open the Control Panel.

Type Control Panel in the search bar and press enter | Fix Windows Update Stuck at 0% [SOLVED]

5. Next, click on System and Security then click on Windows Firewall.

click on Windows Firewall

6. Now from the left window pane click on Turn Windows Firewall on or off.

Click on Turn Windows Defender Firewall on or off present on the left side of the Firewall window

7. Select Turn off Windows Firewall and restart your PC.

Click on Turn off Windows Defender Firewall (not recommended)

Again try to open Google Chrome and visit the web page, which was earlier showing the error. If the above method doesn’t work, please follow the same steps to turn on your Firewall again.

Method 4: Run CCleaner and Malwarebytes

1. Download and install CCleaner & Malwarebytes.

2. Run Malwarebytes and let it scan your system for harmful files. If malware is found, it will automatically remove them.

Click on Scan Now once you run the Malwarebytes Anti-Malware

3. Now run CCleaner and select Custom Clean.

4. Under Custom Clean, select the Windows tab and checkmark defaults and click Analyze.

Select Custom Clean then checkmark default in Windows tab | Fix Windows Update Stuck at 0% [SOLVED]

5. Once Analyze is complete, make sure you’re certain to remove the files to be deleted.

Click on Run Cleaner to deleted files

6. Finally, click on the Run Cleaner button and let CCleaner run its course.

7. To further clean your system, select the Registry tab, and ensure the following are checked:

Select Registry tab then click on Scan for Issues

8. Click on the Scan for Issues button and allow CCleaner to scan, then click on the Fix Selected Issues button.

Once scan for issues is completed click on Fix selected Issues | Fix Windows Update Stuck at 0% [SOLVED]

9. When CCleaner asks “Do you want backup changes to the registry? select Yes.

10. Once your backup has completed, click on the Fix All Selected Issues button.

11. Restart your PC to save changes.

Method 5: Run Windows Update Troubleshooter

1. Search for the control panel from the Start Menu search bar and click on it to open the Control Panel.

Type Control Panel in the search bar and press enter

2. Type troubleshooting in the search bar then click on Troubleshooting.

Search Troubleshoot and click on Troubleshooting

2. Next, from the left window, pane select View all.

3. Then from the Troubleshoot computer problems list select Windows Update.

From the Troubleshoot computer problems list select Windows Update

4. Follow on-screen instruction and let the Windows Update Troubleshoot run.

Windows Update Troubleshooter

5. Restart your PC and again try to install Updates which were stuck.

Method 6: Delete SoftwareDistribution Folder

1. Press Windows Key + R then type services.msc and hit Enter.

services.msc windows | Fix Windows Update Stuck at 0% [SOLVED]

2. Right-click on Windows Update service and select Stop.

Right-click on Windows Update service and select Stop

3. Open File Explorer then navigate to the following location:

C:\Windows\SoftwareDistribution

4. Delete all the files and folders under SoftwareDistribution.

Delete all the files and folders under SoftwareDistribution

5. Again right-click on Windows Update service then select Start.

Right-click on Windows Update service then select Start

6. Now to try to download the updates which were stuck earlier.

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That’s it you have successfully Fix Windows Update Stuck at 0% but if you still have any queries regarding this post then feel free to ask them in the comment’s section.

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Aditya Farrad

Aditya is a self-motivated information technology professional and has been a technology writer for the last 7 years. He covers Internet services, mobile, Windows, software, and How-to guides.

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