Fix Skype Does Not Ring on Incoming Calls

Fix Skype Does Not Ring on Incoming Calls

Many times you have an important call to attend on Skype, but you never hear the ring for the incoming call and miss it. This is a serious issue with Skype that many people have experienced. Skype no incoming call sound error can cause you a great inconvenience while trying to connect to a call. Many users have tried to find ways to fix Skype does not ring on incoming calls issue. However, this issue is not difficult to fix. Generally Skype connecting but not ringing issue is caused by improper system or Skype settings which can lead to calls on Skype goes straight to missed call issues. If you are also dealing with this problem, this is the perfect guide for you. Continue reading to discover methods to fix the incoming call issue with Skype.  

Fix Skype Does Not Ring on Incoming Calls

How to Fix Skype Does Not Ring on Incoming Calls

Before we discuss methods to fix Skype does not ring on incoming calls issue, let us see why this issue occurs in the first place. There can be various reasons for this issue, some of which are mentioned below.

  • If your calls are forwarded to a different account you may miss incoming calls on your account.
  • If you have somehow blocked a contact, you will no longer get calls from them.
  • Most commonly when people log in to the wrong account this issue can occur
  • Various system issues with the Skype app can cause incoming call issues.
  • If app permissions are not enabled for Skype, this can cause various errors including incoming call error.
  • Improper Audio settings in Skype and computers can also cause this issue.
  • An Enabled Focus Assist feature can also lead to incoming call errors with Skype.
  • Various bugs and errors and improper app settings are also responsible for Skype no incoming call sound error.

In the following guide, we will discuss various methods to fix Skype does not ring on incoming calls issue.  

Method 1: Make Sure You Have Logged In to the Correct Account

One of the very common reasons for Skype no incoming call sound issue is an incorrect Skype account. Many times people use more than one Skype account to use the app for various reasons. When a user mistakenly logs in to the wrong account they might simply get confused because they won’t receive their calls on Skype. Therefore, if you are having Skype connecting but not ringing issue with Skype, one of the first things that you should do is to check if you indeed are using the correct Skype account. If this is not what is causing Skype goes straight to missed call error, try moving on to the next method to fix Skype does not ring on incoming calls error.

Method 2: Verify if Your Calls are Forwarding Elsewhere

Skype connecting but not ringing issue can occur if your Skype settings are set to forward your calls to a different Skype account. To fix Skype goes straight to missed call error you can change the settings and disable the call forwarding feature.

1. Open Skype on your system and log in to your account.

2. Navigate to the Menu options by clicking on the three dots button and click Settings.

Navigate to the Menu options by clicking on the three dots button and click Settings

3. From the left-side panel navigate to the Calling.

navigate to the Calling. Fix Skype Does Not Ring on Incoming Calls

4. Now, click on Call forwarding and voicemail.

click on Call forwarding and voicemail

5. Turn off the toggle next to the Forward calls after option.

Turn off the toggle next to the Forward calls after option. Fix Skype Does Not Ring on Incoming Calls

Also Read: Fix Skype Camera Not Working on Windows 10

Method 3: Make Sure Caller is Not Blocked

If you have somehow blocked someone on Skype, you will no longer receive calls from them. Therefore, if you can’t get calls from a specific person, make sure you haven’t blocked them.

1. Open Skype on your system and log in to your account.

2. Navigate to the Menu options by clicking on the three dots button and click on Settings.

Navigate to the Menu options by clicking on the three dots button and click Settings

3. From the left panel click on Contacts.

From the left panel click on Contacts. Fix Skype Does Not Ring on Incoming Calls

4. Here, click on Blocked contacts.

click on Blocked contacts 

5. Click on the Unblock button next to the person’s name to unblock them.

Click on the Unblock button. Fix Skype Does Not Ring on Incoming Calls

Method 4: Run Skype as an Administrator

One of the best solutions to various Skype notification errors such as no ring during incoming calls can be fixed by running Skype as administrator. Giving Skype administrator privileges will fix various system issues that may occur.

1. Right-click on Skype on the desktop or navigate to the installation directory and right-click on it.

2. Now, select the Properties option.

Click on properties

3. Then, switch to the Compatibility tab and check the box Run this program as an administrator.

run this program as administrator in compatibility tab. Fix Skype Does Not Ring on Incoming Calls

4. Finally, click on Apply and OK to save the changes.

Also Read: How to Send Skype Code with Proper Format

Method 5: Give Skype Required Permissions

When you install Skype on your computer, the application requires various permissions from the user to run properly. These permissions may include asking the user to share their location, allowing the computer microphone and camera, etc. If some of these permissions are not allowed to Skype, some of its features may not work properly. You can fix this issue by giving Skype the required permissions.

1. Press the Windows + I keys simultaneously to open Settings and click on Apps.

Open Settings and click on the Apps option

2. Locate and click on Skype and click on Advanced options.

Locate and click on Skype and click on Advanced options. Fix Skype Does Not Ring on Incoming Calls

3. In the App permissions section make sure all permissions are enabled.

In the App permissions section make sure all permissions are enabled    

Method 6: Modify Audio Settings

If Skype or your computer has improper audio settings, it can lead to Skype no incoming call sound issue. You can try to fix Skype does not ring on incoming calls issue by checking the audio settings in the app and the computer and making the required changes.

Option I: Check Audio Settings on Skype

You can follow these simple steps to check and fix the audio settings on the Skype application to resolve Skype connecting but not ringing issues.

1. Open Skype on your system and log in to your account.

2. Navigate to the Menu options by clicking on the three dots button and click on Settings.

Navigate to the Menu options by clicking on the three dots button and click Settings

3. Now, navigate to the Audio & Video panel.

navigate to the Audio & Video panel. Fix Skype Does Not Ring on Incoming Calls

4. Scroll down to Speakers options and make sure they are audible.

Scroll down to Speakers options and make sure they are audible

5. Locate the Unmute for incoming calls toggle and make sure that it is enabled.

Locate the Unmute for incoming calls toggle and make sure that it is enabled. Fix Skype Does Not Ring on Incoming Calls

6. Now, from the left-side panel navigate to the Calling options.

from the left-side panel navigate to the Calling options

7. Here, turn off the toggle for Only allow Skype calls from contacts to ring on this device option.

Also Read: Fix Front Audio Jack Not Working in Windows 10

Option II: Check Audio Settings on the Computer

Once you have ensured that the audio settings on the Skype program are proper, now you should check if the issue is caused by your computer’s audio settings.

1. From the Taskbar click on the Speakers icon and make sure the volume is set to full.

From the Taskbar click on the Speakers icon and make sure the volume is set to full

2. Now, right-click on the Speakers icon and then click on Open Volume Mixer.

click on Open Volume Mixer

3. Here, make sure the application and System sounds are audible.

make sure the application and System sounds are audible. Fix Skype Does Not Ring on Incoming Calls    

Method 7: Disable Focus Assist

Focus Assist is a tool by Windows that helps users to work in a notification-free environment to focus entirely on their tasks. However, if Focus Assist is enabled on your computer, you may miss out on Skype calls resulting in a Skype goes straight to missed call error. Therefore, to fix Skype does not ring on incoming calls issue, it is a good idea to disable Focus Assist on your Windows computer to fix Skype connecting but not ringing issue.

1. Press the Windows + I keys to open Settings and click on System.

click system in settings menu

2. From the left side panel click on Focus assist.

From the left side panel click on Focus assist. Fix Skype Does Not Ring on Incoming Calls

3. Here click on the Priority list button and then on Customize your priority list.

click on the Priority list button and then on Customize your priority list

4. Click on Add an app button and select Skype from the list. 

Click on Add an app button and select Skype from the list

Method 8: Reset Skype

The issue can also be caused by changed settings with Skype. If there were any changes made to the settings that you can’t revert, you should try resetting Skype to the factory settings.

1. Search for Skype from the Start Menu and click on App Settings.

Search for Skype from the Start Menu and click on App Settings

2. Now, scroll down and click on the Reset button.

scroll down and click on the Reset button. Fix Skype Does Not Ring on Incoming Calls

3. Again click Reset to confirm the process.

click Reset to confirm the process

Also Read: How to Use Skype Chat Text Effects

Method 9: Update Skype

If your Skype is not updated you may receive various errors while using the program including the no ring during the issue of the incoming call. You can try to fix this by updating your program.

1. Open the Microsoft Store from the Start Menu.

open Microsoft Store. Fix Skype Does Not Ring on Incoming Calls

2. Now, navigate to the Library option.

navigate to the Library option

3. Click on the Get Updates button.

Click on the Get Updates button

If there are any new updates available for your programs, they will start updating automatically. Once updated, open Skype and see if Skype no incoming call sound issue has been resolved.

Also Read: Fix Skype Stereo Mix Not Working in Windows 10

Method 10: Reinstall Skype

If none of the previous methods work and you continue to have Skype goes straight to missed call error, you can try to fix this issue by reinstalling Skype on your computer. You can follow these simple steps to reinstall Skype on your device to resolve Skype connecting but not ringing issue.

1. Open Windows Settings and click on Apps.

Open Settings and click on the Apps option

2. Locate and click on Skype and click Uninstall.

Locate and click on Skype and click Uninstall. Fix Skype Does Not Ring on Incoming Calls

3. Click Uninstall and confirm the process.

Click Uninstall and confirm the process

4. Restart your computer.

5. Now, open the Microsoft Store from the Start Menu.

open Microsoft Store. Fix Skype Does Not Ring on Incoming Calls

6. Search for Skype and click on the Get button to install the application.

Additional Method: Install an Older Version of Skype

The popular video calling platform has gotten a huge makeover in the past few years, and many users still prefer to use the classic Skype program. You can also avoid various bugs and errors. Therefore, it may be a good idea to install the old Skype on your computer. Since the version has not been discontinued by Skype, you can still find it online for free download.  

Frequently Asked Questions (FAQs)

Q1. Why does Skype call not ring?

Ans. There can be various reasons for this error such as improper audio settings and configuration settings.

Q2. What to do if Skype is not working properly? 

Ans. If Skype is not working properly on your device, you can try to reset the settings to factory mode.

Q3. How to fix audio settings on Skype? 

Ans. You can navigate to the audio & video settings panel and see if the Skype speakers are working fine.

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We hope this guide was helpful to you and you were able to find methods to fix Skype does not ring on incoming calls issue. Let us know which method worked for you. If you have any suggestions or queries for us, please let us know in the comment section.

Posted by

Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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