Slack is a platform where people can collaborate as a single team on several tasks. The profile picture is an important part of your identity on this platform. If you are facing a profile picture not showing or uploading issue, keep reading why so and how to fix it.
How to Fix Slack Profile Picture Not Showing Issue
If you’re wondering why your profile picture is not showing on Slack, it may be due to connection issues or browser errors. It can also happen due to incorrect picture size, resolution, or file type. So, let’s look into what might cause this problem and how to fix this issue.
Quick Answer
Try uploading another picture by ensuring the correct picture format. Also, you can update the Slack app as shown the steps below:
1. Launch Slack app and click on the hamburger icon.
2. Click on Help option.
3. Then, select Check for updates.
4. If there are new updates available, then restart to update the app.
Why Slack is not Showing my Profile Picture?
There could be several reasons for the slack profile picture not showing. Let us see some of its potential causes.
- Weak Internet: If you are having problems viewing your profile picture on Slack, your internet connection may not be strong enough. The profile image may load slowly or not at all if your connection is insufficient. This could be brought on by a sluggish connection speed, a weak signal, or an unstable connection.
- Wrong Photo Format: It’s possible that the profile image you can’t see in Slack is due to it not complying with Slack’s criteria. Slack has specifications for file types and sizes for profile images. The image won’t appear in Slack if it doesn’t adhere to these specifications.
- App glitch: Another cause could be slack app bugs and glitches, that may prevent you from showing your profile picture. The profile photo could occasionally be unable to load properly, preventing the app from displaying it.
- Outdated App: An outdated app is also a cause for concern; if you are having problems viewing your profile picture in Slack, this may be due to an outdated software.
- VPN: The loading of profile images in Slack may not work properly if your device is using a VPN. VPNs can disrupt the connection to the Slack server, preventing the display of profile images.
For a few reasons, it’s crucial for Slack users to display their profile pictures. The first benefit is that it makes it simple and quick for your team members to recognize one another. Being able to put a face to the name by having an image next to someone’s name encourages a feeling of connection and belonging among your coworkers. An additional benefit of using a profile photo is that it can personalize your chats and make them more interesting and relevant.
However, it is a matter of concern if slack profile picture not showing. So, after understanding its causes let us see, how can we fix slack profile picture not showing.
Basic Troubleshooting Steps
Before we get into the extreme methods let us see, the initial and basic fixes you should give a try.
1. Troubleshoot Internet Connection
When you cannot see your profile picture the first thing to do is to check your internet connectivity. It may not load due to a weak connection. You should also attempt to reset your modem or router and see if that fixes the issue and if things are configured correctly. Here our guide regarding the same on How to troubleshoot network connectivity problems on Windows 10.
2. Restart App
The profile picture not appearing issue can sometimes be resolved by restarting Slack. The application will reload all data and restart any paused processes by restarting. Any problems that might be preventing the profile image from appearing can be resolved with this. Restarting Slack will also enable the program to check for any updates that might be available, which can assist to fix any problems with the profile picture not appearing.
3. Re-login to Slack
Another approach to try if the first two methods don’t work is to relog into Slack. Logging out and back in again will restart any paused processes, and it can assist resolve any problems that might be preventing the profile image from appearing. The program will also be able to check for any changes that may be available when you relog into Slack, which may also assist to fix any problems with the profile picture not appearing.
Method 1: Restart Slack App
The issue of the profile picture not showing can be resolved by forcibly closing the Slack application. Try forcing the program to close if the profile picture isn’t loaded successfully so that the connection may be reset and the profile picture can be seen. Do go through our guide to understand the process of How to end task in Windows 10 PC.
Method 2: Upload Another Picture
The application might be unable to display your profile image if it is damaged or out of date from when you first uploaded it. This problem can be fixed and your profile picture will be shown correctly by uploading a new profile photo. The issue can potentially be resolved by uploading a larger, higher-resolution image if the profile picture is too small or hazy.
Also Read: What is Slack Channel Analytics?
Method 3: Use Correct Picture Format
Another workaround to keep in mind is that you must first ensure that the profile image complies with Slack’s criteria if you want Slack to display it. A maximum file size of 1 MB and PNG or JPG format is required for the profile image. The image should also have a minimum resolution of 192 x 192 pixels and a maximum resolution of 1024 x 1024 pixels.
Method 4: Clear Cache Data
If Slack won’t display your profile picture, clearing the cache and cookies can help. Any saved information from the web browser that might be the problem will be deleted when the cache and cookies are cleared. Also, since any changes may have been kept in the cache, emptying the cache and cookies might assist in making sure that the application is running on the most recent version of the software. You may follow our guide to clear all types of cache in Windows 10.
Method 5: Update Slack App
Several of the functions, including the profile image not showing, may not function properly if you are using an outdated version of the application. You may make sure that all features are operating on the most recent version of the program and that any problems that may have been brought on by an outdated version of the application can be fixed by updating the application. Furthermore, updating the app can aid in ensuring that it functions effectively, which can aid in ensuring that the profile image is displayed correctly.
1. Open the Slack app.
2. Click on hamburger icon in the top left of the Slack app.
3. Click on Help and select Check for updates option.
4. Then, click on Restart to apply update if new updates are installed.
Also Read: How to Leave Slack Workspace
Method 6: Disable VPN
The connection between Slack and the server may be hampered if you are using a VPN, which would prevent the profile picture from displaying as intended. By turning off the VPN, you can be sure that the connection between the two won’t be interrupted and that the profile image will appear as intended. Disabling the VPN can also assist in ensuring that the application runs smoothly and in resolving any problems with the profile image not appearing. Here’s our guide on how to disable VPN.
Method 7: Reinstall Slack App
Now, after so many methods if none of them worked out for you then to fix slack profile picture not showing, try reinstalling the app again. The connection between the app and the server will be reset as a result, which can help to guarantee that the profile image is displayed. Reinstalling the application can also assist to make sure it is functioning properly and can help to fix any problems with the profile image not appearing.
1. Open the Settings app on your PC by pressing the Windows + I keys together.
2. Now, click on the Apps setting.
3. Next, navigate and click on Slack app and select Uninstall.
4. Click on the Uninstall pop-up to confirm the process.
1. Visit the Slack download page.
2. Click on Download option.
3. Once the download is complete, double-click the SlackSetup.exe file. Slack will launch automatically once installed.
Also Read: How to Create a Slack Community
Method 8: Contact Slack Support
The last option to go for after all the troubleshooting methods is to contact Slack support. If you have tried every other option and the profile image still won’t appear, there probably is a server-side problem that has to be fixed. You can describe the problem and offer any pertinent information that might be useful in resolving it by getting in touch with customer service. So that the profile photo is properly shown.
That’s it. We hope we could help you troubleshoot the fixes to Slack profile picture not showing. Do try the methods listed above and let us know which method worked for you in the comments section below.
