Fix Windows 11 Black Screen with Cursor Issue

How to Fix Windows 11 Black Screen with Mouse Cursor Issue

Is your Windows PC blacking out after boot up or sign-in? Or worse, in the middle of a task? You are not the only one who feels disappointed. Similar issues have been reported by many users, and they are not unique to Windows 11. They have also been reported in prior Windows versions, including Windows 10. The majority of users who encountered the problem reported having a moveable pointer on the screen as the screen turned dark. This makes the error extra strange. However, there is no need to be alarmed because most of the time, this error is caused by a little issue that can be resolved with basic troubleshooting. Thus, read this article to fix Windows 11 black screen with mouse cursor issue. 

How to Fix Windows 11 Black Screen with Mouse Cursor Issue

How to Fix Windows 11 Black Screen with Mouse Cursor Issue

Follow the methods listed in this guide to fix this error faced on startup or after an update on Windows 10 & 11 desktops & laptops.

Method 1: Check Connections & Monitor Screen

For those who use a desktop or an external display, this resolution works great as loose connections are one of the causes of Windows 11 black screen.

  • Check for any loose connections on your monitor. Re-attach cables & connectors.
  • Also, look for any damage to the cable. Replace it, if required.

unplug hdmi cable

  • If you have a spare monitor, attach it to see if the problem is resolved. If it does, the issue is almost certainly caused by the monitor.
  • If you have multiple display setups, consider detaching them and using only one. This has worked for a lot of people.
  • You can also change monitors, such as making your primary monitor secondary and vice versa.

Also Read: How to Check Monitor Model in Windows 10

Method 2: Clean Hardware Components

  • It is possible that Windows 11 black screen with mouse cursor error could be caused by computer overheating. The CPU fan removes hot air from the machine, keeping it cool. But, if it doesn’t function properly, it may lead to overheating.
  • Dust, on the other hand, can accumulate in the fan over time and reduce its performance.
  • It is also a good idea to clean & inspect other components, such as graphic card, RAM, and power supply unit. The black screen issue might also be caused by carbon build-up in the RAM.

Note: When cleaning and examining various components, we recommend seeking professional assistance because a slight blunder on your part can result in a huge problem.

How Much RAM Is Enough

Method 3: Change Projection Settings

If the monitor appears to be in working order but the display remains dark despite restarting the graphics driver, the problem is most likely with the projection settings. On Windows 11, if you use the wrong projection settings mistakenly, you will get black screen error with only mouse pointer being displayed on screen. In this case, do the following:

1. Press Windows + P keys together to open the Project menu.

Project screen Win 11

2. Use Arrow keys to change projection settings.

3. Press the Enter key and wait a few seconds to see if this resolves the issue.

4. Repeat the process if the screen stays black. It may take a few minutes to find the proper display option.

Also Read: How to Fix Lines on Laptop Screen

Method 4: Restart Graphics Drivers

Refreshing Graphics card drivers has been known to be quite effective.

1. Press Windows + Ctrl + Shift + B keyboard shortcut to restart the graphics driver.

2. The screen will flicker for a second and you may hear a beep sound indicating that the graphics driver was successfully restarted.

Method 5: Update Graphics Drivers

Faulty graphics drivers can also cause black screen errors with or without mouse cursor on Windows 11. Hence, updating them as shown might help.

1. Press Windows + R keys together to open the Run dialog box.

2. Type devmgmt.msc and click on OK to launch Device Manager.

Run dialog box

3. From the list of installed devices, double-click on Display adapters to expand it.

Device manager window. How to Fix Windows 11 Black Screen with Mouse Cursor Issue

4. Right click on NVIDIA GeForce GTX 1650 Ti and click on Update driver from the context menu.

Right click context menu for installed device

5A. Click on Search automatically for drivers to allow Windows to do so automatically.

Driver update wizard. How to Fix Windows 11 Black Screen with Mouse Cursor Issue

5B. Alternatively, click on Browse my computer for drivers, then select Browse to locate and install your driver from the storage. 

Browse option in Driver update wizard

6. Finally, click on Close and restart your computer after the wizard is done updating the drivers.

Also Read: How to Partition Hard Disk Drive in Windows 11

Method 6: Reinstall Graphics Drivers

If updating drivers doesn’t work, reinstall them as explained below to fix Windows 11 black screen issue:

1. Go to Device Manager > Display adapters, as earlier.

2. Right-click on Graphics card driver (e.g. NVIDIA GeForce GTX 1650Ti) and select Uninstall device, as depicted below.

Context menu for installed devices

3. Check the box marked Attempt to remove the driver for this device and click on Uninstall.

Uninstall device dialog box

4. Restart your PC and download graphic drivers from official NVIDIA website, as shown.

NVIDIA GeForce GTX 1650 Ti Windows 11 download page

5. Run the downloaded file to install it again. Restart your PC as it should function normally now.

Also Read: How to Rollback Driver Updates on Windows 11

Method 7: Update Windows

Black screen error can sometimes be the result of a bug in the Windows operating system. Thus, updating it should help.

1. Press Windows + I keys simultaneously to open Settings.

2. Click on Windows Update in the left pane.

3. Click on blue Check for updates button shown highlighted.

4. If there is any update available, click on Download & install.

Windows update tab in Settings app

5. Let the install be downloaded and installed. Restart your computer.

Also Read: How to Download and Install Optional Updates in Windows 11

Method 8: Uninstall Conflicting Apps

Apps may interfere with display settings so uninstalling such apps can rescue you from this error. Follow these steps to fix Windows 11 black screen with cursor issue by uninstalling conflicting apps:

1. Press Windows + X keys simultaneously to open the Quick Link menu.

2. Click Apps and Features from the list.

select apps and features in Quick Link menu. How to Fix Windows 11 Black Screen with Mouse Cursor Issue

3. Scroll through the list of installed apps and click on the three dots for the app that you want to uninstall.

4. Click on Uninstall.

More option menu in Apps and features

5. Click on Uninstall in the confirmation prompt as well.

Note: For Win32 apps, click on Yes in the confirmation prompt.

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We hope you could learn how to fix Windows 11 black screen with mouse cursor issue. Drop your suggestions and queries in the comment section below. We would love to know which topic you want us to explore next.

Posted by
Pete Mitchell

Pete is a Senior staff writer at TechCult. Pete loves all things technology and is also an avid DIYer at heart. He has a decade of experience writing how-tos, features, and technology guides on the internet.

1 Comment

  1. How can you do any of that when all you can see is a black screen and cursor?

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