Home » How to fix This site can’t be reached error in Gooogle Chrome

How to fix This site can’t be reached error in Gooogle Chrome

Fix This site can’t be reached error in Gooogle Chrome: Most Google Chrome users must have faced the ‘This site can’t be reached error‘ but didn’t have any clue how to fix it? Then don’t worry we are at your disposal to fix this issue easily. The cause of this error is that the DNS lookup failed so the webpage is not available. When you try to open any website or web page, you received the error and it says Error code:

This site can’t be reached
www.quora.com’s server DNS address could not be found.
DNS_PROBE_FINISHED_NXDOMAIN

Fix This site can’t be reached error in Google Chrome

The server at any website can’t be found because the DNS lookup failed. DNS is the network service that translates a website’s name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.

When a DNS server can’t convert a domain name to an IP address in a TCP/IP network then there is a DNS failure error. A DNS failure occurs because of the misconfiguration of the DNS address or because of Windows DNS client is not working.

Fix This site can’t be reached error in Gooogle Chrome

Method 1: Restart DNS client

1. Press Windows Key + R then type “services.msc” and hit enter to open the Services window.

Press Windows Key + R then type services.msc

2. Scroll down till you find “Network Store Interface Service” (Press N to easily find it).

3. Right-click on Network Store Interface Service and select Restart.

Right-click on Network Store Interface Service and select Restart

4. Follow the same step for the DNS client and DHCP client in the services list.

Restart DNS client ~ Fix This site can’t be reached error in Google Chrome

5. Now the DNS client will restart, go, and check if you’re able to resolve the error or not.

Method 2: Change IPv4 DNS Address

1. Right-click on the WiFi icon on the system tray and then click on “Open Network and Sharing Center.

Click Open Network and Sharing Center

2. Now click on “Network and Sharing Center“.

Click on Network and Sharing Center

3. Next, click on your current connection in order to open Settings and then click Properties.

Next, click on your current connection in order to open Settings and then click Properties

4. Next, select “Internet Protocol Version 4 (TCP/IP)” and click Properties.

Select Internet Protocol Version 4 and click Properties ~ Fix This site can’t be reached error in Google Chrome

5. Checkmark on “Use the following DNS server addresses.

6. Type the following address in the Preferred DNS server and Alternate DNS server:

8.8.8.8
8.8.4.4

Note: Instead of the Google DNS you can also use other Public DNS Servers.

Finally, click on the OK button to use Google DNS or OpenDNS

7. Checkmark on “Validate settings upon exit” then click OK and click Close.

8. This step must Fix This site can’t be reached error in Gooogle Chrome.

Method 3: Reset TCP/IP

1. Right-click on Windows Button and select “Command Prompt(Admin).

Right-click on Windows Button and select Command Prompt (Admin)

2. Now type the following command one by one and press Enter after each one:

ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew

Flush DNS

3. Reboot to save changes.

Method 4: Run Network Troubleshooter

1. Press Windows Key + R then type ncpa.cpl and hit Enter to open Network Connections.

Press Windows Key + R then type ncpa.cpl then click OK

2. Right-click on your current active Wifi connection and select Diagnose.

Right-click on your current active Wifi and select Diagnose

3. Let the Network Troubleshooter run and it will give you the following error message: DHCP is not enabled for “Wireless Network Connection”.

DHCP is not enabled for Wireless Network Connection | Fix This site can’t be reached in Google Chrome

4. Click on “Try these Repairs as an Administrator“.

5. On the next prompt, click Apply this Fix.

Method 5: Reset Chrome Browser

Note: Make sure you backup your Chrome data before proceeding.

1. Open Chrome Settings then scroll down to the bottom and click Advanced.

Scroll down then click on the Advanced link at the bottom of the page

2. From the left-hand side click on “Reset and clean up“.

3. Now under the Reset and clean up tab, click on Restore settings to their original defaults.

A Reset and Clean up option will also be available on the bottom of the screen. Click on Restore Settings to their original defaults option under the Reset and clean up option.

4. The below dialog box will open up, once you’re sure that you want to restore Chrome to its original settings, click on the Reset settings button.

This would open a pop window again asking if you want to Reset, so click on Reset to continue

Method 6: Reinstall Chrome

Note: Reinstalling Chrome will delete all your data so make sure you backup your data such as Bookmarks, passwords, settings, etc. 

1. Press Windows Key + I to open Settings then click on Apps.

2. From the left-hand menu, select Apps & features.

3. Scroll down, and find Google Chrome.

4. Click on Google Chrome then click on the Uninstall button.

5. Again click on the Uninstall button to confirm Chrome uninstallation.

Again click on Uninstall button to confirm chrome uninstallation

6. Once Chrome uninstallation completes, reboot your PC to save changes.

7. Again download & install the latest version of Google Chrome.

You may also check:

That’s it, we hope this guide was helpful and you are able to fix This site can’t be reached error in Google Chrome but if you still have any queries regarding this post feel free to ask them in the comments, and please share this post on social media to help your friends solve this issue easily.

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Aditya Farrad

Aditya is a self-motivated information technology professional and has been a technology writer for the last 7 years. He covers Internet services, mobile, Windows, software, and How-to guides.

120 thoughts on “How to fix This site can’t be reached error in Gooogle Chrome”

  1. Spot on! Thank you very much for this excellent advise. Method #2 did the trick for me. If you have the time, can you explain what actually fixed the failing DNS lookup? Are there actual DNS server IP addresses 8.8.8.8 and 8.8.4.4?

    Not important, just curious. Again thanks — you made my day!

    When it comes, have a Happy New 2017!

    1. Yes, sometimes your OWN ISP DNS fails so in that case we use google DNS public server IP addresses (8.8.8.8 and 8.8.4.4) which did the trick for you. This is a general troubleshooting step whenever you see a failed DNS response from your ISP.

  2. I tried all methods ,but none of them worked for me(actually last month i formatted my computer and from that time gmail and you tube is not opening)

  3. yeah i had the problem with google and was getting…..page cannot be reached wich was annoying to say the least however i tried the…restart the dns client topic at the top of this page and iam glad to say that it worked perfectly my page is back to normal thanks to you guys….great stuff ..many thanks…..

  4. hi buddy i have tried all the above methods still im facing same timed oit issue Btw when i connect my pc using usb tethering its working fine only through hotspot im havinh issue

  5. I have been exploring for a little for any high-quality articles or
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    Reading this information So i’m glad to exhibit that I’ve a very
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  6. Method 2 worked! Thanks!

    PS, when you make auto redirects to ads please put a button where we can go back to this article. Back and refresh doesnt work.

  7. I have tried first two methods. Lets see what happens. The error I was getting was ERR_NAME_RESOLUTION_FAILED. If you find any other solutions, please do let me know.

  8. This has been happening to me for a while now but usually fixes itself after a few, but today it was over 30 mins, thankfully I found this and #3 worked for me, thank you for this site and info, will deffinately go into my saved favorites for the future

  9. open command prompt as admin and execute ipconfig/flushdns command to flush dns. Also change the dns to open dns or google dns. It will fix the issue.

  10. Thank you very much I scanned the comments and they said method 3 works and I tried it and now the problem is gone thank you

  11. Try to restart your modem, turn off your modem first for about 2 or 3 minutes, then turn it on again afterward and this method works for me.

  12. This has been happening to me for a while now but usually fixes itself after a few, but today it was over 30 mins, thankfully

  13. My problem is with my mobile phone,
    My lap top opens chrome well,
    Further more my phone itself opens sites very well if I use incognito mode!!
    I dun think it’s a router problem rather it’s something in yhe app itself (its settings) but I can’t figure out what exactly!

  14. Hi . now im the next victim of this error prompt.
    Anyhow those jargons and acronyms make my nose bleed let alone those action script thing. What’s the procedure if it’s mac?
    The problem site is Facebook and only get this error on google chrome, NOt on other browser like firefox. is there some extension from chrome that needs to be disabled? i tried clearing the cache of chrome and still get the same error.

  15. This error is a huge problem, I have an wordpress site and when I visit my website I find this error This site can’t be reached ERR_CONTENT_DECODING_FAILED. Now the problem is that the majority who use chrome receive the same error. Tone of traffic goes away, bounce rate 80 %. This error started to appear 4 days a go. Wtf is wrong with chrome ?

  16. Problem exists on both of my laptops that are wired not wireless, and both phones and both tablets. I’m thinking it has to be a problem on Comcast’s end, not mine. And it just started. Never had this problem before.

  17. Avatar
    Jill Crowther-Peters

    Nothing works. I only receive the “This site can’t be reached” in certain places. With my home and work wifi, I have no problem, but at other places I cannot reach the site I want. None of the above helped, in fact, I did not understand 3/4 of the directions, nor did I have the slightest idea where to find the icons, links or other suggestions on my computer no matter where I directed the mouse.

  18. The DNS client on one of our machines, after right clicking, option to restart is greyed out.
    Is there any way to access this ‘Restart’ as an available option to try out?

    Great article man!

  19. Mine wouldn’t allow me to restart the DNS client? It’s has the restart button faded to grey and I cant select it. Not sure what I am doing wrong.

  20. Hi everyone,
    Tried with all the methods above and unfortunately nothing worked for me, though its very comprehensive and in details explained. The “trick” that helped in my case was to simply repair my antivirus (Control Panel >Programs and Features>search for your antivirus>right click>repair), after which you need to restart your computer and once you chose to activate your antivirus firewall, windows firewall will be automatically switched off (which i think it is ok) since you have your antivirus firewall on.
    Also make sure you haven’t got two antivirus systems running.
    Hope it helps

  21. it is great to provide explanation like this, that problem was really exhausting for me. surprisingly, i found a accurate way to solve it worked

  22. What could cause this issue? Suddenly without any reason I can not connect to internet with the same error using PC. Can you list some of the reasons??

  23. It’s two years since the last comment. Hope someone is still watching this.
    I’ve tried the first four methods, testing after each one. No joy yet.
    Before I do #5, can someone tell me what will happen to all my Chrome settings. I kind of like what my cookies do, and my saved passwords, and the tabs that open when Chrome opens, and….
    Will all that go away if I delete everything in C:\Users\%your_name%\AppData\Local\Google?
    —–
    Let me add that most sites open just fine. But one (affiliate.zap2it.com) sometimes opens, sometimes comes back with “This site can’t be reached.” Or sometimes it opens (it’s like the old TV Guide for OTA shows in my area) but when I change the time to later in the day, bam, “This site can’t be reached.”
    Am starting to think I should just use Firefox for this one site and Chrome for everything else.
    Hope to hear from you.

  24. Avatar
    kaspersky support number

    Most of Google Chrome users must have faced ‘This site can’t be reached error‘ but didn’t have any clue how to fix it? Then don’t worry troubleshooter is at your disposal to fix this issue easily. the reason for this is failed DNS.

  25. I was suggested this blog by way of my cousin. I’m
    now not sure whether this submit is written via him as nobody else understand such edact approximately my problem.
    You are amazing! Thank you!

  26. the article doses’t explain why DNS fails for chrome and doesn’t in Firefox

    Chrome has big problem with https sites

    sometimes refresh works
    sometimes closing chrome and opening works
    sometimes clearing the cache the closing chrome works

    anyway I’m still looking for a browser that works. I tried them all without success
    Firefox hangs completely the computer when running flash

  27. Thanks for giving this advice. But this method is not working properly. According to the instructions I have done in the process but I do not get positive results.

  28. hi adityafarrad..
    can you help me with my issue please..thanks..
    none of the methods works for me.
    i cant access any website on google chrome only YOUTUBE.. same with other browser..my connection is LAN
    same goes with my laptop and phone thru wifi connnected with the same modem..

  29. My internet has some kind of malware and I do not know how it got in it, but it is blocking most websites and apps I have from reaching their respective servers. Most websites say the server was unreachable while others say server cannot be found. Nothing is supposed to be blocked on this internet. I can’t access my bank accounts or my school websites to do homework on, and all video games and vpn servers are being blocked somehow. I need desperate help, My dad is the admin and I was able to solve the problem on my computer by doing the Ip Config thing but the blocking still remains on my Samsung galaxy J3 phone, and my chrome book more websites are blocked then before. What do I do my dad is clueless and he is very good with computers.

  30. Everything is being blocked some how on all my devices when I connect to ththe internet at my parents house when Nothing is supposed to be blocked. The servers for my games and almost all web sites can’t b reached, malware?

  31. To those folks , whose still having problem and none of these trick works.

    Then just simply use online free proxy site, OR , add a chrome extension (free vpn like hotspot , zenmate). But never use these things when using your email , your bank card information or any important.

    Use it for simple browsing or streaming.

  32. I tried all methods except the driver options. Nothing worked.

    At one point while following method 2, I noticed that my Internet connection said it was connecting IPv4 but not connecting on IPv6. As a last resort before fiddling with drivers, I went back and tried switching the IPv6 to update DNS server address automatically, rather than using specified preferred/alternate servers.

    That did the trick.

    Thank you for the list of options. This error had been annoying me for over a week!

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