Spotify can sometimes experience issues that may hinder access to your favorite songs, albums, and podcasts. One common problem users often face is the app crashing unexpectedly after Android 12 to 13/14 update. Through this troubleshooting guide, let’s discuss the effective methods to fix Spotify app keeps crashing or pausing issue on Android phones.
Quick Fixes for Spotify App Crashing on Android
No matter if you listen to music occasionally or you’re a big fan, it can be really frustrating when your Spotify app crashes and ruins the experience. But don’t worry! We’ve collected some proven methods that can help you fix this problem and get your app running smoothly again. Since New Year is round the corner, make sure to read and fix issues with Spotify Wrapped.
Quick Answer
To fix the issue of the Spotify app crashing on Android, you can follow clear the Spotify app cache with these steps:
1. Open the Settings menu.
2. Tap on App management and then select App list to locate Spotify.
3. Select Storage usage.
4. Tap on Clear cache to clear the app’s cache.
5. If the issue persists, tap on Clear data and then select OK to confirm the action.
Note: Since Android smartphones don’t have the same Settings options, they vary from manufacturer to manufacturer. Hence, ensure the correct settings before changing any on your device. The following steps were performed in an Android 12 smartphone.
Method 1: Basic Troubleshooting Fixes
Before diving into the more complicated and technical solutions for resolving the Spotify keeps crashing on Android 11/12/13 error, it’s worth trying out the simple troubleshooting methods outlined in the following sections.
1A. Setup proper Internet Connection – If your internet connection is unstable, you may be unable to use the app properly. Below are the steps to toggle your internet to set up a stable connection.
1. Swipe down from the home screen of your Android phone to access the Quick Settings panel.
2. Tap Wi-Fi or Mobile Data icon to enable it, choosing the one providing better connectivity at the time.
1B. Restart Android Phone – Restarting your Android phone is a must to fix any minor issue with the Spotify app. After you reboot your phone, all the apps and system settings will get refreshed, fixing said error.
Method 2: Force Close Spotify App
When you force close an app, its processes are terminated and memory is freed on your device. This is helpful if the app is unresponsive or behaving abnormally. Force closing the Spotify app will clear it from the recently opened ones to clear the faulty stored cache.
Note: Remember that force closing the app does not delete any data or settings. When you reopen the app, it will start fresh, as if you had just launched it.
1. From the home screen on your Android phone, swipe up from the bottom of the screen and pause to launch the Recent apps list.
2. Tap on Close all from this menu.
Also Read: 9 Solutions to Fix Spotify App Crashing on iPhone
Method 3: Clear App Cache and Data
You can also resolve the said Spotify app error by clearing the cache and related data from the app settings. Let’s see how to do that:
1. Open the Settings menu on your Android device.
2. Swipe down and tap on the App management > App list option.
3. Locate and tap on the Spotify app in the list of installed apps.
4. Now, select Storage usage.
5. Tap on the Clear cache option to clear the cache of the app.
Note: Clearing data will delete your app settings and preferences, so only do this if cache clearing doesn’t solve your issue.
6. Next, tap on the Clear data option.
7. Tap on the OK option from the following popup to verify and complete the action.
8. After clearing the cache and data, log in again to your Spotify account and set up the app as per your preferences.
Method 4: Update Spotify App
Updating the Spotify app will help fix the present bugs and glitches in the app to streamline the streaming experience for you
1. Open the Google Play Store app on your phone.
2. Search for Spotify from the search bar and tap on the search result.
3. If an update is available, tap the Update option next to the app. Wait for the update to download and install on your mobile.
4. Once the update is installed, tap on the Open option.
Note: If you have automatic app updates enabled on your mobile device, your Spotify app will update automatically when a new version is available. If you don’t have it enabled, you can turn it on by going to the Play Store settings and selecting the Auto-update apps option.
Also Read: 11 Ways to Fix Spotify Randomly Skipping Songs
Method 5: Switch to Different Spotify Account
If there is any problem with the current Spotify account, you can switch to a different one to see if the issue gets resolved.
1. Launch the Spotify app on your Android mobile.
2. Tap on the Settings gear icon from the top-right corner of the screen to open the Settings menu.
3. Swipe down and tap on the Log out option.
4A. Relaunch Spotify and select any of the following login options to get into another account.
Note: If you have previously used Facebook to log in to your Spotify account, you’ll need first to create a device password.
- Continue with phone number
- Continue with Google
- Continue with Facebook
- Log in (To sign in with Email ID and Password)
4B. If you don’t have another account, tap on Sign up for free.
Method 6: Reinstall Spotify App
As a final try from your side, you can reinstall the Spotify app to fix the Spotify crashing on Android 11 or 12 issue.
Note: Uninstalling Spotify will delete all the app’s data, including downloaded songs and playlists.
1. Press and hold the Spotify app icon from the app drawer.
2. Select Uninstall from the popup.
3. Tap OK to confirm that you want to uninstall the app.
4. Open the Google Play Store app on your Android mobile.
5. Search for Spotify in the search bar at the top of the screen. Find and tap on the Spotify app from the search results.
6. Tap on the Install option to download and install the app. Wait for the download and installation process to complete.
7. After installing, tap Open to launch the app and enjoy your favorite artists.
Also Read: Can You See Your Current Spotify Stats?
Method 7: Contact Spotify Customer Support
If none of the methods have worked for you to fix the crashing issue on your Spotify app, visit the Spotify Support page and convey your issue to the Support team via chat messaging.
Frequently Asked Questions (FAQs)
Q1. Can I Use Spotify on My Android Phone without an Internet Connection?
Ans. Yes, if you have downloaded songs to your device, you can listen to them without an internet connection. However, you will need an internet connection to stream music that you haven’t downloaded.
Q2. Can I Control Spotify with My Voice on My Android Phone?
Ans. Yes, if you have a device with Google Assistant, you can control Spotify with your voice. You can say Hey Google followed by a command like Play music on Spotify or Pause Spotify.
Q3. How Do I View My Listening History on Spotify on My Android Phone?
Ans. To view your listening history on Spotify on your Android phone, simply tap on Recently played icon, as shown:
Why Spotify App is Crashing on Android?
Ans. Identifying the root cause of the problem can help you resolve it and enjoy uninterrupted music streaming on your Android device. There are several factors that can lead to this problem to occur, including:
- Outdated app version: Using an outdated version of the Spotify app can lead to crashes, as older versions may not be compatible with the latest Android OS or device hardware.
- Insufficient storage: Insufficient storage space on your Android device can cause Spotify to crash. This is because the app needs sufficient space to store cache files, playlists, and other data.
- Network connectivity issues: Spotify relies on internet connectivity to stream music, and network connectivity issues can cause the app to crash. These can include poor or unstable internet connections, network congestion, or issues with the Spotify server.
- Corrupt cache data: Spotify stores temporary data, including cached music files, to improve app performance. However, if this data becomes corrupted, it can cause the app to crash.
- Other conflicting or background apps: Other apps running in the background of your Android device may conflict with Spotify, causing it to crash.
Recommended: Best Spotify Equalizer Settings for Airpods
After following our guide, you can resolve the issue of Spotify crashing Android 11, 12 or 13 version, and guarantee a smooth and uninterrupted streaming experience. Leave a comment below and let us know which method you found most helpful. We’re all ears!
